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Variable pricing for additional (i.e. "guest") registrations

I would like to reiterate a request I have seen in various forms in other posts.

There needs to be the option of selecting different prices for "guest" registrations. At most of our events the person registering online brings a guest. Sometimes this guest is also a member of our organization (at which point they should be allowed to choose the "member" rate) and sometimes they are not (so they should be able to choose the "guest" fee.)

We have just moved from using Constant Contact's "Event Spot" as our event registration software and find WA lacking in this area. Through Constant Contact you could choose varying levels of guest registration. I think it is a great model for you guys to look at.

Loving everything else, but this is a BIG problem.

Thanks so much!

Monica

11 votes
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    MonikaMonika shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    10 comments

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      • Chuck PenaChuck Pena commented  ·   ·  Flag as inappropriate

        We have been trying to address this and eventually came to the conclusion that software works on a trust system within it's membership. We now have members volunteer to pay the additional non-member guest fee at registration by click charge me extra for x guests and price all the guests at the member rate. It would be nice to have an actual entry for each time of guest.

      • Walt BilofskyWalt Bilofsky commented  ·   ·  Flag as inappropriate

        I'm also struggling with registration issues as I set up our site.

        Some events have different prices for adults and children. This can be handled by making the event price zero and using Custom field - Extra charge to specify the number of adults and children.

        Some events we may want to offer Registration types for pay in advance (with a price) and pay at the door ("free" in the registration but with a separately stated price). But these two workarounds can't be combined.

        Custom fields could be a more general workaround if you let us restrict a Custom field to specific Registration type(s). That way, there could be a member-only Registration type, with a Custom field for number of guests at a member price, and a non-member only Registration type with the same Custom field at a non-member price. Or similarly there could be Registration types for pay in advance and at the door.

        (The more general question is whether the multiple difficulties with registration can be overcome by tweaks and patches, or whether the entire workflow needs to be rethought. But that's a topic for another thread, if it's even a realistic possibility.)

        [quote user="Michael L"]Member registers him/herself for an event at $125

        For each additional guest it's $100

        However, we need to know t-shirt sizes for the registered member, as well as each of his guests. I setup "Collect full registration information for each guest " and the system no longer allows me to specify a unique price for the guest.[/quote]

        It's a little late for your event. But this can be handled (not completely gracefully) by making the event price $100 and including a Custom field, Multiple choice with extra charge, Mandatory with a single choice for $25. Call it a registration fee or something. The member will be forced to check it before continuing the registration process.

      • Phil AndersonPhil Anderson commented  ·   ·  Flag as inappropriate

        Thanks for the reply.

        I remember thinking of this as a workaround but it wasn't ideal for us because we offer member and non member rates and including the price options in the rego form itself meant you couldn't control different prices for members and non members. Also it meant the initial event page shows the registration option as free or $0 because the price was added in the rego form which confused some people.

        Cheers

      • Phil AndersonPhil Anderson commented  ·   ·  Flag as inappropriate

        I'm in the same boat!

        We offer registration for our national conference and awards dinner separately because some only want to attend the conference, some want to attend both and some only dinner. It frustrates our members when they add guests and can't choose anything other than the "original" registration type. Companies send up to 10 people to the whole event and are forced to go through the registration process minimum of 3 times to accommodate adding guests at a different registration type/price. It then means they have multiple invoices to keep track of and pay.

      • MichaelMichael commented  ·   ·  Flag as inappropriate

        I am desperately in need of this (for an event at the beginning of next month). Here's my issue:

        Member registers him/herself for an event at $125

        For each additional guest it's $100

        However, we need to know t-shirt sizes for the registered member, as well as each of his guests. I setup "Collect full registration information for each guest " and the system no longer allows me to specify a unique price for the guest.

        Any suggestions?

      • BadBoyBillBadBoyBill commented  ·   ·  Flag as inappropriate

        This would work for us. If the member could choose from the available registration types for this event that would be a big help. We offer several options for campouts such as Member camping, Non-Member Camping, Member or Non-Member Dinner Only... with differing prices. Also if the guests decided to join at a later date would their events attach to their contact record? Also, is there any way for the system to check if they are indeed a member when someone registers them as a guest for a member registration type?

      • Evgeny aka Apricot KernelAdminEvgeny aka Apricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        I'm curious if ability to choose a different registration type for a guest would solve the problem.

        Right now one can choose a registration type when registering to an event, but for his guests there will be no option to change it. What if for each guests there will be ability to choose another reg. type?

      • Tara HarveyTara Harvey commented  ·   ·  Flag as inappropriate

        I agree with this 100%. I have had to disable the guest registration feature because of this and members are not happy about it. There needs to be a way for people to register guests at variable rates.

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