Variable pricing for additional (i.e. "guest") registrations
I would like to reiterate a request I have seen in various forms in other posts.
There needs to be the option of selecting different prices for "guest" registrations. At most of our events the person registering online brings a guest. Sometimes this guest is also a member of our organization (at which point they should be allowed to choose the "member" rate) and sometimes they are not (so they should be able to choose the "guest" fee.)
We have just moved from using Constant Contact's "Event Spot" as our event registration software and find WA lacking in this area. Through Constant Contact you could choose varying levels of guest registration. I think it is a great model for you guys to look at.
Loving everything else, but this is a BIG problem.
Thanks so much!
Monica
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Carina Silfverduk commented
We need this as we frequently have events with members and children have a different fee.
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Anonymous commented
This is also a large problem for us. We have the same situation as mentioned above. In the future we may need to look at a different platform if our members can't register properly.
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Andrew Steele commented
I agree that guest registrants need to have the ability to select a different registration type than the main registrant. This would solve member vs non-member pricing (when both are trying to register together) and other scenarios where different ticket types are needed within a group registering together (child, adult, senior; or gold, silver, bronze; or 1-day, 2-day, 3-day pass; etc.).
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Jens Francis commented
Has anyone tackled this recently? It's a big problem for us. All one would need to do is support Registration Types for Guests the same way one chooses for a regular registration.
I think that's what Evegeny was getting to in this comment: I'm curious if ability to choose a different registration type for a guest would solve the problem.
Right now one can choose a registration type when registering to an event, but for his guests there will be no option to change it. What if for each guests there will be ability to choose another reg. type?
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Regency Society of Virginia commented
We often have events that are open to the public and have pricing based on whether a person is a member or not. Allowing people to add guests means that members can enroll non-members at the discounted member pricing (which negatively impacts our budget). Unfortunately, disallowing guests from being added means that members who are paying for other members within their bundle must deal with the inconvenience of going through the registration process multiple times. (Which also negatively impacts our budget since it incurs multiple PayPal fees.) It would be great if there was a way to give the option of enrolling bundle members even when disallowing guest additions OR requiring a member number to be entered in order for guests to be added at member pricing when guest enrollments are allowed.
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Anonymous commented
I can set different price for guest and member only when I collect "contact information only" which then doesn't ask for meal type.
Once I ask for full registration information the higher guest pricing goes away so I can't use this feature; yet each guest may have a different meal preference. All of our events are luncheons.
Can this be added?
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Sheila Guston commented
Different registration types for guests of main registrant. We need to be able to select both member and non member rates for any main registrant.
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Walt Bilofsky commented
Mindy, this is why we rarely use the full WA registration scheme, and instead use Custom field - Extra charge for the different types of attendees when the registration form needs to compute the price.
When we are just collecting RSVPs with no cost computation, we would like to do the same thing, but that needs WA to change Custom field - Extra charge so it will accept a zero price. So we just use text field and hope people will enter numbers.
Neither of these collects the names of the guests, so we just check in people as "Member of John Doe's party" and keep count. It would not work for some but it does for us.
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Mindy commented
I also need this. We have three registration types for an upcoming event, and the registrant needs to have the ability to choose different registration types for the guests. We have three registration types (member, member of an affiliated group, non-member), but the guests are all automatically registered as a member or non-member.
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Mindy commented
I would love to have the ability to set up different pricing structures for guests. We run a pretty basic event, but have three different pricing structures (Member, member of an affiliated organization, and non-member). As of now, if someone were to add a guest, they are charged either just the non-member price or the price for the original registrant. We need to be able for the registrant to choose the category for the guests as they may not all fall under the same categories.
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[Deleted User] commented
We have been trying to address this and eventually came to the conclusion that software works on a trust system within it's membership. We now have members volunteer to pay the additional non-member guest fee at registration by click charge me extra for x guests and price all the guests at the member rate. It would be nice to have an actual entry for each time of guest.
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Walt Bilofsky commented
I'm also struggling with registration issues as I set up our site.
Some events have different prices for adults and children. This can be handled by making the event price zero and using Custom field - Extra charge to specify the number of adults and children.
Some events we may want to offer Registration types for pay in advance (with a price) and pay at the door ("free" in the registration but with a separately stated price). But these two workarounds can't be combined.
Custom fields could be a more general workaround if you let us restrict a Custom field to specific Registration type(s). That way, there could be a member-only Registration type, with a Custom field for number of guests at a member price, and a non-member only Registration type with the same Custom field at a non-member price. Or similarly there could be Registration types for pay in advance and at the door.
(The more general question is whether the multiple difficulties with registration can be overcome by tweaks and patches, or whether the entire workflow needs to be rethought. But that's a topic for another thread, if it's even a realistic possibility.)
[quote user="Michael L"]Member registers him/herself for an event at $125
For each additional guest it's $100
However, we need to know t-shirt sizes for the registered member, as well as each of his guests. I setup "Collect full registration information for each guest " and the system no longer allows me to specify a unique price for the guest.[/quote]
It's a little late for your event. But this can be handled (not completely gracefully) by making the event price $100 and including a Custom field, Multiple choice with extra charge, Mandatory with a single choice for $25. Call it a registration fee or something. The member will be forced to check it before continuing the registration process.
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Evgeny Zaritovskiy commented
I understand your point, I was thinking about same things.
Anyway, this request will be sitting here in Wishlist until we get to it.
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Phil Anderson commented
Thanks for the reply.
I remember thinking of this as a workaround but it wasn't ideal for us because we offer member and non member rates and including the price options in the rego form itself meant you couldn't control different prices for members and non members. Also it meant the initial event page shows the registration option as free or $0 because the price was added in the rego form which confused some people.
Cheers
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Evgeny Zaritovskiy commented
As a workaround, you can set actual price as an extra price radio button choice - e.g. Member, Guest - and make it mandatory to choose.
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Phil Anderson commented
I'm in the same boat!
We offer registration for our national conference and awards dinner separately because some only want to attend the conference, some want to attend both and some only dinner. It frustrates our members when they add guests and can't choose anything other than the "original" registration type. Companies send up to 10 people to the whole event and are forced to go through the registration process minimum of 3 times to accommodate adding guests at a different registration type/price. It then means they have multiple invoices to keep track of and pay.
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Lee Lockwood commented
I am desperately in need of this (for an event at the beginning of next month). Here's my issue:
Member registers him/herself for an event at $125
For each additional guest it's $100
However, we need to know t-shirt sizes for the registered member, as well as each of his guests. I setup "Collect full registration information for each guest " and the system no longer allows me to specify a unique price for the guest.
Any suggestions?
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William Butler commented
This would work for us. If the member could choose from the available registration types for this event that would be a big help. We offer several options for campouts such as Member camping, Non-Member Camping, Member or Non-Member Dinner Only... with differing prices. Also if the guests decided to join at a later date would their events attach to their contact record? Also, is there any way for the system to check if they are indeed a member when someone registers them as a guest for a member registration type?
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Evgeny Zaritovskiy commented
I'm curious if ability to choose a different registration type for a guest would solve the problem.
Right now one can choose a registration type when registering to an event, but for his guests there will be no option to change it. What if for each guests there will be ability to choose another reg. type?
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Tara Harvey commented
I agree with this 100%. I have had to disable the guest registration feature because of this and members are not happy about it. There needs to be a way for people to register guests at variable rates.