Phil Anderson
My feedback
15 results found
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82 votesPhil Anderson
supported this idea
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An error occurred while saving the comment An error occurred while saving the comment Phil Anderson
commented
This really needs t be looked at in some way. For the longest time all our members are from companies who have 2 or more contacts. Its a shame that the bundle administrator has all the company info and if they change or leave the company all the info/history goes. Having a static or separate "organisation" section would make things so much easier then treating everything as a single contact. Please look at this!
An error occurred while saving the comment Phil Anderson
commented
This really needs addressing! We so often need a companies information to stay constant and not have it all based on a "contact" bundle administrator which information changes depending on who the bundle admin is. Membership should really be broken down into individual or organization. Organization details should remain consistent regardless of the contacts who comes or goes.
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28 votesPhil Anderson
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32 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
I've already had 3 people today at work ask how to send their test email with the subject line in. It it honestly very counter intuitive having the test email half way through the process and having to go back to it later after adding the subject line.
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147 votesPhil Anderson
supported this idea
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486 votes
Team Husky
responded
Sorry for the late update.
The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.
Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.
For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.
Thank you everyone for a valuable feedback.
Phil Anderson
supported this idea
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240 votesPhil Anderson
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137 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
Would love this feature, instead of a the workaround we currently have which is confusing people.
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124 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
Phil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
I'm fairly sure you can set a % fee like a credit card surcharge in the tax settings - tax rules. I use this for events but would assume it works for membership renewals?
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182 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
I too have this issue,we often run events for members and non members over 1 and 2 days. I thought that I might be able to get around it by using the radio buttons with extra costs (and just add guests) but ran into the problem of members and non members having different prices and there is no way to stop non members choosing the member rate doing it this way. It would really help out a lot if people could add additional guests with a different registration type or make the radio buttons inherit user access so only a member can select member prices in the rego form.
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34 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
Thanks for the reply.
I remember thinking of this as a workaround but it wasn't ideal for us because we offer member and non member rates and including the price options in the rego form itself meant you couldn't control different prices for members and non members. Also it meant the initial event page shows the registration option as free or $0 because the price was added in the rego form which confused some people.
Cheers
An error occurred while saving the comment Phil Anderson
commented
I'm in the same boat!
We offer registration for our national conference and awards dinner separately because some only want to attend the conference, some want to attend both and some only dinner. It frustrates our members when they add guests and can't choose anything other than the "original" registration type. Companies send up to 10 people to the whole event and are forced to go through the registration process minimum of 3 times to accommodate adding guests at a different registration type/price. It then means they have multiple invoices to keep track of and pay.
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14 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
Couldn't you just update your email template used for emails blasts with your signature on it?
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82 votesPhil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
The only thing I can think of is they didn't choose for the rego form to automatically fill in the details from their member profile. That or they registered with an email not linked to their profile and didn't fill in the company details themselves? One way around this would be to make the "organisation" part on the rego form mandatory. This is part of the contacts common fields so can be made mandatory from editing the "common fields" assuming you use this field on the registration form.
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373 votes
Evgeny Zaritovskiy
responded
I merged another very similar thread into this one, they should be solved together – the registration to multiple events should be simple and fast if possible. There are a number of suggestions in comments on how to achieve this.
Phil Anderson
supported this idea
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An error occurred while saving the comment Phil Anderson
commented
Unfortunately there is no way to do this at the moment through the normal registration types option. We have similar issues when adding guests as it only uses the original registration type and price. A few threads have been made about this with an adhoc workaround being to add the different types and prices in the registration form as options with additional prices. This doesn't work in my situation but might be an option for some people...
I believe it is being looked at for better functionality at some point.
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0 votes
An error occurred while saving the comment Phil Anderson
commented
WA can clone your site and your developers can use this to make all the changes. Then when finished your developers can copy the coding back onto your "live" website. That is what we have done in the past. This was purely for design/aesthetic changes though.
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1 vote
An error occurred while saving the comment Phil Anderson
commented
Not using a widget but I use feed2js and insert the script into the page where I want it.
Has any progress or attempt been made at adding a feature for campanies/individual contacts. Our membership is based on companies and its quite hard to have a bundle administrator who could potentially keep changing and having to reupdate all the company info into the new bundle administrator. Ideally a company profile could keep all the company info so when members change the company info still remains the same.