AdminTeam Husky (Email features, Wild Apricot by Personify)

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  1. 157 votes
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      68 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
      AdminTeam Husky (Email features, Wild Apricot by Personify) supported this idea  · 
    • 1 vote
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        1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

        No, these emails are currently not customisable. But it's good that you mentioned it.

      • 7 votes
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          3 comments  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

          Robert, thanks for your comment. What do you mean by "1) no checkout if not logged in"? And then again "1) public".. I'm afraid I can't understand.

        • 1 vote
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            1 comment  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

            Thanks for the comment, Elizabeth. What exactly would you like to be customisable in the shopping cart checkout?

            And about the taxes and dropdown selections - all of that is currently under development. Coming this year.

          • 1 vote
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              1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for the idea, we'll take it into consideration.

              I can see you have a lot of pre-defined templates. But none of them has these margins applied. Why don't you use a custom template with those margins applied to every content area as a source for your future emails? This might save you some extra work.

            • 1 vote
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                4 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                Hi, Randal.
                It's not us, Randal. It's the email client's work. We do transform the manually typed or inserted email addresses to 'mailto' links. But if you use macros (just as you do in your templates) then WA pastes the email as is. But the email client makes it clickable on it's side. I'm afraid there is nothing we can do about it.

              • 7 votes
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                  7 comments  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

                  There is going to be an opportunity to provide a customer with an URL in the next (6.1) release. There is going to be a new field in order details called 'message to the customer'. Any text inserted in that field will be pasted into a notification email sent to the customer upon order fulfilment. You may paste URL or multiple URLs there and the person will receive them via email.

                  Will that work for you? Or do you need this to happen automatically?

                • 15 votes
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                    7 comments  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

                    We started working on taxes support in online store.

                    We have several implementation options and would like to discuss it with you personally, to better understand, if our implementation fits your needs.

                    Please reply if you are ready to participate in feature testing and influence final implementation.

                    Lynn, ability to cancel order is already developed and going to be available in 1-2 weeks after our 6.1 release.

                  • 6 votes
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                      7 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                      Is it something similar to the listserv functionality?

                    • 8 votes
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                        5 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                        Seems interesting. Thanks for the comment.

                      • 5 votes
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                          1 comment  ·  Wishlist » Online store  ·  Flag idea as inappropriate…  ·  Admin →

                          That sounds interesting. Now we are mostly focused on developing rather 'traditional' functionality like product variations or shipping. We'll see if this idea finds support.

                        • 17 votes
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                            2 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for an interesting idea. I wonder if we can address that during redeveloping of our emailing functionality..

                          • 439 votes
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                              208 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                              Sorry for the late update.

                              The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.

                              Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.

                              For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.

                              Thank you everyone for a valuable feedback.

                              Vernay, can you elaborate on what you mean by saying that this feature cannot be used?

                              Walt, thank you for the detailed reply!
                              For now there is no such thing as an independent email address in WA. Every email belongs to a particular account. We are aware that our current proposal does not solve all of the requests. But we need to start from something.

                              Anyway I see you signed up to participate in usability testing, so I will be able to talk to you in person and hear you out.

                              Hi everyone,

                              Right now we are in the middle of analysis for “Secondary Email” feature. And we had a plan to come up with the minimum possible solution in order to provide our clients with value in shortest period of time. For that we’ve chosen the most requested functionality - adding secondary email to member contact record. Without any particular additions or settings for now.

                              To sum it up in reply to your questions:
                              - Secondary email will be available as a new type of custom Membership fields (most probably)
                              - One email will remain Primary and supposed be used to log in
                              - Every member is free to edit Primary or Secondary emails in his Profile
                              - Sorry, no separate opt in or out to and other settings for the first step

                              We’d like to validate with you our decision. Please fill out this short form to help us understand your needs better - https://docs.google.com/forms/d/e/1FAIpQLSeacF2AVNgFJO3enSpBlPRMsxSb0xjof2HQ6JO0dmrQgLJPSg/viewform?usp=sf_link

                              We've merged two big threads because the requests in those threads are very much alike. We have just began the analysis of this feature and most probably the 1st step of development will be adding 1 secondary email per contact record.
                              Stay tuned for more updates. Cheers!

                            • 7 votes
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                                3 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                Great idea, DeeDee! We also have a similar one.

                                Jeanne, when you say about switching all automatic emails off you mean switching them for good? Or pause them for fixing some kind of problem?

                                I'd like to hear more details if possible.

                              • 65 votes
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                                  37 comments  ·  Wishlist » Members  ·  Flag idea as inappropriate…  ·  Admin →

                                  For me personally, this a great suggestion and I’ve been thinking about it for long time myself. Ideally, I’d really like completely redesign our membership levels to concurrent subscriptions model. Subscription gives you access to some information or provide privileges. There can be multiple ways of buying it – e.g. for a year or two, recurring or not, etc. Altogether, subscription-based model is very robust and easy to understand. Please, vote!

                                  An individual can belong to multiple membership levels. The individual only has 1 email address. Since we can't have duplicate emails, one of the accounts has to have a fake email address which prevents us from including this person in any email campaigns specific to the second membership level.

                                • 101 votes
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                                    7 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi everyone,

                                    We designed a new page in emailing area and collected all email-related settings on it. Would you like to be to try it out?
                                    The test takes about 20 mins and to participate you will need a computer with a webcam and a microphone.

                                    Click on the link below to book your testing time:
                                    https://calendly.com/wa_emailing/ui_experiments
                                    (if you would like to participate, but timing does not suit you, please contact me by this email husky.crew@wildapricot.com or reply here and I'll give you the link to an unmoderated usability test)

                                    Cheers,
                                    Kate

                                  • 1 vote
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                                      1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                      Tracey, we also post our posts old-fashioned way :)

                                    • 133 votes
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                                        53 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                        We've studied the ideas and comments in this thread and created a prototype to try some of them. If you have some time please check it out here - https://wildapricot.invisionapp.com/share/M2BQA98RT#/screens

                                        Important to know: This is just a prototype, a promo, not a working solution, so be cautious there are only few actions available on the screen.

                                        What exactly changed:
                                        List view instead of tile
                                        More actions on the list
                                        Email templates are now created using email composing wizard
                                        No more thumbnails for now

                                        We have few questions for you:
                                        Will this workflow be better for you?
                                        Did we miss anything?
                                        Other comments...

                                        To leave your feedback please email us at husky.crew@wildapricot.com or add your comments here.

                                        Thanks for your feedback, we are planning to make some changes in custom templates in the future. Tags, folders or something else to better organize mailings is being analyzed.

                                        We have 1 additional question: how do you search your templates? By image or by name? Maybe a list view, not a grid view, is more suitable for custom templates. What do you think?

                                        Lily
                                        Emailing development team

                                        Hello Laura,

                                        Thank you for your suggestion.
                                        Frankly speaking, we're planning to redesign custom template view, no timeline confirm yet.

                                        By the way, we're conducting user testing of our future prototypes on a regular basis. Would you be interested in participating in such a test?

                                        Lily,
                                        Emailing development team​

                                      • 2 votes
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                                          1 comment  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi, Rachel!
                                          Do you mean free library of images and gifs available for inserting into emails?

                                        • 33 votes
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                                            28 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →

                                            Sally, I'll reply to you by email.

                                            Thanks, Colby.

                                            I added your vote to this thread: https://forums.wildapricot.com/forums/308932/suggestions/8936389

                                            Please see our design solution in the following presentation:
                                            https://docs.google.com/presentation/d/1KmcU9B9Kzj9G_5rO5CTv6ZAGXMaIlEt4DDwesqM9lWo/edit?usp=sharing

                                            Key changes:
                                            1. Removed modal dialog for adding recipients
                                            2. The ability to add multiple recipients
                                            3. The ability to navigate between saved searches, member groups, and contacts

                                            Excluded for now:
                                            1. The ability to manage recipients from saved searches

                                            Please see our design solution in the following presentation:
                                            https://docs.google.com/presentation/d/1KmcU9B9Kzj9G_5rO5CTv6ZAGXMaIlEt4DDwesqM9lWo/edit?usp=sharing

                                            Key changes:
                                            1. Removed modal dialog for adding recipients
                                            2. The ability to add multiple recipients
                                            3. The ability to navigate between saved searches, member groups, and contacts

                                            Excluded for now:
                                            1. The ability to manage recipients from saved searches

                                            Thanks for your reply, we really appreciate it!

                                            We are "Husky" development team at Wild Apricot named, responsible for emailing area of the product.

                                            We've already made big improvements to our emailing workflow which will be our next release. But to move further we need your help.

                                            If you’re willing to help us, please follow the link below and answer a few questions.

                                            https://forums.wildapricot.com/forums/308932/suggestions/15423798

                                            We're looking forward to reading your feedback.

                                            Lily, Husky Team at Wild Apricot
                                            Emailing development crew.

                                            We are "Husky" development team at Wild Apricot named, responsible for emailing area of the product.

                                            We've already made big improvements to our emailing workflow which will be our next release. But to move further we need your help.

                                            If you’re willing to help us, please follow the link below and answer a few questions.

                                            https://forums.wildapricot.com/forums/308932/suggestions/15423798

                                            We're looking forward to reading your feedback.

                                            Lily, Husky Team at Wild Apricot
                                            Emailing development crew.

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