Purchase of concurrent subscriptions e.g. have members on multiple levels
Create an option to allow a member to maintain two or more concurrent subscriptions for a paticular site. This is useful if you running a site and selling a subscriptions for information.
An exmaple of this is that I run a site that sells repair information. A customer signs up and then can choose to signup for Automotive Repair for $50 or Airplane Repair for $100 or both for $150. We need to keep the infromation and forums seperate and only limited to the actual subscribers.
My understanding that we can only have levels of a paticular membership, not concurrent memberships.
For me personally, this a great suggestion and I’ve been thinking about it for long time myself. Ideally, I’d really like completely redesign our membership levels to concurrent subscriptions model. Subscription gives you access to some information or provide privileges. There can be multiple ways of buying it – e.g. for a year or two, recurring or not, etc. Altogether, subscription-based model is very robust and easy to understand. Please, vote!
Is 5 years and over 100 business customers not enough interest to get this prioritized? It's interesting because we all seem to have a financial interest in setting up a second membership . . . i.e. because you don't allow for this option, we're not as able to collect money for our organizations. This DOES NOT seem like the type of item you'd want to de-prioritize. Any updates on this front would be much appreciated.
Alex Sirota commented
I see several areas of architecture in the current Wild Apricot system that could be affected in a serious way that requires deliberation:
1. Access control to pages - I am active in level1 and level2.
A page has access control to level1 but NOT level2. Can I see the page because I am in level1? But I should not be able to since I am in level 2 as well. That's a conflict. What's my primary access control to this page?
2. Access control to events - see #1
3. Access control to registration types - see #1
4. Membership fields - if you have membership fields for certain levels, I guess you would "combine" all fields from the levels assigned to you. I think there may be some issues here, still in terms of the UI as you are renewing one level - do you see all your membership fields or just the ones for that level?
5. The cascade of dependencies on the API, mobile apps, pretty much every single part of the system.
I think the only really effective and reasonable approach that doesn't affect so much of the system to have a "federated" approach where you setup multiple WA sites for each chapter and have a single sign on approach that enables you to "traverse" across multiple chapters. Of course each could have multiple different levels, effectively giving a member the perception they have different levels. At least here you could sign in with 1 email and be "directed" to the site you want to access. It would be cool for the sites to be modeled after each other too. This is directly related to the multi chapter issues brought up in another thread that ended up being resolved as simply: use a separate site when you need a separate business model, payment mechanisms, levels and policies.
Use one site when all the branches are modeled in the same way. This breaks of course when you have 1 site and DO NOT want the overhead of separate sites.
Our not-for-profit needs simultaneous membership levels for our sponsorship program and the ability to have access to membership level specific pages. Currently without this feature, we are looking into other options and canceling Wild Apricot.
Jon Kohl commented
allow multiple simultaneous membership levels. We have the case where a person is both staff and a bundle administrator. Therefore we have to create two contacts for the same person.
Currently, we have members signing up using different emails addresses when there are multiple levels that they are interested in. This would be a fantastic feature!
Jill White commented
A concurrent subscription ability - and/or multiple memberships using the same email/login - is essential for organizations that want to service their members with education. I am in the process of building out our site and love the platform so far, but have been very frustrated in trying to figure out what we need to do with workarounds to meet this need. We have come up with a cobbled process that involves many initial member levels to select from, then groups, page permissions, store products, and Shopify integration. It has taken many, many hours to put this together to meet our needs - when a concurrent subscription or membership option would create such a better experience. Please put this feature in the que, as it would greatly enhance what Wild Apricot can do and combined with the excellent features you already have, set your service apart from all others. Thank you!
We have members who join for Golf, and those that join for Swimming. We have some that would like to join both.
Unfortunately, it seems Wild Apricot only allows one membership at a time.
Would like to suggest that multiple memberships be allowed.
We have a country club, which has golf members, and swimming pool members. We also have some which join both.
It appears as though you can only have one type of membership. I would like to suggest that anyone be able to have multiple memberships.
Hope that helps.
I am in need of this too. Program directors usually hold both project and individual memberships, therefore we need to be able to use one email for at least two different memberships.
BRENDA RODRIGUEZ commented
Allow one email on several memberships!
I have many managers that are responsible for signing up other top management and NEED only that one managers email listed on all memberships.
@Matt, have a look at Calculated extra charges for membership levels - they seem to fit your scenario perfectly: https://gethelp.wildapricot.com/en/articles/136#calculated
Oleg, Payments Team
Matt Penning commented
We could really use this too. The use case is that we are a yacht club, and we would like to add a monthly charge for those members that have a boat. It varies by slip/boat length.
Process we have now is:
1. Enter slip and boat length in Wild Apricot for each member
2. Export member list to Excel
3. Compute slip rental fee in Excel
4. Use Word to mail merge based on Excel calcs
It would be really nice to be able to just add an arbitrary monthly charge!
Jon Carlson commented
With the new online store, one can set up a purchase of a one time item. However, we need to be able to bill members for optional recurring services (e.g. monthly). They'd need to be able to subscribe/unsubscribe, obviously, and update their credit card etc. But a recurring item separate from membership would be useful.
Garry Swanson commented
In some organizations there could be some committees that have memberships in addition to the main membership for the overall Would it be possible to change the Membership level from a drop-down list to check boxes, allowing for multiple selections.
I understand that there is a lot more involved (renewal notices, invoicing, etc.) but this would be quite useful.
I entered a wishlist item in finances for customized invoice templates for each member level.
Amy Davis commented
I have been reading through the comments and everyone has great application needs. Especially the person about video subscription. This is something that I am in need of very soon. I need my guests to sign up for classes online. These are basically videos and a test that they need to take. So I need to add a few more things but I need to have guests that can subscribe/purchase more than one type of membership. And would be nice to have different layouts for the page they view to purchase on. Create a cart for multiple purchases on that page.
Peggy Schaller commented
We have professional interest groups that are formed under the umbrella of our main membership organization and one of these groups has a small fee associated with membership that is above and beyond membership in the parent organization. This PIN runs on a calendar year where the parent organization runs its membership throughout the year by join date. The PIN would like for its members to renew online, but currently we are unable to provide more than an online payment for the initial application. Having a separate way to allow different renewals for parent organization membership and PIN membership would be a big help.
Denise Ross-Admin commented
We are in need of sub-memberships, or subscriptions as I've seen it called. We would like to have the ability for members to join sub-groups with additional fees, which would run concurrent with their membership term. We would also like the ability for them to add on one of these subscriptions at any time and still expire with their main membership (so system pro-ration would be involved).
This is also an issue for our organization. We have members who need more than one level of membership.
An individual can belong to multiple membership levels. The individual only has 1 email address. Since we can't have duplicate emails, one of the accounts has to have a fake email address which prevents us from including this person in any email campaigns specific to the second membership level.
This would be extremely valuable for us. We sell subscriptions, and hold classes (events), but also have a tutoring service, a separate membership for alumni (and probably other constituents I am forgetting). As it stands, if someone signs up as a contact or member because they are interested in tutoring, we cannot track the unique data (membership fields) associated with that type and still allow them to subscribe (different fields). It would be nice if there were concurrent subscriptions / parallel memberships or similar.