Type in your suggestion - new feature or improvement idea

Ability to schedule follow-up event email to attendees

I would like the ability to be able to schedule a follow-up email to all attendees of an event when the event is built.

We send out a customer satisfaction survey to all overnight/fly trip participants, and it would be great to just pre-load these in the event as we do Reminder emails and other customized event emails so they can go out consistently a few days after the event is over.

Currently there is no way to schedule a customized email to go out automatically AFTER the event is over.

51 votes
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)

    We’ll send you updates on this idea

    skipatskipat shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    BAC WorkshopsBAC Workshops shared a merged idea: Add event reminder email with a set date, not relative to the event date.  ·   · 
    Susan CulliganSusan Culligan shared a merged idea: send eblasts after event date  ·   · 

    20 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • Anonymous commented  ·   ·  Flag as inappropriate

        Yes! We would also like to schedule an email to go to event participants after the event.

      • Anonymous commented  ·   ·  Flag as inappropriate

        We would also like to be able to schedule emails to go out automatically after an event.

      • BAC WorkshopsBAC Workshops commented  ·   ·  Flag as inappropriate

        At event email reminders on a specific date.

        For an event, registered members need to drop off material on a due date - an event with reminders works well for that. They the same registered people need to pick up the materials at the end. Adding a reminder email on a specific date long after the initial event would be great. We currently would have to enter two events.

      • HeatherHeather commented  ·   ·  Flag as inappropriate

        Hi Evygeny,

        Yes similar to Event Reminders only with the ability to schedule out so many days AFTER the event would be perfect!

      • Susan CulliganSusan Culligan commented  ·   ·  Flag as inappropriate

        We often need to email attendees to our educational classes AFTER the event to give them instructions for downloading the recording. Currently there is no way to schedule one of the System event emails after the event.

        It would be great if there were a simple link to schedule a follow-up email to registrants without having to do a saved search and send an email that way. Or if we could just schedule one of the system emails to be sent after the event date.

        Thanks!

      • Sarah ClarkSarah Clark commented  ·   ·  Flag as inappropriate

        We regularly send out follow up survey to event attendees. To do this, I am exporting an excel, sorting by attendees, then copying the attendees' email addresses into Google to send out the survey. Would love to do all of this within the WA platform (survey and email), or at least to send an email through the platform with a link to the Google survey. Thanks.

      • FunNiteArtFunNiteArt commented  ·   ·  Flag as inappropriate

        Is an automatic thank you email in the works to be added? With all the other email functionality you offer; it's baffling to me that there's no automated follow-up email!?

      • Andy HowellAndy Howell commented  ·   ·  Flag as inappropriate

        Wild Apricot should allow scheduling of event reminders +X days AFTER the event. Reason - We want to remind our registrants (i.e., volunteers) to log their hours AFTER conclusion of the event.

      • mary1626mary1626 commented  ·   ·  Flag as inappropriate

        I would also like to send emails to attendees of an event after the event has taken place. We send out event surveys to see how we did, and we send them a few times. If this was an option just like the event reminders and it would let you schedule them, it would work great.

      • melbournesignsmelbournesigns commented  ·   ·  Flag as inappropriate

        Hi,

        It would help our membership levels increase if we could have an automated email go after an event to Non-members inviting them to join.

        We have recently tried this manually and found that our membership has increased.

        It could work like this:

        Membership type: Non member.

        Send email after event: Email template Non member invitation to join. We would offer a discount coupon to the non member to join rebating the fee paid for the event if they join within 7 days of the event.

        Days after event to send email= 1 day.

        If it is too hard for an email to just go to non members, what if we could send a thank you email to the members, or even the details of the next event.

        I hope there is more interest in this feature as many users will benefit by increased membership as people want to get around to joining, but never do and an automated email soon after an event works by striking whilst the iron is hot.

        Regards

        Alem

      • Jennifer ClairJennifer Clair commented  ·   ·  Flag as inappropriate

        I would like to see an option to create an automatic event email that goes out AFTER the event, not a prescribed number of days BEFORE, which the system currently allows.

        I would like the opportunity to send an email after my events to check in with clients and gauge how their experience was and to ask them to refer us if there experience was good.

        Right now I have to do this all manually after each class, but if it was an option, say "EVENT REMINDER 4" that allowed for a selection of days AFTER an event to send it out, this could be automatic.

        Thank you!
        Jennifer Clair

        Home Cooking New York

      • WebbrightWebbright commented  ·   ·  Flag as inappropriate

        I would also like to see this functionality. Our organization would like to use this feature to contact non members after an event with a membership promotion information (to get them to join the organization). In our case, we'll need to send to a sub-group of attendees (non members). How about if you give the user the option to send to attendees by registration type?

      • skipatskipat commented  ·   ·  Flag as inappropriate

        We would only need the ability to send to all attendees, similar to the event reminder. We like to send out post-event surveys for some events, and it would be great to have it all set up when we create the event.

      • MeaganMeagan commented  ·   ·  Flag as inappropriate

        [quote user="skipat"]

        I would like the ability to be able to schedule a follow-up email to all attendees of an event when the event is built.

        [/quote]

        We would like this ability as well. Should be easy to implement. And be so useful!

        Meagan

      Feedback and Knowledge Base

      Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7