Ability to schedule follow-up event email to attendees
I would like the ability to be able to schedule a follow-up email to all attendees of an event when the event is built.
We send out a customer satisfaction survey to all overnight/fly trip participants, and it would be great to just pre-load these in the event as we do Reminder emails and other customized event emails so they can go out consistently a few days after the event is over.
Currently there is no way to schedule a customized email to go out automatically AFTER the event is over.
Lil LeBlanc commented
Please consider adding this functionality. We are presently using the manual workaround for post-event emails such as certificates of completion and program evaluation surveys. It would be so helpful to have an email option in the event window to send post-event emails, similar to announcements and reminders. Many thanks!
Ann Baus commented
I am finding in several associations that I support that being able to easily send a post event email (such as a post program survey, certificates of completion) would be very helpful. The work around is to temporarily change the date of the event, create a "reminder" , send it and then put the correct date back in. But being able to send a message to all those checked in or those who did not check in after the program would be a very nice feature.
send email to event registrants AFTER event
This function is extremely important. As others have noted, this would be the only efficient way of sending out end-of-event thank you's, and sending out event evaluation surveys.
These are very crucial functions, especially for organizations that have many programs (like we do).
Please add this function, it's coming up at many staff meetings and board meetings.
Sally Bunce commented
Absolutely! I like to send to a "thank you for attending" email out and there is no option to send any email after an event.
This would be a fantastic add to the event options!
Currently there is an option to send event reminders scheduled a certain number of days BEFORE the event begins. I will like to send surveys about the event. So I would like to have an option to send event reminders AFTER the event date.
Would like to see a post event followup... it would be great to create multiple choice questions such as "Would you like this event repeated? Yes, No, Maybe" "Did you have a good time? Yes, no, maybe", "Did you feel the price was worth it? Yes, No, Too High, About Right, Should Be Lower, etc." as well as fill in the blank questions - like a Google Form such as: "How can we improve a future event of this type?" Would enjoy the ability to set up and schedule the post event form/survey before the event happens.
Paul Belliveau, SPHR, HRIP, SHRM-SCP commented
Need to way to survey and obtain feedback from registered attendees to an event. Reports of survey results to be provided to events programming committee for future planning, speakers/presenters, and marketing for future events.
Post-event package consisting of survey, certifications, presentations and follow-on material to be emailed to all registered attendees.
Julia Tikhomirova commented
It would be great to be able to send post-event follow-up/thank you emails to the event registered attendees. Right now "reminders" are disabled after the events has passed. Post-event emails are a vital tool to send additional info, announce special prices for the next year events, and to collect feedback. Thank you in advance for considering it.
There is no such functionality yet, but there is another way to do it.
On 13th of March we released new functionality - ability to schedule manual email blasts. It can be used in order to schedule a follow up email (ex. thank you email or feedback collection email) after an event has occurred. To do so follow these 3 steps:
→ 1. Create saved search with event attendees. It can be done by filtering contacts by "checked in" status to this particular event as advised by Ruthi.
→ 2. Compose an email and select your saved search as a contact list. If you have plans to use it often, you might want to create a template instead and have it available in custom templates list.
→ 3. Schedule it for a particular date.
Done. ^___^ Of course it would be easier if the system would do this automatically, but using this workaround will allow you more customisation options.
Jack Pyle commented
Thank you after an event. Currently the event email function turns off after the event occurs so sending a post-event thank you requires either a contact group or a temporary date change to re-enable the email function so that only event registrants are contacted. How about a thank you choice that remains active after the event date, this would be in addition to the event announcement and event reminder options (these are disabled after the event date.)
Hi Amy, actually it's easy to send to attendees only by filtering by "checked in" status.
Amy Edmonds commented
currently you can send an email to all registrants, but there is no way to send only to attendees without deleting people who registered but did not attend.
It would be great to have this email option. I'm thinking how nice it would be to create a form that takes info from the event description and formats it to look like a PDH certificate and payment receipt and automatically distribute to attendees a day or two after the meeting--instead of having to indvidually handle request for certificates (if we don't print enough at the door) or receipts.
Yes! We would also like to schedule an email to go to event participants after the event.
We would also like to be able to schedule emails to go out automatically after an event.
BAC Workshops commented
At event email reminders on a specific date.
For an event, registered members need to drop off material on a due date - an event with reminders works well for that. They the same registered people need to pick up the materials at the end. Adding a reminder email on a specific date long after the initial event would be great. We currently would have to enter two events.
Yes similar to Event Reminders only with the ability to schedule out so many days AFTER the event would be perfect!
Susan Culligan commented
We often need to email attendees to our educational classes AFTER the event to give them instructions for downloading the recording. Currently there is no way to schedule one of the System event emails after the event.
It would be great if there were a simple link to schedule a follow-up email to registrants without having to do a saved search and send an email that way. Or if we could just schedule one of the system emails to be sent after the event date.
Sarah Clark commented
We regularly send out follow up survey to event attendees. To do this, I am exporting an excel, sorting by attendees, then copying the attendees' email addresses into Google to send out the survey. Would love to do all of this within the WA platform (survey and email), or at least to send an email through the platform with a link to the Google survey. Thanks.