Ability to schedule follow-up event email to attendees
I would like the ability to be able to schedule a follow-up email to all attendees of an event when the event is built.
We send out a customer satisfaction survey to all overnight/fly trip participants, and it would be great to just pre-load these in the event as we do Reminder emails and other customized event emails so they can go out consistently a few days after the event is over.
Currently there is no way to schedule a customized email to go out automatically AFTER the event is over.
In the events section
scheduled emails tab
Please add the ability to schedule a customer feedback form email to go out x number of days after the event. Would be nice it it were survey style.
This would help us select interesting meeting speakers and subject content.
Heather May commented
Another vote for the option to send follow up emails to both those who attended and those who didn't. We'd like to be able to send the people who attended key takeaways or surveys and let those who didn't attend know they were missed.
Is there any realistic chance of this being offered as a feature? It's been asked for now for a decade and yet the only response from Admin so far seems to be - it's on the wish list we'll update this page when we answer changes. Please be honest, if it's not going to happen, at least we can begin to look for an alternative solution.
Susie Marshall commented
Another vote for being able to send emails to those who registered and those who attended events from that event's page. Especially in this world of virtual everything, it would be SO nice to just go click the same button to email registrants after the event and send out recordings of sessions, etc since those can take a little bit of time to get uploaded and such. I'm also for being able to choose between those who participated and those who registered.
Steven Reames commented
There is one more category needed for post-event emails. We need to be able to send thank you for attending or follow-up emails to event attendees (and perhaps filter by actual check-ins or registration types). Right now the only way to do that is create a saved query and create a regular email, which works, but...
It would be a lot better just as you have reminder emails BEFORE an event or emails to a specific list (but only if they are not yet registered) to have a follow-up email option within each event.
Judy Pfeiffer commented
Scheduling an email to ATTENDEES (not all registrants) would be extremely useful to professional associations.
Anne Hengehold commented
I added my vote to this request which was originally suggested in 2011!!!!
It's coming up on the 10 year anniversary of WA users first requesting this feature. Please let it burble to the top of the heap.
Susan Adams commented
We need to send emails to event participants on the day the event ends to explain their trial membership. Then we need to send emails a week before their trial membership ends and again on the day it ends. It would be great if we could modify the existing event emails to be sent a specified number of days *AFTER* an event. That would address our need perfectly.
Alex Sirota commented
If you want you can use the 3 emails for current registers called reminders. The trick is to set the date of the past event to the current date or later. And then you can use a reminder to send an email to all registrants. When done set the event back to the original past date. It’s w workaround but it works fine.
Please elevate this on the priorities list. As virtual engagement becomes solidified in our culture, we will want full integration of POST event functions included.
Alex Sirota commented
This is possible with Integromat integration. Our team is considering building a scenario to implement this as a workaround to the internal limitations of post event emails.
Any update on this request? I'm surprised this functionality still doesn't exist. Does anyone know of a workaround?
Graham Humphrey commented
We would also like to have an automated email system for post event follow ups. Please let us know if it becomes available.
Evgeny, any updates on this request? It's been 9 years since the original idea was posted. Thanks.
Joy Onasch commented
It has become common place that once you sign up for a webinar you receive an email after the completion of that webinar with the recording. It would be very helpful to have an email automatically available in the event system that would create that follow up email and we could drop the link to the recording into it.
Rick Rogers, ISAP, ASA, SWCA commented
Our organization has submission events that last for multiple days with the end of the event being the deadline. Currently we can only manually "send now" announcement and reminder emails regarding the approaching deadline, because announcements and reminders have to be before the start date of the event.
Bernard Charles commented
YES we need the survey to be sent AFTER the event, not a minute before the event starts -_-
Nancy Michaelsen commented
In "Events" you have email announcements and reminders. I'd also like to be able to do a Follow-up email after the event that goes to participants.
Jodi Roberts commented
Options for emails AFTER events under event emails. (Able to schedule and isolate those who attended versus those who registered but didn't show up)
This would also be really useful to remind event registrants to register for the next event. We have a monthly class and participants register each month.