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Allow secondary/alternate emails for members

Current features:
Each contact/member (company or individual) can only have one email that is used to receive messages.

Desired features:
Allow contacts/member to have multiple emails that can be used to receive emails.

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WildApricot User shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Sorry for the late update.

The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.

Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.

For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.

Thank you everyone for a valuable feedback.


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  • Walt Bilofsky commented  ·   ·  Flag as inappropriate

    I second Robin's call to allow selection of additional email fields for an email to be sent to.

    I just spent a lot of time preparing an email to go to a search of our members with children, only to realize that it will only go to the primary member and not the spouse, because the member info, including kids' names, only goes in the primary member's record. (Yes, we could duplicate all the member info for the secondary member, but that's a lot of work and has other drawbacks.)

  • Bill H commented  ·   ·  Flag as inappropriate

    The secondary email cannot be used for event registration, it fails. It should be allowed for registration. Our accounts are primarily for couples. Often it is the wife who is the secondary email but does the sign up for events. Echoing all emails is useful so that they can confirm the registration, but the form asks for YOUR email address and the wife types in HER email address and the registration fails.

  • debbie commented  ·   ·  Flag as inappropriate

    If I send an email to a individual contact (like their renewal notice, or some other personal type message to just this contact, does the alternative email receive as well? Or is this function for mass distribution or system automated email, like renewal notices.

  • CP Rodriguez commented  ·   ·  Flag as inappropriate

    For us we do monthly updates of our 'contacts' with a list from our national organization. It would be fantastic if there were a way to use the secondary email to avoid duplicated accounts.

    This would mean we would need to be able to designate a different field to use as a 'match' to determine if the account already exists. In our case it would be our national membership ID. Then the address if different than the one on file would be added as a secondary email

  • Robin commented  ·   ·  Flag as inappropriate

    As the secondary email address is implemented now it is limited (as I see it) to the situation where a member would like to have their emails sent to both their home and business address for example. When they want ALL their emails sent to both addresses.

    As some examples of what we would like to achieve, we send our members an email in the month of their birthday and wedding anniversary with best wishes for the specific occasion. For wedding anniversaries, we also want to send a copy of the email to their spouse. For both occasions we also want we also want to send a copy of the email to the president so that the president knows who all received these emails in order to personally wish them at our next monthly meeting if they are present.

    So to achieve this, we need 1 or both of the following functions:

    1. For each email template define additional email address fields that all those emails will be sent to.

    2. In the email workflow - in the recipient step - allow for additional email fields to be selected or additional recipients to receive CC emails. The CC fields/recipients will get the same email sent to the original recipients - ie original recipient's name etc

  • DeeDee commented  ·   ·  Flag as inappropriate

    oh, and my husband sets up an event and receives all the event confirmations, which means I get a copy too. I don't need those extra emails.

  • DeeDee commented  ·   ·  Flag as inappropriate

    I agree with Walt. We want to be able to use this for family memberships where the two adults have different email addresses and different areas of interest. They don't want to receive the emails on the areas they are not interested in. Bundles will not work for us, they create other problems and our membership is already set up without the use of bundles.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Expand the Audit log option to include tracking of admins to be able to see what pages they are accessing and on what/date time, when they logged in, and who are sending emails (people can currently delete the sender option)

  • Vernay commented  ·   ·  Flag as inappropriate

    Our organization really needs this feature. I don't understand why the 2nd email option was offered if it cannot be used. Perhaps I misunderstood the objective.

  • Walt Bilofsky commented  ·   ·  Flag as inappropriate

    Thanks for the initial implementation of this in release 5.16: https://help.wildapricot.com/display/DOC/Release+5.16

    But this won't help us merge our husband-wife memberships. Having two emails is the only reason we use bundles for those, and that creates other problems.

    This feature won't help because typically the two people have different email preferences. If they can't individually reduce their email stream from us, members will either read fewer of our emails or else unsubscribe.

    For those who need invoices copied to a financial contact, it would be helpful for that contact not to have to wade through event announcements and email blasts.

    So I hope you'll work on the ability to set preferences for each secondary email.

    And how are you handling unsubscribe in this release? This should be in the documentation.

  • Nancy commented  ·   ·  Flag as inappropriate

    When we will be able to add a secondary email account. We have a number of members who need email copies sent to their secretary or the accounting dept to pay renewals.

  • Sandra Sullivan commented  ·   ·  Flag as inappropriate

    For financial functions, we would like one financial contact that connects a number of individuals linked to the same membership. When member renewal invoices are generated, it is sent to both the financial contact and the lead named individual

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have husband and wife with different emails. I want to email both without setting up another member.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have husband and wife with different emails. I want to email both without setting up another member.

    This is a huge drawback on your software

  • aperesx commented  ·   ·  Flag as inappropriate

    We fully support this development if it is developed.
    Our members in general have more than one e-mail address, typically they would like to receive e-mails on at least two e-mail addresses, their personal one and the one they use for business e.g. the work e-mail address.
    There are also members which would like the partner or a relative to also receive their e-mail correspondence as they are of advanced age and a relative normally take care of ensuring that they are informed by reading the received e-mail messages and telling them about the items of importance.
    We will welcome this capability.

  • terril commented  ·   ·  Flag as inappropriate

    We really need this feature because our members are often families where we want to email both spouses.

    When you implement this, will both emails be able to login to WA?

  • Deb McGowan commented  ·   ·  Flag as inappropriate

    Only the primary account obtains the emails.
    We need the spouse to also receive the emails without creating new account.

    Our organization is organized by family accounts with usually more than one adult in the family. Our notices sent by email barely reaches 60% of our members.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Being to send email blasts to a primary and secondary email address for certain members would be helpful for us. Do you have a completion time?

  • Ray commented  ·   ·  Flag as inappropriate

    We have a number of member businesses who have the same administrator. It would be nice to allow one person to be the admin of multiple memberships with the same email.

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