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Allow secondary/alternate emails for members

Current features:
Each contact/member (company or individual) can only have one email that is used to receive messages.

Desired features:
Allow contacts/member to have multiple emails that can be used to receive emails.

222 votes
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    WildApricot UserWildApricot User shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    tomericktomerick shared a merged idea: Backup email address when primary fails  ·   · 
    OVFOVF shared a merged idea: Additional contact in a profile-for schedulers and secretaries  ·   · 
    John SchroederJohn Schroeder shared a merged idea: Multiple members within a membership  ·   · 
    klmklm shared a merged idea: Alternative to email for minor children  ·   · 
    membershipmembership shared a merged idea: Allow two emails per member  ·   · 
    TeriTeri shared a merged idea: Store additional member emails and use for member recognition  ·   · 

    101 comments

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      • mlacute1mlacute1 commented  ·   ·  Flag as inappropriate

        In your example you show "home email", would we be able to change email name?

        Otherwise great.

      • Tim FlamanTim Flaman commented  ·   ·  Flag as inappropriate

        If you're going to do it, allow for more than 1 extra email. Maybe as many as you want or up to 5? Most families have a minimum of 3 email addresses and the kids start to have them as they get older. You might want to push this one to the top of your list as everyone will have to upgrade their plans to accommodate!!

      • Mooring10Mooring10 commented  ·   ·  Flag as inappropriate

        What we need: 1 Contact login email address (primary) and many additional email addresses (secondary) for email blasts. The additional email would be for spouses, children, and other relative that would like to receive updates buy neither current or future full members. The email function should have a toggle, "Send to Primary ONLY" and "Send to Primary AND all Alternate email addresses." None of the Alternate addresses should have any logon privileges.

      • tomericktomerick commented  ·   ·  Flag as inappropriate

        Most everyone has 2 email addresses - personal and business. It would be great if when the WA system sends an email message to the primary email address that fails to then automatically attempt to send the message to the secondary address. All too often people change jobs and no longer have the business email they used as their primary contact email address - having the backup helps organizations keep in contact with their members.

      • BonnieBonnie commented  ·   ·  Flag as inappropriate

        It would be a great help if the alternate email could be copied on the emailed invoices too.

      • Nicolas SprottiNicolas Sprotti commented  ·   ·  Flag as inappropriate

        Today our member families typically have two emails (one for each spouse). Because WA only allows one email per member/contact we have to use MailChimp for our newsletter and email communication. It is such a pain to sync with MailChimp.
        We've been thinking at work around (1. Use the member bundle function / 2. Create additional contact for the spouse) but they are too cumbersome.

        We need this feature so I can get rid of MailChimp !

        Thank you !

      • EdwigeEdwige commented  ·   ·  Flag as inappropriate

        Hi, Will this proposed design allow 2 members to have the same primary email address ?
        We have junior members who have no email address so their primary email address needs to be their adult carer's one but WA will not let us do that today . As a result we can not benefit from the automatic renewal process in WA today for those junior members.
        Looking forward to having this feature implemented :-)

      • Ray TurnerRay Turner commented  ·   ·  Flag as inappropriate

        We also need this as membership is by family and spouses often need separate emails.

      • Walt BilofskyWalt Bilofsky commented  ·   ·  Flag as inappropriate

        Katya, yes, my club needs the ability to turn emails on and off for each of the two email addresses, independently.

        But my suggested design gives even more control than that.

        And since it is an extension of an existing setting, it will be familiar to users.

        In our case, we need to create a second member just to have the additional email address. If you implement my design, we could export the existing preferences for the second member, tweak the spreadsheet, and import the preferences back as the preferences for the second email address.

      • LeBon AbercrombieLeBon Abercrombie commented  ·   ·  Flag as inappropriate

        This is very important to our club. We currently have to work around it by maintaining separate contacts for the secondary emails, which is very time-consuming and error-prone. For us, this feature is certainly more important than rewriting the email editing process. Anything you can to to elevate the priority of this item would be greatly appreciated.

      • Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Hi Sarah,

        This is one of the out top priorities for this year. Unfortunately, I can't give you the exact date.
        Also, could you share with us why you need this functionality, what is your own case? For example, do you need to send all emails to secondary email or not?

        Katya, Astra crew
        Memberhsip management team @ Wild Apricot

      • SarahSarah commented  ·   ·  Flag as inappropriate

        Any update or ETA for this feature? We desperately need this functionality!

      • RodRod commented  ·   ·  Flag as inappropriate

        Okay. Homeowners association of 3,500 homes.

        So once you create the ability for a secondary email and name, I really would need BOTH emails to be able to login to the record.

        I'm not sure I see the downside.

      • Team AstraAdminTeam Astra (Membership features, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Walt, Rachel, thanks for your input and sharing details.

        Walt, as I understand, you need the ability to turn off receiving emails for one address and keep this for the second one at the same time. Current solution assumes automatic sending to both email addresses.

        And your point about email settings in profile totally makes sense, thanks.

        Katya, product designer in Astra Crew
        Membership management features @ Wild Apricot

      • RachelRachel commented  ·   ·  Flag as inappropriate

        This is a critial element to our organisation as we have many organisations that require to receive correspondance simultaneously like invoices, account information, event e-mails, newsletter etc. Please make this function available.

        For example if you could have a section that says e-mail correspondance and you can put in say 10 e-mails with the buttons or tick boxes that say accounts, newsletters, events or all and if ticketed and then they will automatically get what is ticket sent to them in relation to the category. Just a suggestion
        Rachel - Wodonga Chamber of Commerce

      • Walt BilofskyWalt Bilofsky commented  ·   ·  Flag as inappropriate

        Your design says this is intended to cover cases where two people, such as spouses, share a single membership.

        That's our situation. However, in many of our memberships the primary member doesn't want to receive emails, and the secondary member does. Regardless of who gets emails, we want both the primary and secondary members' email addresses in our directory.

        This design does not allow for that.

        Here is my suggested addition to your proposed design:

        Currently each member has the following email preferences on their profile's email settings tab:

        Workflow emails
        Event announcements
        Email blasts

        I suggest that you add a fourth one - Subscriptions.

        Then provide two columns of check boxes, one for the preferences for the primary email address (login) and one for the secondary email address. The secondary address itself would be a system field.

        This separates the question of who is the login email from who gets which emails.

        It also gives the member better control over email flow. For example, an executive may want to receive announcements and e-blasts, but want workflow emails to go only to his or her assistant. My proposal allows that control.

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