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Allow secondary/alternate emails for members

Current features:
Each contact/member (company or individual) can only have one email that is used to receive messages.

Desired features:
Allow contacts/member to have multiple emails that can be used to receive emails.

313 votes
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    WildApricot UserWildApricot User shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    120 comments

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      • Nancy LopezNancy Lopez commented  ·   ·  Flag as inappropriate

        It would be great if people could have multiple email addresses associated with their Wild Apricot account. We just reached out to our contacts who were not members to ask them to join and ended up having several current members join a second time. It is embarrassing to have to email people to say that we made a mistake and need to refund their second membership.

        It would be great - since almost everyone has both a work and a personal email address and many of our members forget which one they used to connect with us!

      • Cindy CooperCindy Cooper commented  ·   ·  Flag as inappropriate

        I'm not sure why this is requested. We put a second email on our profile form and can easily use this email in addition or instead of the primary email.

      • SuzanneSuzanne commented  ·   ·  Flag as inappropriate

        This would be GREAT - it has been the one feature causing us the most difficulty as most of our members have at least two emails. Perhaps a second consideration... making the "user" more than just the email address. For example we had individual and organization members. sometimes the individual member (and their email) is the contact for the organization - which then uses the same email... but we need them to actually be 2 accounts. Perhaps if an account was tied to the name + email, then using the same email would be possible even for 2 different accounts.

        We are loving LOTS about Wild Apricot - but this has been a large challenge for us.

      • Sebastián VielmasSebastián Vielmas commented  ·   ·  Flag as inappropriate

        It's a shame that in 9 years this issue has not been solved. I would have loved to keep using Wild Apricot, but it is not possible for us to do without this.

      • janice.johnsonpalmerjanice.johnsonpalmer commented  ·   ·  Flag as inappropriate

        We are a Classic Yacht Association and really need a way to send email blasts to more than one person. We have many members who are dissatisfied with only one member of the partnership receive emails.
        Our situation is that we have co-owners of boats who live in different places, married couples who have different last names and each need to see the information, and people who live together with different names and different emails. It seems to me that this could be done easily if we could add an email string divided by commas in the first email slot which is the one that is picked for the blasts.
        Thanks for your consideration.

      • Apricot KernelAdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        "This is becoming a seriously big issue ... Please, please, please, move this up the list!"
        The most recent update is that this particular idea is a part of 2017 focus on Email Development team in Wild Apricot. As soon as they have some progress here, they will share it.
        I'm very sorry this this is a big issue and we haven't had any progress over it.

      • webmasterwebmaster commented  ·   ·  Flag as inappropriate

        This is becoming a seriously big issue for BOTH organizations I represent. Both use WA and both need - really NEED - this feature.

        Here's the problem at the first organization:

        Because we have family memberships, the primary email address goes to one spouse/partner. As a result, only one of them receives emails. So the other spouse/partner then signs up as a "contact" which does two things:

        1) inflates our contact list, causing us to go over our 500 allocation every few months, until I am forced to archive out all the spouses which just gets them all angry and me and at WA for the lack of features, and

        2) still prevents the spouse from getting all the emails anyway because quite a few only go to "members only" so then I get complaints that WA isn't working properly.

        Here's the problem at the second organization: We have group memberships purchased by companies but the individual memberships need that second email because they lose their membership and event history when they change jobs and emails. This has created a record-keeping nightmare when trying to sort it all out. We are all volunteers - none of us get paid for all the hours of sorting that happens and we're having serious problems trying to recruit volunteers to help because NO ONE wants to do this kind of manual clean-up on a regular basis (which it has become).

        Honestly, I'm tired of defending WA on this and at this point, I can't recommend that anyone move to WA if they need this feature - it's become that big a problem for us. This was something that you had on your development list for all of 2015, you moved it to a Q4 2016 release, now you've downgraded it. Why? This has a lot of votes, you have a lot of reasons and examples of why this is needed. Please, please, please, move this up the list!

      • Darin StefflDarin Steffl commented  ·   ·  Flag as inappropriate

        Why isn't this done yet???? We are a Chamber of Commerce and each business is a member but there are multiple contacts within each business that we need to receive emails. I called tech support yesterday and they said no way to do this and no workaround.

        We absolutely need to have more than email per member to email. The school district for example has 5 people who like to receive the email and most businesses would like 2-3 employees to receive emails as a member.

        We need an update on when this will be fixed, added as a feature for mass mailings. Thank you

      • Chris CavanaughChris Cavanaugh commented  ·   ·  Flag as inappropriate

        Especially valuable when one account bounces an email, would like to be able to choose an alternate email address to send bounced email to.

      • LeBon AbercrombieLeBon Abercrombie commented  ·   ·  Flag as inappropriate

        We have been waiting for this change since we implemented your system 15 months ago. When we selected your system, this was shown as a upcoming improvement, but now it seems to have dropped off your radar. For us, this is a "bait and switch".

      • webmasterwebmaster commented  ·   ·  Flag as inappropriate

        Is this going anywhere? I ask because this was listed as an enhancement that was to have been in the Sept 2016 bundle/release but then it was pushed to the end of 2016 and now it looks like it's still in the "collecting comments" step.

        This is something that we've needed for the last three years and the members are getting restless.

        Since all the spouses and significant others have added themselves as "contacts" to get around this and we keep going over our allotted number of contacts.

      • vinsonkjvinsonkj commented  ·   ·  Flag as inappropriate

        Since our website is dedicated to tandem cycling and our members are couples, I would like to have the ability to send e-mails to the "Captain" (primary account holder) and "Stoker" (would be considered a secondary account). Currently I am having to use a sub-account of my personal e-mail to send out e-mails to the entire club (Captains & Stokers).

      • mlacute1mlacute1 commented  ·   ·  Flag as inappropriate

        In your example you show "home email", would we be able to change email name?

        Otherwise great.

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