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  1. Email Forward Option

    Within our membership renewal reminder email, we would like to include a link that says "Send to a Colleague" which forwards the email to other non-members. When you click on the link, a new window opens with the ability to enter multiple email addresses and enter a personalized message. The original email and your message is then forwarded to these recipients.

    10 votes

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  2. Differentiate between Test and Real sent e-mails

    It would be most helpful if the 'test email' would be noted as a 'test' in either the subject or body or somewhere to signify that it's a test e-mail. For the 'sender', I think it would be more clear when going back and re-reviewing sent items, trouble shooting listserv issues, etc. The true 'sent' ones look exactly like the 'test' ones. Would be helpful, I believe.

    4 votes

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  3. Email blacklist capability for Send Message form

    I would like the ability to maintain a site-wide email blacklist to prevent known spammers from exploiting the "Send Message" form.

    Recently, one of my clients has been barraged with spam. The spammer is accessing the Send Message form and systematically sending emails to each member in the database -- over 1,000 so far.

    As an administrator, I'd like the ability to maintain a blacklist for email addresses or domains that we know to be spam to prevent their emails from being delivered to our members.

    • Kim
    3 votes

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  4. display list of recipients in sending state

    When I send a message to a group of recipients, all of the recipients go into a "sending" state until the message is delivered. If I click on the "failures" tab, it tells me that the message is still being sent until all have completed. None of the tabs seem to tell me which of recipients have not yet received the message and thus which may be experiencing delays. I suppose I could copy down the original recipient list and do set arithmetic with the successful delivery list, but I'm sort of disinclined to do this manually more than once.

    2 votes

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  5. Ability to forward FYI e-mails to membership

    I really love how easy Wild Apricot makes it to send out e-blasts to members or contacts, and we use it for club announcements and newsletters. However, I routinely run into a problem with trying to forward e-mails to our distribution lists.

    Our organization often gets announcements from other groups advertising trainings and workshops that we would like to let our members know about. The problem is the only way I can figure out to send this information to our membership is to log into our account and set up an e-mail from the system, and this can be a…

    5 votes

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  6. Tracking On for Manual E-mails

    Presently tracking is off by default for non system e-mails and can only be turned on in an e-mail by e-mail basis. Would much prefer the option to have tracking on always for non system emails

    2 votes

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  7. Event organiser macro

    It would be good to have a macro for event organiser. The event organiser is already identified for "reply to", and we would like to put a more personal sign off name at the bottom. A choice between <Event organiser full name> and <Event organiser first name> would be ideal.

    Malcolm

    13 votes

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  8. Add social sharing options into email announcements and other emails

    WA should consider incorporating into the platform the ability to distribute social-media updates simultaneously with email 'newsletters' and other blasted communications. I envision the user programming into their social-media account information, and from the email-newsletter/communique-creation phase one would have the ability to add whichever social-media outlets they choose. From there, you would either send out the subject of the email and a link to the newsletter/communique as a default or it could be edited to fine-tune the blast to the different social-media outlets. Email newsletters/communiques could also have the ability to be 'Like'd or tweeted by readers, which would post…

    12 votes

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  9. e-mail moderation facility

    Hi

    It would be useful to have the facility to have all e-mails created by non administrators (e.g. by event managers) to have to be moderated (i.e. approved) before sending by an administrator ?

    All the best

    Colin

    2 votes

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  10. Admin ability to disable workflow emails

    I have searched for help on this and not located any. I would like to be able to disable workflow emails but leave our organization eblast emails in place. I can understand why you don't want the member to be able to do this but I would like to.

    When our members receive a renewal invoice and have elected not to renew, they often let us know. They may have a couple weeks left of their membership which would include several more renewal reminders they don't need. However, I cannot end those as a courtesy without stopping all their email,…

    1 vote

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  11. Log for members who unsubscribe

    I would like to be able to easily distinguish between members that actually select "unsubscribe" to emails vs. those that are automatically unsubscribed due to multiple email failures.

    That way we could more easily contact those that may have simply changed their email address, from the ones that really don't want to hear from us anymore.

    I'm not sure how to tell this the way it works now.

    13 votes

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  12. Event collections report

    From email correspondence:

    "...As we run multiple events each month the income report is useful but only gives the total income for each even whereas the payment report is separated into the various payment types (ie. Cash, check, paypal, etc). having the income report include the various payment types (ie. Cash, check, paypal, etc) would be helpful to reconcile with paypal and our accounting of offline payments. Right now we have to look up the offline payments and minus them form the income total to get the online payment by event or download each event into excel and delete offline…

    4 votes

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  13. Add ability to search by last email opened date and number of emails opened

    We need the ability to better manage our email contacts in order to (1) assess the effectiveness of our email blasts, and (2) better manage our software subscription cost. I put in a help ticket and was told there is no way to do this.

    (1) In order to create more active involvement in our organization I want to identify non-members who open most of our email blasts so that we can make effective appeals for becoming members or volunteers.

    (2) In order to better manage our software subscription cost, I am in the process of archiving non-member contacts who…

    40 votes

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  14. Drip campaigns

    I'd like to set it up so that my members get content "dripped" to them week by week. Right now, I have 3 weeks worth of new material that all new members (including free 30-day trial members) access all at once.

    It would be great to pre-schedule and drip this content over time (daily, weekly, monthly).

    Thanks!

    39 votes

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  15. Event Presenter/Trainer

    All of our events are training workshops, and it would be very useful to have a section to list name the trainers.

    Thanks

    Lewis

    2 votes

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  16. emails in log should display text as-sent, not macros

    I've noticed that after certain changes (deletion of an invoice, or merging of contacts for example), the text of the associated e-mails in the log changes to reflect the change made in the database. It would be much more helpful for us to see the actual text, as-sent.

    13 votes

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  17. Different membership renewal reminders for auto-renewal

    I would love to be able to send a different reminder email for those members who are set up for automatic renewal. I get a lot of negative feedback from members who are getting the three reminder emails regarding their membership when they are set up for automatic renewal. I do put text in bold to disregard the message if they are set up for automatic renewals, but it doesn't really seem to penetrate. I would like to see a different email that I could send to them; something like, "Your membership is set up to automatically renew in two…

    21 votes

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  18. Email macro for organisation address, telephone and e-mail

    Hi

    It would be great to have a macro for the organisation address, telephone and e-mail.

    We have just moved offices and we had to update all of our email templates manually, which becomes a large task when you have individually customised event e-mails and can't just update the default e-mail template. With a macro linked to organisation details, it would have just updated automatically.

    If you were to introduce an e-mail signature as suggested on another post, it would be helpful if that signature was made up of macros for address etc.

    Many thanks

    Gill

    WICE

    9 votes

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  19. Email notice distribution

    We would like to be able to specify individual members (rather than administrative roles) to receive specific system-generated emails (rather than ALL emails for membership, or ALL emails for events).

    The system generates a lot of emails. For instance, there are initiation emails for membership sign-up and renewal; completion emails for membership sign-up and renewal; reminder emails for memberships that are expiring or have lapsed; and so on for events.

    We have volunteers who work on membership and events who shouldn't have administrator access, but who should be able to get emails when someone signs up for a specific event,…

    5 votes

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  20. Yearly Committee sign up need

    Hi. My organization has committees that change every year. We used google docs to allow people to sign up but some had trouble. I created a sign up on our new WA site but it's not working properly. Is it possible to allow us to create A committee signup list for our members?

    4 votes

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