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emails in log should display text as-sent, not macros

I've noticed that after certain changes (deletion of an invoice, or merging of contacts for example), the text of the associated e-mails in the log changes to reflect the change made in the database. It would be much more helpful for us to see the actual text, as-sent.

8 votes
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  • Rick K commented  ·   ·  Flag as inappropriate

    Knowing that dates in emails could be variable, I inadvertently sent out an email with the wrong date for an event. In my test email I ignored the wrong date that I saw forgetting it was not in a macro. Very frustrating.

  • Anonymous commented  ·   ·  Flag as inappropriate

    The email log should show the actual replaced text and not the original macros. In the log, the admin should be able to see exactly what text was sent to the user.

  • Ruud Veltman commented  ·   ·  Flag as inappropriate

    A log that shows something else than what was send is useless; worse, it is misleading. This is something that should be changed a.s.a.p.

  • ates commented  ·   ·  Flag as inappropriate

    I'm fully in support of this change request. The way it's implemented now doesn't really serve any practical purpose.

  • Evgeny Zaritovskiy commented  ·   ·  Flag as inappropriate

    I understand, but we simply cannot immediately change it. For now, I do not see a lot of requests related to this specific problem comparing to other things, so I cannot push this over higher priority items currently in our development roadmap.

  • Becky Parsons commented  ·   ·  Flag as inappropriate

    Agree with this. Emails sent should reflect the actual data, not the macro. I recently changed one of the donation radio button categories, because the prior donation category no longer exists. However, now when I look back at the list of donations, all those prior donations now include the "new" radio button name. This is just flat incorrect - it doesn't accurately reflect what really happened. Perhaps this is more of a "flaw" that needs to be corrected, rather than a wishlist item. Nevertheless, this needs immediate attention.

  • Karlson commented  ·   ·  Flag as inappropriate

    I just noticed this problem last week when trying to figure out some other issues my client is having. I think that this is a no-brainer and changes to the database should not affect / change email log records. If a members renewal date is updated then all of the past emails leading up to the current renewal that were sent will now display the new renewal date. This defeats the purpose of having logs of past emails.

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