Becky Parsons

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  1. 6 votes
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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons supported this idea  · 
  2. 5 votes
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    2 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons commented  · 

    This is important - we have the same challenges. I want to customize the automated membership emails for a couple of our membership levels, but then would have to make a separate manual procedure as to which membership levels use the "default" email and which others use a "custom" email. Very cumbersome!

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  3. 115 votes
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    8 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 31 votes
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    12 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons commented  · 

    I first made this request in 2013, then made a follow-up request in 2016, and now it is April, 2019! We have 1285 email contacts/members, and having to look at them all manually in order to determine LEVEL OF ENGAGEMENT is impossible.

    I want to (1) use the previously requested criteria to identify non-member contacts who read all our member in order to create a membership campaign, (2) weed out non-member contacts who don't open emails.

    I think it's ridiculous that WA offers webinars to teach us how to increase membership, yet will not provide this very important - and easy to program - tool that will make this possible!!!

    Further, I use Google Analytics to evaluate our open rate and click through rates. It's important to weed out those who never open in order to gain accurate analytics information.

    Becky Parsons commented  · 

    I added this request in Oct 2016, and now as I look through the "wishlist" items, I have found a request asking for the same search criteria, "Add ability to search by last email opened date and number of emails opened", that I had submitted back in 2013. Each of these two requests has gotten 5 votes. Would you please look at combining them so that perhaps this request can get more traction?

    Having to manually search our large database, person by person, for people who are actively engaged (ie, opening emails), in order to identify those we want to tap for membership and volunteer appeals is nearly impossible.

    Becky Parsons commented  · 

    I need to mine our email database to select people who regularly read our emails in order to create special appeals for membership, for volunteer involvement, and for donations. This is a fundamental need for non-profit organizations. Without this ability, we lose too many opportunities for increasing our supporters, volunteers, and income.

    Please add to the search criteria:
    - Date last email opened.
    - Number of emails opened.
    - Percent of emails opened.

    Becky Parsons supported this idea  · 
    Becky Parsons commented  · 

    Would like to have report criteria include the NUMBER and PERCENT of EMAILS OPENED in a TIME RANGE. We need to be able to determine the engagement level of email contacts and members.

    (1) It will help to identify very engaged readers to ask them to volunteer or be on our board.
    (2) It will help us target people to reach out to in order to increase engagement.
    (3) It will also help to identify inactive contacts to weed out and archive.

    At present identifying all of these requires a manual process to look up each person and check their email history - horribly cumbersome.

    Becky Parsons commented  · 

    Thanks!

    Becky Parsons commented  · 

    Dimitry, sorry about the delay in responding. Is there a way we can be emailed or notified when there is a response to a wishlist item?

    Yes a percentage of emails opened would also be a valuable addition to the search parameters. I haven't seen anyone else comment on this request, yet I know it would be valuable to all!

    Becky Parsons shared this idea  · 
  5. 28 votes
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    7 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 3 votes
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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 5 votes
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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 2 votes
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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 67 votes
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    11 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons commented  · 

    Yes, please give us the same layout flexibility in emails that we have on web pages.

    Becky Parsons supported this idea  · 
  10. 3 votes
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    0 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 7 votes
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    0 comments  ·  Wishlist » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 17 votes
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    1 comment  ·  Wishlist » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 167 votes
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    72 comments  ·  Wishlist » Emails  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons commented  · 

    A couple years ago I requested an Admin level for Newsletter editor, who needs to be able to send out a newsletter email, and insert photos from Files. The only way to do this is to give the Newsletter editor FULL ADMIN access. Yikes. I don't want the Newsletter Editor to have access to web page design, be able to change contact and member info, post payments, move images and files to new folders, etc. I can no longer find this item in the wishlist under Account administration or Security. Will you please reactivate this request?

    Becky Parsons supported this idea  · 
    Becky Parsons commented  · 

    Add more admin levels.
    For example: I need an admin level for our newsletter writer that doesn't allow access to member records. The newsletter writer should have access only to select contact categories (ie, all contacts, members only, all but archived, etc.) to send out newsletters.

    Becky Parsons commented  · 

    I also have a need for a separate administrative level for Communications Manager. We are using a non-board member volunteer to create our newsletters and I need to restrict access to the database.

    The Communications Manager should be able to to send the newsletter/emails to members, all contacts, or non-member contacts; and should be able to select items (logos, pictures, etc.) in File Management to embed in newsletters or emails;

    The Communications Manager should not be able to:
    View information about contacts (such as address, phone, financial, notes, etc.),
    Make database changes,
    View Page Management,
    Make changes to web pages,
    View automated emails or emails sent by others,
    View settings, donations, finances,
    Use search criteria and export database.
    * In addition, there needs to be a way to make a DRAFT newsletter/email visible to either all or selected administrators, so that a draft of a newsletter can be proofed and approved by another before being sent out by the Communications Manager. Very important.
    * At present we aren't using forums or blogs so I can't comment on those. I hope this is something you will include in the next update. Without this ability we are exposing our entire website and database to risk.

  14. 14 votes
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    5 comments  ·  Designers  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 257 votes
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    53 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons commented  · 

    We have 4 different events that repeat every week throughout the year except when the dates fall on holidays. To get these on the calendar, I must click "duplicate", then "edit", then delete "copy" from the event name, then change the date, click "save", click to make it "public", click "save", etc. There are 10 clicks required for every duplication of an event! Multiply this by 4 different events by 50 or 51 times to get all these repeats on the calendar for one year. This is horribly laborious. This is not the same as one event with several sessions.

    Your "duplicate event" works fine to duplicate an event once, but not for multiple recurring events.

    Please add a "recurring event" option that allows multiple calendar date repeats, so that all the data is the same except for the date. (once all the recurring events are saved, the data should be modifiable for any of the individual recurring events)

    Becky Parsons commented  · 

    Add easy duplication of events. We have about 6 events that regularly repeat - some every week, some every two weeks, and some every month. Now we must manually duplicate each event for each new date, change the date, save, then repeat the process for 52 times for a year of that event. In the input and edit screen, please include a "repeat" function, where we can repeat the event on a weekly, monthly, basis, or select a date from a calendar.

    Becky Parsons supported this idea  · 
  16. 93 votes
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    66 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 183 votes
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    70 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
    Becky Parsons supported this idea  · 
  18. 25 votes
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    6 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 5 votes
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    0 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 5 votes
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    0 comments  ·  Wishlist » Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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