Becky Parsons
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4 votesBecky Parsons
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We're currently working on customizing level change emails.
An error occurred while saving the comment An error occurred while saving the comment Becky Parsons
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I just noted this request has been outstandng since 2010 - over 9 years ago!
Please allow customization of the “Membership Level Change Initiated” and "Member level change succeeded" automated emails.
The “Customize default membership emails” screen specifically states, “Note: the following emails cannot be customized: “Member level change initiated” and “Member level change succeeded.” Why not?
All our other default membership emails have been customized with our logo and member-friendly verbiage. These emails look awful and totally uninviting! The sentence structure looks primitive. What an embarrassing representation of our organization!
An error occurred while saving the comment Becky Parsons
commented
We need to be able to customize the “Member Level Change Initiated” and the “Member Level Change Succeeded” automated emails.
The Membership emails screen states, “Note: the following emails cannot be customized: "Member level change initiated" and "Member level change succeeded".
Please allow these emails to be customized! This system email format looks awful! We want all our emails to have our logo, branding message, and a welcoming and appreciative content. It’s critical to look professional and appreciate our members when they increase their membership level!
We are starting a campaign to appeal to our members to change their membership levels from annual memberships to monthly sustaining memberships, which will increase the amount of their financial commitment and support. It will be an embarrassment to have this automated email sent to them.
Please allow us to make these emails professional looking!
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7 votesBecky Parsons
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7 votesBecky Parsons
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86 votes
An error occurred while saving the comment Becky Parsons
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I have used Google Analytics for years and get great results with stats and graphics on pages viewed, length of time on pages, bounce rate, source, behavior, etc., and WA documentation gives easy steps on how to integrate with Google Analytics. The only challenge I face is to eliminate counts of my own admin visits to the site, which are often lengthy and frequent. I created a filter in Google Analytics to filter out visits from my IP address; however, since IP addresses automatically change periodically, I don't often know to update the filter with my new IP address. Would love it if WA would give us a way to key in email addresses to eliminate from tracking. Is that possible?
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Please make these emails customizable as are other membership emails:
• “Member level change initiated”
• “Member level change succeeded”
These system emails are poor looking emails. When people change their membership level, they are typically wanting to support the organization at a HIGHER monetary level, and they are selecting a new member level that has a higher dues amount.
And for their monetary “gift” to the organization, the acknowledgment email they receive is embarrassing and amateurish looking.
We need to be able to customize these system emails with our logo and appropriate appreciation verbiage to thank and acknowledge their level of commitment and desire to support our organization at a higher level.
When I made this request to Wild Apricot, the response was "this is currently not possible". Please make it possible! Thank you.