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3394 results found

  1. Block email

    We recently had a public event and a non member registered and paid to attend. They wanted their money back since they could not attend. Our policy is no refunds and clearly states this on our event. Well they decided to claim fraud with their credit card company. Which was not true since they were mad they could not get their money back. Would like to be able to block them from registering for any events. Seems simple to block emails, why can't WA have this function?

    1 vote

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    0 comments  ·  Admin →
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  2. Pre-warning to admin before renewals go out

    It would be nice if admin received notification, before renewals are auto-sent out. A day or two warning would be enough, just to be able to look over the email that is sent, review pricing, etc. That way, you can still utilize the auto-send features that WA uses for renewals, but it also gives you a moment to review things before they are sent.

    2 votes

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  3. 2 votes

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    1 comment  ·  Admin →
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  4. Ability to sort Registrant list on the website Event pages by NAME

    The Registrant list on the website pages (not admin site) defaults to listing in order of most recent date registered. Is there a way to sort that list alphabetically? That would make a lot more sense to users.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Prevent users from commenting on Sticky (Pinned) blog posts

    Currently, Sticky blog posts are open to user comments. Please allow an option to lock a sticky post to prevent comments. This is a standard feature on forums by other providers. Thank you.

    1 vote

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    0 comments  ·  Forums  ·  Admin →
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  6. 1 vote

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    0 comments  ·  API  ·  Admin →
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  7. Waitlist Acknowledgement

    Would like to see a way for a person who is moved from waitlist to registration a way to acknowledge receipt of the registration. Maybe a response button in the email, Yes I am coming or No I can no longer attend. We have seen waitlisted people become no shows.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. Wild Apricot App Reports - We need the ability to view if event attendees are downloading the WA app. This if an efficiency issue.

    Whenever we have an event, we request the attendees download the WA App for the check-in process. We need to be more efficient with check-in as our organization and attendance grows. Please consider a feature where we can have reports to know if this is working.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  9. multiple values for some queries

    When doing a search of members, there are some values that you cannot select multiple options for in the same query. This would be beneficial so you don't have to do multiple queries on the same field.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  10. Increase the character limit for photo album captions

    If you add a caption to a photo in a personal photo album, the character limit is about 180 characters. I and my client wishes it was at least 2000 characters. Thank you.

    2 votes

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    0 comments  ·  Gadgets  ·  Admin →
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  11. Permit changing the font size for member Profile system pages

    The font size for the Contact profile and Member public profile system pages is too small for some of our older members, but I cannot figure out how to make it bigger.

    The default font size for the website's text is 18, while the font size for the profile system pages appears to be about 10--much too small.

    Wild Apricot support suggests I edit the associated CSS, and while I'm experienced with CSS, I do not see any way of accessing it for these system pages; in fact, I'm not sure they employ CSS at all. Thank you.

    ======== debug…

    4 votes

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    0 comments  ·  Gadgets  ·  Admin →
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  12. Fix unexpected behavior of "Back" links when browsing member photo albums

    When browsing an image in a member's photo album, clicking the link "<< All album photos" will take me back to the thumbnail view of the images in the album, however, if I then click the "Back" link, it returns me to the image I was just browsing, and not to the member profile page as expected.
    The result is, once I've clicked "<< All album photos", there is no way to return to the member's profile without using my browser's back button.

    Wild Apricot support's response: "Unfortunately, this is a limitation of the software. The back link will always…

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  13. image linking to original

    When a new event is created and an image is added, you can click on the image and in the settings there is an option where you can link to the original. This is useful because if the image is moved from one folder to another the link is maintained.

    This functionality does not exist when you are creating an email and insert an image. You can insert a link but can't link it to the original. Can this be included for email images?

    I have included the events image vs email image in screenshots attached.

    Kind regards
    Michelle

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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  14. Customize timeout to cancel registration if payment is not made immediately

    Currently the option to cancel a registration if payment is not made has a 15 minute limit. We would like the ability to change that to 24 hrs.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Ability to View Member's Only Pages

    As an Admin with full privileges, I am not able to view the member's only pages that I create myself because I am not a paid member via the definition given by Wild Apricot. If I build a member's only page and attempt to view it, it returns a 403 error.

    Please add a category to your backend that automatically allows the person who has authorization to build the page to actually view the page as they build it.

    Setting up special non-paid membership categories to add admins to so they can view the pages they build is a terrible…

    1 vote

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  16. Membership directory to show status of member

    Unless I am missing something, and please correct me, I cannot edit our Directory of membership to display their membership status as generated by the system? As a membership and Certification Org, we provide a public listing of our various members where their account status of ACTIVE, PAST DUE, SUSPENDED, ETC. are a desired public disclosure. We have use our own work around by establishing our own field, BUT this is now a manually managed field that requires admin intervention. Would prefer an automated process based on other status triggers.

    1 vote

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    1 comment  ·  Members  ·  Admin →
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  17. email template side margins too wide

    Email template with a graphic at top shows up well on mobile devices; however, flawed on desktop/laptop. It shows up with a very narrow content field and super wide, empty margins on the right and left (even though I selected the "one column" option). I tried adjusting settings and chatting with support--they said there is no immediate fix for this issue. Can you please adjust the template to eliminate the wasted space in the margins to allow improved readability?

    1 vote

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    1 comment  ·  Emails  ·  Admin →
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  18. Navigating Member Locations Efficiently for Event Management Using a GPS-Based Tool

    I use onlinecompass because it helps me pinpoint exact locations when managing events and coordinating member activities. As an organizer, I often need to confirm venues, find the best routes, and ensure members can reach event sites. This tool’s ability to use my device’s GPS makes it extremely convenient to determine precise directions, especially for outdoor or remote events. It provides real-time information on location, making sure I stay aligned with the correct paths or meeting points.

    When discussing navigation tools, it’s worth noting how a Digital Navigator can be instrumental in planning and executing events. This tool leverages GPS…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  19. Save membership report table as pdf (or allow better pasting)

    I'd like to share the membership summary report on Slack and copying and pasting it isn't very readable.

    It would be great to be able to download it (like the charts and some other reports). It would also be great to have the copy and paste be in a format that will do a better job with the columns when pasting into Slack.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Better email client support for multi column layouts

    In recreating MailChimp templates in WA I noticed that multi column MailChimp layouts that work fine in all email clients tested are displayed as one column when recreated in WA. e.g. Roundcube Web Mail, GMA Web Mail, and Thunderbird. Would like to ask that the code behind these templates is fixed for better support for more mail clients such as these.

    3 votes

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    0 comments  ·  Emails  ·  Admin →
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