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378 results found

  1. Half year application fee

    Hi,

    Not sure how this can be done. Our social club year runs April 1st-March 31st. Members joining between January 1st and March 31st pay a half year fee.

    Is it possible to set up a defined $x fee (not pro-rated, a fixed fee) for the period of January 1st March 31st? At this point, members joining in today have an outstanding balance of $2x, a full year fee.

    Thanks a lot,

    Nicole

    5 votes

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    3 comments  ·  Members  ·  Admin →
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  2. Member Log-in Pop-Up

    It would be awesome if we could have a pop-up message to appear when members log in. For example, we would like for existing members to update their profile upon logging in. I don't want it to display everytime they log in so we would need to be able to control how often or when it displays.

    Thanks!

    9 votes

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    3 comments  ·  Members  ·  Admin →
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  3. Change setup of recurring payment for membership levels - Allow member to choose if he wants to pay recurring or not

    For membership fees, recurrent credit card billing (ie., auto-renewal) doesn't work the way it does in every other subscription management system. Instead of having two payment options on the membership form (or in my case, since I have five membership levels, TEN payment options), the member should select a level and then be provided an option at the next step (like the manual payment versus online election) that allows the person to select recurrent auto billing. The way you have it set up, its basically unusable (IMHO)

    118 votes

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    66 comments  ·  Members  ·  Admin →
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  4. would like Renewal date to move forward to payment date

    As currently configured, a member who renews during the grace period retains the same renewal date, incremented by the membership period (1 year in our case). But if they are lapsed, the renewal date bumps forward to the payment date + 1 year.

    We would like to have all overdue and lapsed renewals bump forward to the date they pay. This is an issue for us because we are generous with giving people a fairly long grace period (60 days). It seems unfair that someone who renews 59 days late still has the same renewal date the next year, but…

    6 votes

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    5 comments  ·  Members  ·  Admin →
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  5. Print Member List

    I need to have a hard copy of all of our members to keep onsite at the club for check-in. Our format is one printed page per member to allow for handwritten notes, record guests, etc. Is there a way to print the member list, or suggestions for how to export the info?

    8 votes

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    3 comments  ·  Members  ·  Admin →
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  6. make it possible to customize the directory search criteria

    Can you please make it possible to amend the search criteria
    on the drop down box for the search function (in the directory) to
    just show 'contains' rather than all the other options e.g. 'empty'
    etc. See below:

    http://help.wildapricot.com/display/DOC/Advanced+search+-+Members
    Text / Multi-text fields e.g. "email", "lastname", "organization" -
    can be searched by:

    These options can they be limited / removed/ not displayed?
    Contains / Does not contain: will return records that contain / do
    not contain matching string
    Is / Is not: returns records that match / do not exact string
    Empty / Not Empty: returns records that are empty…

    6 votes

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    3 comments  ·  Members  ·  Admin →
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  7. Enhancements for dealing with lapsed members

    I understand that this most recent software update has introduced a change in the way that lapsed members are handled. Let's assume that we have WA set up so that renewal is once per year and occurs on the member's join date. According to the way I understand the online documentation, if a member is lapsed, then if they renew, a new renewal date is assigned, meaning that they don't owe any back dues. However, if a member is active and they are in arrears, they then do owe the back dues. (It's not clear from the documentation how this…

    9 votes

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    15 comments  ·  Members  ·  Admin →
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  8. Bundle membership pricing

    Current behavior:

    Bundle membership pricing policy is is not flexible - administrator can only setup memberhsip fee and bundle limit. No way to setup pricing based on number of people in bundle.

    Desired behavior:

    Add ability to admin to set pricing policy for bundle memberships.For example, we receive feedback from our customers:
    - "...It would be much easier to have a quantity field to compute the number of members for billing... People select the number of members to include in the bundle. The system calculates the invoice amount."
    - "...Group memberships - would like a system that allows multiple registrations,…

    61 votes

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    16 comments  ·  Members  ·  Admin →
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  9. Provide a way to change membership level during renewal

    Current Behaviour

    During membership renewal a member may have more than one membership level available. Choosing among them is cumbersome. The member clicks one button to renew at his current level or clicks another button to choose a different level.

    Also, changing the membership level doesn’t act like a renewal as regards calculation of the Renewal Due date. Desired Behaviour

    Use one button for both functions. If multiple membership levels are available, show “Renew and choose membership level” on the “Renew until …” button. This would give the member a choice that looks like that on the membership application form.

    140 votes

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    73 comments  ·  Members  ·  Admin →
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    We have started analysis for this issue, and it seems that key problem is how Wild Apricot handles level changes close to renewal date. The system is currently designed to collect the full new level amount and set renewal date according to new level renewal policy. All prepaid amounts for old levels are disposed. Moreover, since no prorating occurs, the new level might be effective only for a few days.

    As a first step, we suggest to redesign how level change is working and add prorating there:

    - Level would be changed immediately, as now - Remaining portion of old membership level payment will be applied to new level - For new levels with specific renewal date (e.g. annual levels with renewals Jan 1st) apply the pro-rating settings for new applications: - Allow member to pay only a pro-rated amount of the new level fee (e.g. six months before renewal…
  10. Show address field in Member Directory

    Is it possible to have 5 fields in each column on the Search results layout?

    This would enable a member address, city, state, zip and country to be in one column, rather than split across 2 columns.

    ~~ or ~~ can we add the city, state, zip to be one field ?? that would also help solve the address from flowing over two columns.

    We currently publish a paper member directory and would love to get away from it by having it available here.

    thanks a bunch,

    Patty

    31 votes

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    18 comments  ·  Members  ·  Admin →
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  11. Mandatory email in Bundle Memberships

    When a person is added to a bundle membership, I want to make it mandatory that there be an email address.

    Without the email address, I see no way for that person to be able to logon.

    I understand that it used to be mandatory and that the decision was made to change that.

    If nothing else, the end user/site admin should have the option to make it mandatory.

    14 votes

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    8 comments  ·  Members  ·  Admin →
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  12. Member Directory: Disable access to profiles

    Several of my clients have multiple directories on their sites. On certain directories (not all), they would like to be able to prevent visitors from clicking on an entry to view the member details/profile screen. On other directories they do want visitors to be able to click through.

    It would be nice if there was a simple checkbox on the Edit Settings screen for directories that could be checked to turn off/on the link to the profile screen for all entries in a particular directory.

    Kim

    16 votes

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    10 comments  ·  Members  ·  Admin →
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  13. Customization of Email sent during Membership Level Change workflow

    When a member changes there level, the system automatically sends them an email. Since there is an option to choose "manual payment", we need to be able to add our physical address to the email.

    36 votes

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    31 comments  ·  Members  ·  Admin →
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  14. Admin to approve membership renewals

    I realize this is a stretch, but our organization wants to require administrator approval not just for new applications, but for renewals.

    For example, we have a discounted rate for full time students. We require that people show evidence they are full time students before we activate their membership. We can control this on the Member Level > New Applications tab with a checkbox under "Membership application review"

    But once they are approved, a year later, they can renew at the same level even if they are no longer eligible for the discount.

    Anyone has a solution for this?

    Thanks/

    45 votes

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    28 comments  ·  Members  ·  Admin →
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  15. Member database field with picture

    We would like a multiple choice field where we can associate a different picture (credential logo) from our file to each item. When members attain the associated credential, the picture (logo) would come up on their profile. Currently, our workaround takes up extra memory as we add a new picture for every credential for each member.

    Current Example:

    Member #1 CRS Credential (upload CRS picture to member profile)

    Member #2 CRS Credential (upload new CRS picture to member profile)

    Member #3 CRS Credential (upload new CRS picture to member profile)

    New example:

    Multiple choice field with picture associated (from WA…

    7 votes

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    3 comments  ·  Members  ·  Admin →
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  16. Membership Categorgy restictions by age

    It would be great if WA allowed the restriction of certain membership categories to be restricted by age. We have a number of membership categories which include Cadets (Under 16), Juniors (Under 22) and Seniors (Over 60).

    It would make membership management simpler to either flag or prevent reapplication within the wrong category. Obviously a date of birth field would need to utilised to be able to allow this to happen.

    12 votes

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    8 comments  ·  Members  ·  Admin →
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  17. Customization of Member profile page

    What do you think of moving the placeholder (or give us the option to do this) for the personal photo and/or company logo fields to the upper right hand corner of the member profile display page. Look like the page has a nice blank space there (see attached) that would be perfect home for these images. That way, you have the name and photo at the top of the member profile.

    While on that subject, do we have the ability to modify the font size for the member display list?

    Overall. you program is outstanding. I am very impressed with…

    65 votes

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    37 comments  ·  Members  ·  Admin →
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  18. Family/child memberships

    We are providing a web site for our cub parents and scouts and scout parents and we find we have say 2 parents and their 2 children as 4 members, but the parents and children share a family address, the younger children do not have their own address nor do mothers or fathers want the children to have gmail addresses or things like that, so allowing multiple members with one email address would be an improvement for us. A username and password of their choosing preferable to one WA generate.

    The situation also arrises where parents would like email to…

    201 votes

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    70 comments  ·  Members  ·  Admin →
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  19. Late Fees on Renewals

    Currently:
    Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.

    Proprosed:
    Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if…

    102 votes

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    43 comments  ·  Members  ·  Admin →
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  20. Different durations for the same membership level

    Now that WA can accommodate memberships of different lengths (in years), we want to offer a menu of options such as 1 year, 2 year and 5 year membership lengths.

    Right now, everyone who is a member has a 1 year membership.

    It looks like I could add 2 and 5 year memberships which NEW members could sign up for, but I don't see how to offer my current members the option to renew for longer at their next renewal date. When they renew, it's automatically going to be for 1 year.

    Is there a way that each time a…

    23 votes

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    16 comments  ·  Members  ·  Admin →
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