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367 results found

  1. sms reminders

    For Lapsed members and contacting them. have an email for the first reminder. have a sms for the second reminder.

    5 votes

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  2. Put the new menus on the e-mail template pages

    The new menus on the top and side of the admin views need to be on the e-mail template pages as well. Even having the shortcut to the admin home page would be an improvement. See attached.

    1 vote

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  3. e-vites

    We just received an amazing e-vite to an event and were wondering if you all had anything like it in the works? It was animated. It was an envelope that opened and the invitation came out for you to read. Both the envelope and the invitation were personalized. It was really nice.

    1 vote

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  4. test event invoice mail

    Wasn't sure whether to out this under Emails or Events.
    For an event, one can send a test e-mail for almost anything:
    Announcement
    Reminder
    Registration confirmation
    Cancellation
    etc.
    What is missing is a way to send a test version of the event registration invoice!
    How can we see what the event registration invoice will look like, before participants start receiving them?

    1 vote

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  5. Disable renewal reminders for members with automated recurring payments enabled

    It would be great if we had the option to disable the various "Renewal Reminder" automated emails for those members who have automated recurring payments configured! We try to word the emails to indicate that those members can disregard the reminders, but it still causes confusion, especially for those members who worry that their membership will expire of they don't take action when the reminder email arrives in their inbox.

    There should be an additional checkbox for each of the reminder email configurations, which would allow us to optionally skip those members who have enabled automated recurring payments.

    19 votes

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  6. Create ability to run a report for email log failures

    Can you create a search function for adding people to groups? It is very tedious to have to search the whole database to find a name, especially when there are more than a few people to add to a group. It would be much easier if you could search and select names.

    1 vote

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  7. Email Lists

    Need to be able to create different email lists. Currently all you have is Contact and Member email listing.

    1 vote

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  8. PDF Emails for publishing on website

    I create an e-newsletter each week and would like to be able to publish the e-newsletter on the website without having to recreate it.

    3 votes

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  9. Choice of background colors

    I am very disappointed about the choice of background colors in the new email designer. Why can't they be the same as the font colors?

    2 votes

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  10. Email Log

    Complaint/Question....why do my emails not show up under 'emails'. I have to look in the 'log' to find anything we create and send.

    1 vote

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  11. Photo Update Horrible

    The new update that forces you to insert photos as gadgets in e-mails is horrible. Clunky, cumbersome, and doesn't work properly. Doesn't allow you to layer the photo on top of a text box, as I need to for newsletters. Formatting is never pleasant, but this "update" makes it that much worse and inefficient. Please go back to the old system that had the "Photo" option in the toolbox menu. This is a huge pain.

    2 votes

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  12. Login via UserID when in a bundle

    Allow the user to login with a user id. When you have a family that only has 1 email address (we have many older members) but we want to track contact data for each family member. Currently we have to create fake email addresses. it would be better of they could login with a user id, but communicate via the bundle admin if there were a lost password for a reset.

    1 vote

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  13. Tables in email editor

    This is VERY Frustrating to remove the ability to continue to use a table - right before Thanksgiving, UGH!!!! No clear instructions from you and editing this table now is a pain.

    2 votes

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    Dmitry Smirnov responded

    Unfortunately tables do not allow to have consistent and predictable results across different platforms. That is why most of emailing systems have limited or even no support for tables. If you need to insert tabular data, you can paste a table from Excel or any other spreadsheet editor. But if you want to use table to format text, then it is better to explore other formatting options.

  14. Editing subject line and body in templates. Go back to the way it was

    Please update the system so that when one clicks 'edit' on a template, that includes being able to edit the Subject line. The name 'template' highlights that this is a base document that is used for various purposes, e.g. a Meetings template is used for each meeting, but the Subject will be different each time. It's a new thing that the Subject doesn't appear in the editing mode and it's most annoying. I keep sending out emails with old Subject lines because I edit the content and then forget about the Subject. A bit of consideration, please, for those of…

    1 vote

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  15. URL for Emails

    I wish I could have a web link for all emails I send. Hopefully that can be a future improvement.

    1 vote

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  16. event sold out

    If event is sold out, and waitlist not enabled, do not send out further scheduled announcement emails.

    If event is sold out and waitlist IS enabled, send out message with a waitlist notification embedded in the message below the registration link.

    3 votes

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  17. Member Level Change Email Customization by Level

    Please provide a way to customize the Member Level Change Initiated and Member Level change succeeded emails by level. We really need the ability to customize this message.

    4 votes

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  18. Simplify email by having a uniform email template and emails in one place

    I'm sorry you put so much effort in redoing the email editor since it probably is NOT what people were asking about. Basically look at Emma, MailChimp, ConstantContact. What do they have in common? Consistency and ease of use. You set your header and footer in a template that isn't touched. This also includes fonts and colors. All emails created are just the BODY of the template. I am so frustrated right now. We changed our logo and changed our social media addresses and I literally have to change 100s of emails. The event templates, the membership templates for EACH…

    2 votes

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  19. 1 vote

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  20. Editing Issues

    The new email editor makes it difficult to remove extra spaces. It requires multiple steps. It should not be that time consuming and difficult.

    1 vote

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