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  1. Renewing membership for an arbitrary number of payment periods at once

    We would like members to be able to pay for an arbitrary number of years, many would like to renew for more than one at a time. Currently, a member would be required to go through the renewal and payment process, then repeat the whole thing to renew subsequent years. There should be an option for selecting renewal of more than one payment period at once. I know several societies that also offer a 'lifetime' membership payment at a different (higher) rate.

    5 votes

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  2. Simplify adding new members into a bundle by removing extra steps to do

    When I click "add member" from a bundle administrator page, I'd like to save a step and add the contact directly on that page, versus adding the contact, then going to the bundle admin page, clicking "add member" and scrolling to find them in the list.

    9 votes

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  3. Dramatically simplify membership renewal process for members

    This is a request to improve the process for members to renew memberships. Non-Profit organizations depend on memberships and membership renewals for continued funding and advocacy. As a result it’s necessary to repeatedly lobby members to renew, so it’s critical for membership renewals to be a convenient one click process to get to the Pay-Pal screen. Sending members to the home page and requiring a login and password in order to renew membership is inconvenient and cumbersome. We have two requests for improving the process:

    1. A direct link to the “membership renewal page”, bypassing the password requirement (the way the…
    63 votes

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    35 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  4. More flexible groups/bundles

    More flexible groups/bundles. Need to be able to create groups of members with different membership levels and have an administrator for that group (read only or edit selectable) who is not responsible for financial transactions.

    Parent Booster USA currently has four membership levels germane to this discussion:

    Basic -- $195 to join, $95 to renew
    Get Legal -- $295 to join, $95 to renew
    Get Legal, Stay Legal -- $495 to join $395 to renew
    School Administrator -- Free, but with limited benefits

    I need to be able to set up groups of members containing members at each membership level.…

    14 votes

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  5. Member renewal terms with arbitrary number of months - e.g. pay by term or sport season

    It would be great if the membership levels included the ability to allow arbitrary membership periods such as 1 month, 2 months, 7 months, etc. Currently it's rather restricted. This capability would make it easier to manage temporary memberships open to the public I believe.

    Furthermore, the ability to set renewals to any number of fixed times would be very flexible and once again make temporary memberships easier to manage. For example, 2 month memberships renewable 2 times.

    24 votes

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  6. Printable and Downloadable Custom Reports e.g. Member Directory

    Please make the custom report layout feature printable. This would work well for printable directories, group information, etc.

    Our group is trying to make a directory in a PDF format that is searchable and may be printed by those who prefer print.

    81 votes

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  7. Can I add renewal date to member directory?

    In my association, members are divided into teams headed by board members. I have created directories for each team as a contact list and given access to these lists to board members only. They are asking to add "Renewal due on" to the contact list, but I don't see a way to do that. I would also like to be able to add "Member since" to our public directory of members as well.

    Is this capability already built in? If so, can you tell me where to look? If not, how do I switch this question to the wishlist section?

    9 votes

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  8. Date/time stamping for member internal notes.

    Hi, Good morning!

    There are always multiple opportunities to create internal notes on a members account, following contact or interaction with a member - just as you might do with CRM and contact management software.

    These notes relate directly to the members account, including contact and support provided to the member. It is extremely important to have an internal notes section that includes simple time-stamping, display and tracking abilities. The current implementation of lumping them all together into a memo field has been cumbersome and time-consuming to manage. The ability to keep and track effective notes is essential to any…

    12 votes

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  9. Allowing a non-member to be the bundle admin

    It would be very handy if a non-member could be assigned as the 'bundle admin' for a bundle membership. For example I have a law association that has individual and corporate levels.

    Many of the corporate level members would prefer if invoices and communications were sent to a different contact rather then one of the members in the bundle (such as an admin or accounting person).

    Very often, an admin staff member is tasked to keep the bundle members profiles up to date and coordinate the payment of dues. Again, my situation may be not be the norm as it…

    10 votes

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  10. Joining Fees, dynamic pricing and membership upgrades

    When a dynamic pricing field has been added to membership fields to act as a one-off joining fee, this should not appear if a member upgrades from one level to another.

    Furthermore it would make much more sense to add a one-off joining fee to the membership level itself and have check boxes to determine if it is on new application only or also on renewal and also when member changes level. Simple and easy to administer.

    19 votes

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  11. Managing Rejected Applicantions

    My organization has certain criteria for membership. We are rejecting applicants that do not qualify. I would love to be able to:
    * Setup automated rejection emails. The system currently does not support this, which means, for every applicant I reject, I need to manually send the rejection email.

    • Track rejected applications. It would be great if this is available on the dashboard and using Advanced Searched. I would like to be able to monitor the number of applicants from month to month, and how many of those turn into members and how many get rejected.
    6 votes

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  12. Half year application fee

    Hi,

    Not sure how this can be done. Our social club year runs April 1st-March 31st. Members joining between January 1st and March 31st pay a half year fee.

    Is it possible to set up a defined $x fee (not pro-rated, a fixed fee) for the period of January 1st March 31st? At this point, members joining in today have an outstanding balance of $2x, a full year fee.

    Thanks a lot,

    Nicole

    5 votes

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  13. Member Log-in Pop-Up

    It would be awesome if we could have a pop-up message to appear when members log in. For example, we would like for existing members to update their profile upon logging in. I don't want it to display everytime they log in so we would need to be able to control how often or when it displays.

    Thanks!

    9 votes

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  14. Change setup of recurring payment for membership levels - Allow member to choose if he wants to pay recurring or not

    For membership fees, recurrent credit card billing (ie., auto-renewal) doesn't work the way it does in every other subscription management system. Instead of having two payment options on the membership form (or in my case, since I have five membership levels, TEN payment options), the member should select a level and then be provided an option at the next step (like the manual payment versus online election) that allows the person to select recurrent auto billing. The way you have it set up, its basically unusable (IMHO)

    115 votes

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  15. Ability for department managers to register multiple members and pay for them in one transaction.

    I would like to see added the ability for department managers or administrators to register multiple members and pay for all of them in one transaction. It may be possible to add this feature to the group bundle administrator settings. Currently, the group bundle admin can add as many new members as the association allows for one price. Maybe instead of one price, the system would mulitply the number of members added and charge the admin accordingly. Any other admins out there looking for this kind of functionality?

    We currently have a spreadsheet that a group admin can fill out…

    6 votes

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  16. would like Renewal date to move forward to payment date

    As currently configured, a member who renews during the grace period retains the same renewal date, incremented by the membership period (1 year in our case). But if they are lapsed, the renewal date bumps forward to the payment date + 1 year.

    We would like to have all overdue and lapsed renewals bump forward to the date they pay. This is an issue for us because we are generous with giving people a fairly long grace period (60 days). It seems unfair that someone who renews 59 days late still has the same renewal date the next year, but…

    5 votes

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  17. Print Member List

    I need to have a hard copy of all of our members to keep onsite at the club for check-in. Our format is one printed page per member to allow for handwritten notes, record guests, etc. Is there a way to print the member list, or suggestions for how to export the info?

    8 votes

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  18. make it possible to customize the directory search criteria

    Can you please make it possible to amend the search criteria
    on the drop down box for the search function (in the directory) to
    just show 'contains' rather than all the other options e.g. 'empty'
    etc. See below:

    http://help.wildapricot.com/display/DOC/Advanced+search+-+Members
    Text / Multi-text fields e.g. "email", "lastname", "organization" -
    can be searched by:

    These options can they be limited / removed/ not displayed?
    Contains / Does not contain: will return records that contain / do
    not contain matching string
    Is / Is not: returns records that match / do not exact string
    Empty / Not Empty: returns records that are empty…

    6 votes

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  19. Enhancements for dealing with lapsed members

    I understand that this most recent software update has introduced a change in the way that lapsed members are handled. Let's assume that we have WA set up so that renewal is once per year and occurs on the member's join date. According to the way I understand the online documentation, if a member is lapsed, then if they renew, a new renewal date is assigned, meaning that they don't owe any back dues. However, if a member is active and they are in arrears, they then do owe the back dues. (It's not clear from the documentation how this…

    9 votes

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  20. Bundle membership pricing

    Current behavior:

    Bundle membership pricing policy is is not flexible - administrator can only setup memberhsip fee and bundle limit. No way to setup pricing based on number of people in bundle.

    Desired behavior:

    Add ability to admin to set pricing policy for bundle memberships.For example, we receive feedback from our customers:
    - "...It would be much easier to have a quantity field to compute the number of members for billing... People select the number of members to include in the bundle. The system calculates the invoice amount."
    - "...Group memberships - would like a system that allows multiple registrations,…

    60 votes

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