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Require member to update or verify profile when renewing

I would like the option to require members to verify their information is correct when they renew annually. Currently there's no way to force members to even look at their information after they initially inputted it, which may be several years old.

8 votes
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    Jarren KinchJarren Kinch shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Susan AdamsSusan Adams shared a merged idea: force members to update profile  ·   · 
    Brenda RachuigBrenda Rachuig shared a merged idea: For to confirm some terms or qualifications when renewing  ·   · 

    8 comments

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      • Susan AdamsSusan Adams commented  ·   ·  Flag as inappropriate

        For both legal and safety reasons we need our members to review and update their profiles at least annually. The ideal time would be as part of the renewal process. I wish we could turn off the "Renew until..." button until they have updated and saved their profile. Any chance??

      • Susan AdamsSusan Adams commented  ·   ·  Flag as inappropriate

        Perhaps admin could elect to remove the link to renew until after member has viewed profile and responded to required questions.

      • Susan AdamsSusan Adams commented  ·   ·  Flag as inappropriate

        In addition to Jarren's reason for requesting this, we need to ensure for liability reasons that our members have answered some critical questions and agreed to our waiver.

      • Susan AdamsSusan Adams commented  ·   ·  Flag as inappropriate

        I believe that if a member clicks the link in the renewal letter to "View invoice online", (s)he never sees her/his profile.

      • Brenda RachuigBrenda Rachuig commented  ·   ·  Flag as inappropriate

        I wish there was a way to add "qualifications" for renewing memberships. Like questions they have to answer prior to their renewal being completed. For instance, our members are required to conduct a certain number of mediations per year and have to "swear" to this (and a few others) before they can renew. We have been working around it since we started using Wild Apricot, but it would be so nice to have the ability to ask those questions in some type of renewal format within the system.

        Thank you.

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      Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7