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378 results found

  1. Send automatic emails for manual admin actions

    This is a relatively minor request but something I find to be a workflow pain. As an admin, when I add a new member to the database the new member activation email does not automatically get sent out to the new member if I set their status to 'Active' initially. I have to add the member in two steps to get the email to go out -- first add them as 'pending', save it, then either go back into their record and record receipt of their payment or change their status from 'pending' to 'active' to trigger the email.

    It…

    10 votes

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    9 comments  ·  Members  ·  Admin →
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  2. Members to use marketing tools on their profile page - web stats, custom URL, etc.

    Our premium level members are looking for a better set of tools, essentially to use their profile pages as a marketing tool, to make membership more value-added. For example, they are used to higher end features available from http://psychologytoday.com . Obviously, this is not as high end a system, but for a wish list, and to make paid membership a value, these desired features are very relevant.

    Member requests:

    --custom URL's allowing us to list the member name in the url--or some automated option to do so, without having to manually create a redirecting page for everyone.

    --SEO

    --web stats:…

    17 votes

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    2 comments  ·  Members  ·  Admin →
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  3. AutoResponders for new members

    How about the idea of automated responses when someone signs up to become a member. Right now there is no opt-in, no "thank you" message, no nothing.

    Ideally, I'd like to setup a series of e-mails that go out at a certain frequency to new members (unless they opt-out).

    9 votes

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    10 comments  ·  Members  ·  Admin →
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  4. Treat Membership Application Consistently for Public, Member and Bundlee

    Our membership application page displays information about membership. It would be useful for members to be able to view the information on the page, and to be able to show it to someone else without logging out.

    But logged-in maxed out bundle administrators can't view any of the content on a page containing the Membership Application gadget. All they see is a message about the bundle being full.

    If a bundle member views the page, at least they can see the content and they get a coherent error message "You are already a member." But there is useful information in…

    4 votes

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    3 comments  ·  Members  ·  Admin →
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  5. Renewal discount when renewing for several years

    My club, The Carp Anglers Group, offers one year membership for $25. Before we used WA, we managed our membership with checks in the mail and an excel spreadsheet. We accepted $25 for one year, but offered a discount if a member joined for 3 years- $65 instead of 75.

    The only way to replicate this currently in WA is with more levels. That won't work for us. We have levels of membership already set up for USA, Mexico, Canada, and an E-membership. Adding 2 more levels to each of these would be very difficult, plus then I could not…

    7 votes

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    4 comments  ·  Members  ·  Admin →
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  6. Member registration incomplete email

    working on migrating client site to wa, and while testing their current site - I started an application but did not complete it. nice little feature to add or consider for wa. incomplete application gets an email notification when idle for over "x" time or when session expires?

    Dear member,

    We noticed that you started but did not complete your sign-up for the "XXX XXXXX" membership. If this was unintentional, please click below to try again.

    Click here to try again

    If you have additional questions before completing your membership feel free to reply to this email with your questions.

    6 votes

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    4 comments  ·  Members  ·  Admin →
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  7. Tracking message sent to registered members from visitors

    "Send Message" feature is great feature that we requested for about a year and we eventually got it this August. Thanks very much for that!

    Now we are looking for an additional feature to that:

    We really want to track how many visitors ahve sent message to our registered members - we want to track the lead that our website generated to our members - a number to attract more new members for sure.

    When visitors send message to the member, we would like to receive a copy of the message - it's that simple.

    We think most of WA…

    5 votes

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    5 comments  ·  Members  ·  Admin →
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  8. Percentage of members renewing

    Hi,

    I need to know the percentage of members renewing. Member list tells me how many accounts have Renewal Overdue, but I need some context for that number. A raw number doesn't really tell me much, since I don't know if it 100 percent of existing members, or 5 percent.

    Is there any easy way to obtain this number? I tried advanced search, but I couldn't figure out parameters that would show me active versus renewed versus overdue.

    If there's not a way today, could this be added in to a future version of this? It's a valuable statistic to…

    6 votes

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    2 comments  ·  Members  ·  Admin →
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  9. Tracking and automating member benefits

    I would be interested to know if a process to track and manage unique member benefits has been discussed or proposed. We are considering using WA for a small museum, and our members receive benefits including free admissions (vouchers) that they can give away. I would like to populate the system with a certain number of benefits per level and then give the member the ability to use/print these unique pages any time they wished.

    For example - a member at level 1 may receive a 5 free guest admissions, whereas a member at level 2 may receive 10 etc.

    5 votes

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    3 comments  ·  Members  ·  Admin →
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  10. Record how a member joined

    Hello!

    I'd like to see functionality so you can tell how a member joined. (i.e. they were
    manually added by an administrator, or they joined online)

    Thanks!

    4 votes

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    3 comments  ·  Members  ·  Admin →
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  11. Ability to use date range for date-type fields

    The database column "Renewal Date last Changed" is essential when we need to send out membership cards and other new member items.

    I produce member cards twice a month - once for the first half and then for the last half of the month. Any time on or after the 16th of the month I extract all those with a renewal date of the 1st thru the 15th and then after the first I extract all those with a renewal dated of the 16th thru the 31st.

    Given the current tools, this is a tricky selection that requires two criteria…

    3 votes

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    4 comments  ·  Members  ·  Admin →
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  12. Ability to pass directory page search criteria via URL

    It would be great to be able to pass a search criteria to the member directory page.

    Here is a scenario I currently have that would greatly benefit from this: I currently have a list of states listed a page. I would like to be able to link these to a listing of all members in that state. Currently this has to be done by creating 50 saved searches and 50 directory pages. The ability to simply prepopulate search fields would be very useful in this and other situations.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  13. Collapse/Expand view for membership level list

    PLEASE add a feature to "collapse" and "expand" the membership level admin list so there is a view that only shows the level names. I have so many that scrolling endlessly to make changes is maddening.

    3 votes

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    1 comment  ·  Members  ·  Admin →
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  14. Force Custom Required Field to Be Entered for All Bundle Members at Renewal

    Occasionally we add a new custom field to our membership profile page and we'd like to require that this new field get filled out for all members when a bundle admin renews. Currently the renewal process forces only the Bundle Admin to fill in the new required field. It remains blank or null for their bundled members, and our membership is lazy and won't fill out the new field unless the system requires it.

    Thanks,

    David.

    3 votes

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    1 comment  ·  Members  ·  Admin →
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  15. Membership-specific administrators

    Each of our membership levels has a different staff person as a liaison. We'd like the bulk/group emails and other functions to come from/be associated with the designated staff liaison rather than from our general account administrator email/account. Without this feature we are forced to use our generic info@ email address as our administrator account email. This gets very confusing and cumbersome because we don't want our program assistant to be bombarded with all these emails that she then has to sort through and forward to the right person on staff.

    3 votes

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    1 comment  ·  Members  ·  Admin →
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  16. Set different privacy settings for bundle admins & individuals

    I would like to hide the profiles of all non-admin bundle members. It would be great to be able to to have a different set of member privacy settings for bundle admins than for bundle members.

    It would also be nice to be able to do this as a batch process (i.e. deselect "Show profile to others") either through exporting/re-importing the info or through the interface.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  17. Avoiding empty links to "View Details"

    Our public membership directory has a whole series of entries with worthless and empty "View Details" links. They result from members who indicate that they are willing to make their directory information "public" but then don't make their names or any other information actually viewable by "anyone." In other words, the contact indicates "yes" to the entry asking about inclusion in the Member Directory. The instructions are: "Choose "yes" to share your contact info in general; choose what data via the member profile." In each case the members have restricted all contact details to members only. As a result, there…

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  18. Apply renewal actions/emails to existing members

    When admin set up automatic renewal actions/emails existing members could exist. So need to apply this actions to them. The most important looks the situation related to members with past renewal date.

    1 vote

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    0 comments  ·  Members  ·  Admin →
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