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31 results found

  1. Generating membership cards and certificates

    Current behavior:
    Membership certificates/cards can be produced by running a search, exporting records and using something like MS Word mail merge

    Desired behavior:
    Ability to directly setup in the system layout and fields for membership certificates/cards and then to print them using common label formats.

    Notes:

    Details about specific desired formats/layouts/label sizes would be appreciated.

    378 votes

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    159 comments  ·  Members  ·  Admin →
    Resolved  ·  Team Membership responded

    Hello, dear supporters!
    This suggestion has accumulated many votes over years and is one of top 3 in “Members” category.
We’re happy to announce that the Membership Card is now ready for your use! Some of you already participated in beta-testing of this feature and using it already. We really appreciate your participation, time and feedback.

    
As all big threads, this one contains several suggestions. Some of them are covered in the release, some are not. Let’s jump into it.

    What released: Members can download and print membership cards using the design you create with the templates provided. Once you design and publish your card, members can view, download, and print their cards from their member profiles.

    What is not covered yet:
    - Membership certificates https://forums.wildapricot.com/forums/308932/suggestions/8825803
    - Certificates for attendees https://forums.wildapricot.com/forums/308932/suggestions/19171474
    - Ability to put Barcodes or QR codes on the card. We are conducting technical analysis of this update. https://forums.wildapricot.com/forums/308932/suggestions/31925269
    -…

  2. Membership Trends Reporting

    Retaining your membership is important to your organization. While Wild Apricot gives you the ability to do automatic renewals and send out reminders for non-automatic renewals, some have suggested that it would be handy to be able to report on this.

    Suggested
    Create the ability for administrators to be able to run reports on renewal rates for members.

    The important thing for this is that we identify what information should be in the reports. At first blush, I can imagine:
    * In a year, how many renewals were done before the renewal date, on the renewal date, and then certain…

    323 votes

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    142 comments  ·  Members  ·  Admin →
    Resolved  ·  Dmitry Smirnov responded

    Membership trends report is available now. You can compare how your membership base changes over time and how it affects the organization’s revenue.

    Historical data is available from the beginning of 2020.

    See this help article for details https://gethelp.wildapricot.com/en/articles/1718

    More reports will follow.

    For any changes in reporting, please create a separate topic.

  3. Mapping location of members

    For trade associations, it would be great for companies to be able to indicate where they are located, so everyone can search for local companies.

    then to sort and map companies by their indicated locations, would be phenomenal.

    299 votes

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    123 comments  ·  Members  ·  Admin →

    Happy to announce that ‘Members location mapping’ feature is released for all our clients in version 6.11.
    Now, with our new gadget, you can display an interactive map that shows where your members are located, and displays information about each member.

    We highly recommend reading the setup instruction: https://gethelp.wildapricot.com/en/articles/1601

    More about version 6.11:
    https://gethelp.wildapricot.com/en/articles/1647

  4. Allow discounts for membership renewals

    We'd like ot offer discounts at renewal time. We are not set up on automatic renewals. We did set up discount codes.

    Is this feature available? I can't find the topic in the help files and when I process a renewal I don't see a field for discounts anywhere in the renewal process or the shopping cart during checkout.

    157 votes

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    74 comments  ·  Members  ·  Admin →
  5. Allow Renewal Invoice Generation without Emailing

    Currently, renewal notices are automatically emailed.

    Our members are used to getting renewal notices in the mail. Some of them don't read their email; a few don't even have it. So we want to be able to mail out the renewal notices, and not confuse them with an emailed invoice.

    It might not be so bad if the renewal invoice could be customized by itself, but there's only one template for all invoices including events and renewals.

    Anyway, we'd like to separate the options to generate the renewal invoice and to email it.

    30 votes

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    7 comments  ·  Members  ·  Admin →
  6. When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in

    When a member is automatically archived for non-payment of dues that member should not be able to re-activate their membership by logging in with their email/password. Or, at least from the global level the organization should be able to choose whether this is acceptable or not. Right now, we will have to check all archived members and individually remove their email to prevent this!

    29 votes

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    15 comments  ·  Members  ·  Admin →
  7. Suspend Expired Memberships instead of Archive

    Option to set expired memberships to "suspend" instead of "archive" if membership is not renewed in a specific time frame.

    26 votes

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    5 comments  ·  Members  ·  Admin →
  8. Do not allow event registrations for members in pending status (e.g. pending new, renewal)

    I know we can now create a registration type for an event and set prices and other information based on the Membership level. It would be nice if we could do the same for Membership status (Active, Lapsed, Pending, etc.) as well.

    Thank you.

    Telly

    26 votes

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    19 comments  ·  Members  ·  Admin →
  9. Discount coupons for membership level upgrades

    I have offered a one-year free membership to my new membership site users using a 100% off coupon that I created. It works pretty slick, when the new member signs up, the space for the code is right at the bottom of the sign up screen.

    However, when a "free" member wants to convert to a paid membership using the coupon- the coupon code spot not there. Can you please add it to this form?

    thanks!

    24 votes

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    23 comments  ·  Members  ·  Admin →
  10. Admin post documents as images to members account

    the ability to post images of certificates for attending the events and any other documents so they have access anytime to them

    11 votes

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    2 comments  ·  Members  ·  Admin →
  11. User ID field: Give Option to be Admin Access Only

    Currently, members see the Wild Apricot assigned User ID in their profile. I understand why it's important for the database, but showing it to the members is confusing for them, especially for organizations whose members already have a different type of ID #. First Name is a system field too, but it has the option "For administrator access only." Please add this option to User ID. Currently the only way to hide it is using CSS to set the display to none, but I cannot target the row for User ID in the Privacy area where members determine what to…

    9 votes

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    4 comments  ·  Members  ·  Admin →
  12. Provide simple site use instructions for members

    We have just joined and created a great website that includes profile management, news blogs, event registration and forums. One of the reason we chose WA was members could interact with all of these features without admin intervention. The WA help seems to be oriented to Admins, not users. I now have to develop user friendly instructions on how to use these features. I could not find user instructions on WA and recommend drafts for end user use of the gadgets.

    9 votes

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    3 comments  ·  Members  ·  Admin →
  13. Hide linked bundle members in public profile page

    Hello,

    We would like to add to the wish list a way to restrict the views of grouped members under the bundled admin's profile page. So in other words, we would like to remove the linked members view under the bundled admin's profile details so that it doesn't show the linked employees.

    Thanks,

    The World Trade Center Denver Team

    8 votes

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    3 comments  ·  Members  ·  Admin →
  14. Archive a bundle

    Currently, archiving a bundle is tedious and not intuitive. You have to archive the bundle member(s) first before the Archive button appears on the Bundle administrator's record.

    This is not easy to figure out. My Membership Chair just reported that she couldn't archive the membership.

    I suggest that you always display the Archive button for the Bundle administrator. If it's clicked, say "You are archiving a Bundle administrator, so all the bundle members will be archived too. Proceed?" Clicking "Yes" will archive the entire bundle.

    7 votes

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    1 comment  ·  Members  ·  Admin →
  15. Custom fields for group members

    It would be useful to be able to create custom database fields that apply only to members of a particular group. When someone is assigned or joins a group, they or the admin can fill in the group fields.

    Example: Create a group called "Mentors". Have a custom field for members of the Mentors group called "Areas of Mentoring Expertise". On the directory of Mentors, members can search for Mentors by this field.

    Secondary request: Be able to create a directory based on a group or groups, not just on membership level. I was able to do this by creating…

    7 votes

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    2 comments  ·  Members  ·  Admin →
  16. Application Initiation Email Sent Optionally on Manual Application Entry

    We enter new member applications by hand from a paper application with payment attached, and immediately give the member an account with "Pending - New" status until the Board approves them.

    Currently the application initiation email is only sent out when an application is completed online.

    We would like the option to send out an application initiation email when we manually add the member.

    I believe the "Send notification" option in events already works this way.

    5 votes

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    3 comments  ·  Members  ·  Admin →
    Resolved  ·  Team Membership responded

    Released in version 5.12: help.wildapricot.com/display/DOC/Release+5.12

    An option is now available when adding a new member or assigning membership to a contact to send the application initiation email to the member.

    Astra crew @ Wild Apricot

  17. Login to mobile app using social networks like Facebook

    Add ability to login into mobile app using social networks logins like Facebook or Google. Wild Apricot desktop version has social login function, but mobile app does not.

    It's much easier to login into a mobile app using Facebook or Google - no need to enter password. It is quite a standard these days in mobile apps.

    4 votes

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    1 comment  ·  Members  ·  Admin →
  18. Allow Renewal Date to be set based on the current Renewal Date, i.e., 1 year/1 term later

    The system is currently set up to allow for the renewal date to be set based on the Join Date or Specific Date, but, oddly, neither of those options allows the renewal of, say, a 1-year membership, to be 1 year from the existing renewal date unless a member happens to renew on the actual renewal date. Most membership/subscription systems don't work like this. If someone renews a membership that expires on, say, 16 October 2023, and does so, say, on 1 October 2023, responding to a renewal notice, the expectation is that the new renewal date will be 16…

    3 votes

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    Resolved  ·  4 comments  ·  Members  ·  Admin →
  19. Prevent Accidental Large-Scale Archiving

    Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.

    3 votes

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    1 comment  ·  Members  ·  Admin →
  20. Renewing archived bundle membership

    The current behaviour for renewal for a bundle membership which has lapsed and been archived means that the bundle admin is renewed correctly, but the bundle members are not.

    Instead of being renewed the bundle members show up as lapsed, even though they should be taking membership data from the bundle and the bundle has been renewed. To fix them I've had to remove and then re-add the member to the bundle.

    Bug or by design? Either way doesn't seem to make sense if the bundle admin has renewed.

    2 votes

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    3 comments  ·  Members  ·  Admin →
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