414 results found

1. Provide a dedicated Tender for Square payments

   Provide a dedicated tender for Square payments: “Online payment (Square)”. (I have to go through all the square payment transactions and manually change the tender just so that I can use the “tender” value to limit a display or export to only Square transactions.)

   2 votes

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   0 comments  ·  Online payments  ·  Delete…  ·  Admin →
   Resolved  ·  Team Mobile responded

   Starting the 3.2 version of the admin app, all payments via Square POS get a special tender automatically.

2. Ability for the admin to set/ change “not attending” invitees event status.

   Please add the ability for the admin to set/change the attendees event status to "not attending".

   23 votes

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   6 comments  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  Team Events responded

   Released in version 6.0
   See more details: https://gethelp.wildapricot.com/en/articles/1583-version-60-release#responses

3. Dashboard with graphics for total members per group

   We have to report out via graphs to show membership levels to our executives. The system has no dashboard to show graphics of levels of membership.

   IE: 52 members with a bar graph for Veterans Group. 25 members are in Wichita, 22 members are in Miami.

   Need a Graph to show who is where and total levels of membership. You might have one group that is scattered across the world. We cannot see that in this system yet.

   Simple bar graphs or digital dashboard.

   7 votes

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   0 comments  ·  Gadgets  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

   Addressed by Membership Trends report.

4. FieldValues array with proper keys

   When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

   Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

   // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

   foreach($contactResult[FieldValues] as $x => $x_value) {
   

   // iterate the FieldValues array
   // echo "Key=" . $x . ", Value=" . $x_value[SystemCode];

   // MemberSince system code is membership initial dade, RenewalDue is membership expiration date
   if ($x_value[SystemCode]=='MemberSince'){
       $membershipSince = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
   
   } elseif ($x_value[SystemCode]=='RenewalDue') {
       $membershipExpiry = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
               }
   } 
   

   Accessing FieldValues[SystemCode][Value] would be much nicer so FieldValues['MemberSince'][Value] would be much more preferred.

   When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

   Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

   // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

   foreach($contactResult[FieldValues] as $x => $x_value) {
   

   // iterate the FieldValues array
   // echo "Key=" . $x .… more

   2 votes

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   1 comment  ·  API  ·  Delete…  ·  Admin →
   Resolved  ·  Dmitry Smirnov responded

   API is already used by hundreds of organizations, so we can’t just change data structures in existing API. Please use solution suggested by Alex Sirota.

5. Prevent Accidental Large-Scale Archiving

   Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.

   3 votes

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   1 comment  ·  Members  ·  Delete…  ·  Admin →
   Resolved  ·  Team Membership responded

   Resolved in version 5.11.2: https://help.wildapricot.com/display/DOC/Update+5.11.2

   To prevent accidental archiving the ‘Archive contacts’ button has been removed.
   You can still archive contacts one at a time from their contact records, and archive multiple contacts by importing a properly formatted spreadsheet.

   Astra crew @ Wild Apricot

6. saving emails

   i often get kicked out while doing an email and even though it says auto saved, it did not. Would love to have a button to save as we go along and not rely on auto save for emails

   3 votes

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   0 comments  ·  Emails  ·  Delete…  ·  Admin →
   Resolved  ·  Team Husky responded

   Done long ago. There is now a ‘save’ link in a top left corner of the email wizard.

7. Clone events from the mobile app

   Make a possibility to copy existing events from the app.

   1 vote

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   1 comment  ·  Mobile  ·  Delete…  ·  Admin →
   Resolved  ·  Team Mobile responded

   We’ve released this feature in the 2.2 release:
   help.wildapricot.com/display/DOC/Mobile+2.2

8. Remain within current contact financials upon deleting an invoice or payment. Is this a bug?

   Is this a bug?

   For various reasons, there are times which arise when an invoice or payment needs to be deleted. It frustrates us that each time we delete an invoice or payment within a particular contact's financial transactions, we are consistently redirected out to the global financial page for invoices or payments, respectively.

   If we are editing financials at the contact level, we should be returned to that contact's financials alone. More often than not, there are still other tasks to perform within the contact. It takes a lot of unnecessary extra steps to get back to where we need to be when we are redirected away.

   I will admit that once in a blue moon, it actually does stay within the current contact's financial info (but very rarely). This makes me wonder if this issue is simply a bug, and the expected behavior is actually to stay within the current contact.

   Thank you for your time and consideration.

   Is this a bug?

   For various reasons, there are times which arise when an invoice or payment needs to be deleted. It frustrates us that each time we delete an invoice or payment within a particular contact's financial transactions, we are consistently redirected out to the global financial page for invoices or payments, respectively.

   If we are editing financials at the contact level, we should be returned to that contact's financials alone. More often than not, there are still other tasks to perform within the contact. It takes a lot of unnecessary extra steps to get back to where we… more

   4 votes

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   1 comment  ·  Finances  ·  Delete…  ·  Admin →
   Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   Released in 5.12.2 on 12 Oct 2017
   Release notes: https://gethelp.wildapricot.com/en/articles/1498-version-5122-release

9. Show the actual color next to "automatic" color and styles

   Color and styles : rather thank just showing "automatic", actually show the color was well. it would make locating the background or text color in the web pages much easier to edit.

   12 votes

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   0 comments  ·  Website / Content  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

   Available now in Quick customization panel for Colors and Styles functionality for all themes (not deprecated, older themes).

10. Manage admin rights

    If you need to manage admin rights from the app feel free to vote for this idea.
    Any comments are appreciated also.

    4 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    We’ve released this feature in the 2.2 release:
    https://help.wildapricot.com/display/DOC/Mobile+2.2

11. Mobile apps using square to pay online for registrations. Need tutorial and where to begin!

    Make the service and ability to pay on line via square using a computer too more obvious on the site. I am new to this, need it, and don't even know where to begin. Need a tutorial explaining it. We want to drop PayPal and move to having payments handled by a bank, not PayPal.

    3 votes

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    4 comments  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    We made help page about Square’s integration more detailed:
    https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+Square

    We added FAQ about Square also:
    https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+Square#AcceptingmobilepaymentsusingSquare-Frequentlyaskedquestions

    Please, check it and tell us what would you like to add.

12. allows from emails from our domain

    add email addresses tied to our domain

    3 votes

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    0 comments  ·  Emails  ·  Delete…  ·  Admin →
    Resolved  ·  Dmitry Smirnov responded

    It is totally possible. In order to use your custom domain as a source of emails, please configure a custom domain in website settings and add SPF record in your DNS settings.

    See these links for details:
    Set custom domain
    https://gethelp.wildapricot.com/en/articles/545

    Add SPF record
    https://gethelp.wildapricot.com/en/articles/65#modifying

13. Registration Enabled button on development page

    The "Registration is Disabled" wording continues to confound me as I create a registration form. After creating the registration form the registration enabled button should appear on the form itself. I have spent too much time looking for the Registration Enabled button and it is not where it intrinsically should be.

    5 votes

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    Resolved  ·  0 comments  ·  Events  ·  Delete…  ·  Admin →

14. Waitlist enable / disable status is not clear for registration types

    Wait list granularity is great.
    However, it would be nice if the user interface made things clear. Because right now, they're not. UI tweaks can solve a world of headaches.
    See this video for more explanation:
    https://youtu.be/X8Kfan3me74

    1 vote

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    1 comment  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  Team Events responded

    Released in version 5.15 – https://help.wildapricot.com/display/DOC/Release+5.15

    Events team @ Wild Apricot

15. In app notifications on new pending members, reaching event registration limits etc.

    This topic is about adding notifications into mobile app for admins. If you need it, please add your vote and briefly describe your use case. This will help us to better understand your needs and prioritize our development plans.

    70 votes

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    2 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Dmitry Smirnov responded

    We implemented notifications for new pending members, reaching event registration limits.

    Please let us know if you need some other notifications.

16. Emailing from mobile app.

    Add emailing functionality into mobile app. There are several separate features behind this request:
    * Send email from existing draft;
    * Compose new email;
    * Send an event announcements;
    * Preview email tracking statistics.

    89 votes

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    7 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    In version 3.0 you can:

    • Send email from existing draft
    • View and manage scheduled emails
    • View sent emails and check delivery status
    • Send email to event attendees (from event screen).

    Check App Store and Google Play for version update.

    If you would like to see any follow ups and improvements in emailing area, please create separate topic.

17. Integration with "PayPal Here" (accept credit card payments on the go).

    Integrate mobile app for administrators with PayPal Here in order to accept credit card payments.

    Please vote to this suggestion if you prefer using PayPal Here instead of Square Register.

    114 votes

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    9 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    This feature was released in 1.8 version (iOS only):
    https://help.wildapricot.com/display/DOC/Mobile+1.8

    Unfortunately we can’t do this integration for Android due to lack of PayPal integration documentation.
    If you’d like to get updates on this feel free to vote for this topic:
    https://forums.wildapricot.com/forums/308932/suggestions/19435474

    ---

    Clarification:

    PayPal Here integration does not break any existing tools or workflows, so your members can continue using online payments as they are used to. PayPal Here gives you a tool to accept payments from mobile app. For example you can accept credit card if somebody came to offline event with unpaid registration.
    For more information please see our help site at: https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+PayPal+Here

18. Prioritize Test Emails Ahead of "Final" Email Blasts

    From time to time, there are delays in receiving emails sent through Wild Apricot. In a perfect world, this would not happen but it is understandable as there will be times of high volume.

    If, however, test emails were prioritized higher than "final" email blasts, we could review emails and get them sent and move on to another task knowing that this task was complete (even though members may be waiting to receive it).

    As it is, the administrator must wait as long (it seems) as an email blast for each test to come through before making additional edits or sending on to their membership.

    The result is at best, inefficiency of work and a further delay in members receiving the information and at worst, forgetting to go back and send the email to the membership.

    From time to time, there are delays in receiving emails sent through Wild Apricot. In a perfect world, this would not happen but it is understandable as there will be times of high volume.

    If, however, test emails were prioritized higher than "final" email blasts, we could review emails and get them sent and move on to another task knowing that this task was complete (even though members may be waiting to receive it).

    As it is, the administrator must wait as long (it seems) as an email blast for each test to come through before making additional edits or… more

    8 votes

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    0 comments  ·  Emails  ·  Delete…  ·  Admin →
    Resolved  ·  Team Husky responded

    This issue was fixed a few months ago. Have you noticed any delays in sending test email during last couple of months?

19. Add a linkable button gadget

    A linkable button as a gadget would be very helpful. It is difficult figuring out the html code to embed if you are not already fluent in code. I would honestly put buttons all over my site.

    1 vote

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    0 comments  ·  Gadgets  ·  Delete…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    This is totally possible now – check out https://help.wildapricot.com/display/DOC/Inserting+links
    Link have styles, some of them are button ones.

20. account billing history

    Allow WA account administrators to access their payment/billing history online without having to submit a helpdesk request.

    • 

    16 votes

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    5 comments  ·  Account administration  ·  Delete…  ·  Admin →
    Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

    Billing history is retained in new WildApricot billing system. You will be able to access all payments history as soon as payment is made via new billing. For previous payments, you can still reach our billing support team at billing@wildapricot.com