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420 results found

  1. Fix the Waitlist Function: The Waitlist does not allow for multiple email registration for same contact

    Fix the Waitlist Function:
    The Waitlist does not allow for same email registration for several registrants, EVEN if Multiple registrations are ENABLED for same contact.
    This is not logical...If I allow multiple registrations per contact, it should allow multiple registrations per contact email on the waitlist too. Otherwise how can a contact save places for everyone they want to sign up for the event? For example when a parent needs to sign up 3 kids to an event...

    5 votes

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    2 comments  ·  Events  ·  Admin →
  2. Simplify Setup of Non-Registration Events

    Calendar Events

    Can we please have a way to add items to the calendar view that ARE NOT a full event in the database? We have general board meetings and other gathers or other group meetings that we want to show on our calendar but don't want to have to set up a full registration event.

    39 votes

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    3 comments  ·  Events  ·  Admin →
  3. Support MuseScore (.mscz) file

    We are a choir and wish to upload MuseScore (.mscz) files to our website so that we can share these with other members. Please can this file type be supported, please.

    2 votes

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  4. Help

    Help boxes on each screen with instructions

    5 votes

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  5. Waiting List - Internal Notes

    It would be helpful to be able to add notes to each waiting list person like we can on registrations. Also a filter option and check-in button would be nice.

    1 vote

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    1 comment  ·  Events  ·  Admin →
  6. 1 vote

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    0 comments  ·  Finances  ·  Admin →
  7. 34 votes

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    1 comment  ·  Mobile  ·  Admin →
  8. When new members join, would like the e-mail notice sent to all system administrators and not just the overall system administrator.

    We have 3 people listed as administrators, one of which is our membership director. Because I am the "primary" administrator, I get notified when a person applies for membership. The other administrators do not get notified. If all of us received the notice, it would eliminate an extra step for me to check for applicants and notify our membership director.

    Another way to handle this would be to be able to specify who should receive notice of new applications. I have been unable to find such a feature.

    1 vote

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  9. Allow multiple choice options to not be sorted A-Z or Z-A but fixed in the order I enter them.

    We have fields in our database that offer selections of day of week (Sun, Mon, Tue, Wed, Thu, Fri, Sat). Currently WA will always sort these in either A-Z or Z-A order according to the field definition. But we would like the option to force the order to always remain in the entered order.

    1 vote

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  10. Random order for Slide Show Pictures

    Currently you can have a folder of pictures and display them in a slide show. The slide show is dictated by the picture file name (alpha numerical).
    It would be great to have the Slide Show start on a random picture from the folder and thereafter, rather than always starting on the first picture. Or alternatively, having to delete, rename or order slide show pictures.

    This will offer members and visitors a fresh view whenever they visit the site.

    22 votes

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    8 comments  ·  Widgets  ·  Admin →
    Resolved  ·  Team CMS responded

    We are happy to announce that this feature released and now live. Check it out. If you will have any suggestions and updates, please leave them on our forum in new topics.

    Best regards,

    Content management and customization team

  11. Can a member change their email address?

    I just sent out membership renewal notices through Wild Apricot and one of members tried to update their email address and the system would not let them. Are only admins allowed to do that? How do I instruct my membership on this going forward?

    1 vote

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    0 comments  ·  Members  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    A member can easily change their password via member profile page. Their they can click on Edit and change whatever member profile fields they want to change, including email. The only restriction is that you cannot use email that is already used in database by some other contact.

    (next time please contact our support with these kind of questions, this is not wishlist type question)

  12. Let me know who doesn't open our newsletter?

    We regularly send out newsletters to all our contacts. Our open rate varies between 50 and 65%. I would love to ba able to contact people who do NOT open the newsletters to see if they want to remain on our contact list.

    8 votes

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    0 comments  ·  Emails  ·  Admin →
    Resolved  ·  Frank responded

    This is possible, but admittedly not the easiest option to find.
    Here’s how it works:

    1) Click on the email in the email log and click on the delivered tab
    2) On that tab there is a filter dropdown, select the first option “not opened/clicked”
    3) Click on “Send again to selected” button at the top of the screen

  13. Make the Origin field in Invoices universally available to forms for Financial reports

    I strongly recommend making the Origin field in Invoices universally available to all forms. Even if it isn't used in many of the forms it could be hidden so that it can be an option to select for reports.
    This became important when we were trying to view Payments by Event income and membership income and wanted the Invoice Origin to be included. It would save us hours of work.
    Thanks for considering!

    10 votes

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    1 comment  ·  Finances  ·  Admin →
  14. Erase membership status for members not approved

    I often have someone sign up to be a member that doesn't live in the neighborhood. I reimburse their money but am left as seeing them as a "pending member' with a balance. The person was never a member. How can I remove that status and just leave the person as a contact? Is the only way to do this to "suspend" the member who was never a member?

    1 vote

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    0 comments  ·  Members  ·  Admin →
  15. let bundle admins add existing contacts to their bundle

    We have a problem with bundle admins creating duplicate contacts because there isn't a way for them to add an existing contact to their bundle or even know the duplicate exists. Then we have to fix the mistake on the back end.

    9 votes

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    2 comments  ·  Contacts  ·  Admin →
  16. Reregister after cancellation

    Participants who have previously registered for an event and have had the event cancelled cannot reregister for the same event. Please fix that function.

    9 votes

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    2 comments  ·  Events  ·  Admin →
    Resolved  ·  Team Events responded

    We checked this and found out that it works properly.
    If member has canceled registration, he can later register again for this event.

    Events crew

  17. Make admin mode stateless e.g. access by direct URL, allow to have several tabs or windows be open simultaneously

    For example: For admins, provide a link from each site page to the edit screen for that page. And allow me to bookmark that URL, or share it with other admins.

    Likewise, each of the menu items for Admin mode -- i.e., each of the items under Dashboard, Contacts, etc. -- should be reachable via a URL that I can bookmark or share with other admins.

    Ideally, every search could be represented with URLs too.

    Such changes would make it easier to tolerate the slowness of Admin mode, because I could have multiple browser tabs open -- for Admin and…

    16 votes

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    10 comments  ·  Usability  ·  Admin →
  18. Adding widgets

    Add certain widgets in the emails

    3 votes

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    0 comments  ·  Emails  ·  Admin →
  19. Mobile Responsive Website

    • be responsive designed
    2 votes

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    Resolved  ·  4 comments  ·  Mobile  ·  Admin →
  20. reduce number of emails when renewing online

    When our members renew online, the default is to send them 4 separate emails.

    • one email saying your member renewal has been initiated but not paid yet
    • one email showing the invoice
    • one email showing the payment receipt
    • one email confirming that renewal was completed successfully

    People get so many emails already, and this seems like an unnecessary number for what could be a simple transaction. Is there to combine some of these emails? Maybe the first two could be combined into one, and then the second two could be combined into one, so that they only receive two emails…

    31 votes

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