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  1. Cancel by Attendee is Confusing

    We host many small group no-fee events and need attendees to be able to cancel themselves but the process of cancelling causes confusion. When they go to My Event Registrations they see a list of events. To see the Cancel button then need to click on an event but not on the event title. Many of them click on the event title and see the event listing. Also having the contact Admin to make changes banner means they do not realise they can cancel themselves. Please can you find a way to make this process easier and less prone to…

    3 votes

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  2. Enable Registration through entire event, do not disable until END of event.

    With the pandemic we have moved all of our events to Virtual and each event requires a Zoom link, which is provided upon registration. This works very well until the event has started. The issue for us is that registration is automatically disabled by Wild Apricot at the start of each event. That means that someone who would like to register during the event/after the start time is not able to receive the Zoom link through the normal registration confirmation. I am asking you to consider disabling registration at the END of the scheduled event instead of at the beginning.…

    2 votes

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  3. Waitlist a customer if they haven't paid

    Please set it up so the customer who signs up for an event but doesn't pay, automatically goes on the waitlist until they have made payment.

    3 votes

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  4. Link sold out events to stopping event announcements

    When an event has a limit on the number that may attend, why can't WA automatically stop sending event announcements for the event? There are times when there is a run on an event and it sells out sooner than expected. When that happens, I have to go in and cancel the prescheduled announcements for the event. When I forget or don't realize the event is sold out and another announcement is issued to our membership, I receive flak because the event is sold out. Can't there be some link between sold out events and stopping announcements?
    Thanks,
    Elaine Douts

    4 votes

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  5. allow automatic emails for recurring events

    Add the ability to automatically send an email announcement for recurring events. Makes life SO MUCH easier to remind members to attend a recurring (every other week) member meeting without having to manually create an email to do it. Currently done on non-recurring events and as you store all the recurring dates and allow scheduling of emails now in terms of days before event it should be a relatively easy task to add this functionality. We do not always require registrations for these events either as most via ZOOM so please no restrictions in this regard requiring registrations for this…

    4 votes

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  6. Selecting roommates during registration

    We do multiple Ski Tours each year. Each registrant registers and selects the room type and roommate configuration. ie: Double, triple etc up to seven roommates( three bedroom units).
    1) During our registrations for events, we request whom the registrant would like to share a hotel room with. This in turn allows us to match up persons with the rooms and discover how many rooms are actually required for our trips/tours.
    Is there a way to have a lookup table inserted or access to the membership list at that time so they could just select their roommate/s from the list.…

    1 vote

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  7. Edit Mode for tabs in EVENTS

    Editing on the Registration types & settings AND Emails tabs in events is confusing. I click on EDIT (because I'm trained to do that to edit other tabs) but that doesn't allow me to edit in those tabs. An error message would be nice. Had to contact support.

    3 votes

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  8. There needs to be a way I can get stats from my website on the number of events each member has attended per year

    there is currently no easy way I can get stats from my WA website on the number of events each member has attended per year. I would like to be able to get a report with easy access to this info.

    3 votes

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  9. list registration type when reviewing people registered for an event from the public side

    Hello, we had an event that we had two separate types of registrants. In this example we had Contestants and Judges....as an admin I had to run a report to identify the different registrations and send the report to the people running the event.

    It would be great to not have to run the report and be able to see the different types from viewing the registrations on the public site.

    3 votes

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  10. Change registrant visibility when moving from waitlist to registrants

    Waitlist: When an event is full and a member puts themselves on the waiting list, the flag for 'Share registration: Show registration on event registrants list' defaults to NO. So when the person on the waitlist is moved to the registrants list, the person still shows up as 'anonymous user'. Please change this flag so that when someone is added to the waitlist, it clicks yes to 'Show registration on event registants list'.

    8 votes

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  11. 2 votes

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  12. Better Visibility for Registration Limits by Registration Type

    If there is an overall limit on registration, the available count appears on the event listing page.

    But if registration is limited in each registration type, that is mostly invisible to registrants and the process becomes confusing.

    o The number of open spaces in each registration type is not shown on the event page. It's only seen after the person starts to register.
    o The event page doesn't show that a type is sold out.
    o Sold out types don't show during registration, unless the person notices that it's not in the list.
    o If only one type is still…

    3 votes

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  13. Waiver review within app

    Within the member app for event registration, the custom 'rules and terms' field doesn't allow members to click on/read the document (such as a waiver) before accepting terms. If members want to read the rules and terms, they are required to go to a web browser and login. The app should allow for a way that registrants can review the terms without having to go to leave the app.

    2 votes

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  14. Wild Apricot Deleting payment record when cancelling paid event registration

    I noticed if I cancel a registration for a attendee and they have actually paid money that needs to be refunded, your system automatically deletes the payment record instead of leaving it there to be refunded in Wild Apricot. this is a major problem, that a transaction record is removed from the system. I do see that the existance of that payment record is in the auto trail, but having your software automatically delete that record is a major accounting flaw you should look into. You should simply level the payment record and allow the actual refund to be documented.…

    4 votes

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  15. It would be great to have the ability to limit registration for an event to particular categories of member.

    It would be great to have the ability to limit registration for an event to particular categories of member. This is NOT the registration type, but a separate screen based on member profile.

    4 votes

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  16. Multi-Type Registration

    I'm finding registrations a tad difficult when I need to offer different prices for child vs adult ticket prices while still being able to take a guest count. We have been creating the child ticket prices under custom fields, but it doesn't count towards the total guest count and I am having to go back and check we don't go over our limits.

    3 votes

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  17. Admin only event registration fields

    I'd like to be able to add registration fields to events that are only accessible by Admins. For example, my event has different registration types for different age groups. Each group will have a unique URL for the online meeting. I don't want to publish that URL during the registration process, but I do want to email the right link to the registrants in a reminder.

    4 votes

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  18. 1 vote

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  19. Flexibility for Reoccurring Events

    Flexible options for reoccurring events and organization schedule for the calendar.

    Recurring events could be weekly, bi-weekly, monthly, annually. The flexibility to have the event posted reoccurring based on options similar to Google Calendar would be a great benefit.

    3 votes

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  20. Improve useability

    Registration for Events. I get countless emails saying 'how do I register'. The answer is click on 'Register' BUT this 'button' is lower case, has low visibility compared with the texts above it, see attached screen shot. Simple remedy: make Register BOLD and put a box round so it looks like an actual button.

    2 votes

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