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  1. Cancellation emails need to send automatically

    The email settings under "Event Registration Canceled" says "Sent when registration is canceled by the registrant, by an admin, or automatically" but the email does not send to the registrant when their registration is cancelled by the admin. I find this misleading as it looks like an email should be sent as soon as it is cancelled regardless, not by having the admin need to click send a notification. Also there is no prompt indicating that the admin needs to do so when cancelling.

    18 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. Option to Settle refund/Credit to Donation

    If we have to cancel an event due to unforeseen circumstances.... It would be ideal to have an option in the system to "Cancel all" rather then manually clicking on each one and sending the email to each one. ALSO I would LOVE to have an option to settle the refund/credit on account to a donation if our members/contacts wished to still support us.

    19 votes
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    3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show who created event, who last edited it, and when.

    In an organization with a lot of admins, it is helpful for admins to be able to see who posted and who changed an event listing. Please record this automatically and show it on the Event details view.

    For extra credit, provide a checkbox so the admin editing the event can make theirself the event organizer without having to go to the Emails view.

    12 votes
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    9 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  4. minimum Limit required for an event

    can we set a minimum registration required? we want to have at least 6 (or 20) or any number to run this event, and we will cancel otherwise.

    5 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Waiver review within app

    Within the member app for event registration, the custom 'rules and terms' field doesn't allow members to click on/read the document (such as a waiver) before accepting terms. If members want to read the rules and terms, they are required to go to a web browser and login. The app should allow for a way that registrants can review the terms without having to go to leave the app.

    1 vote
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  6. Wild Apricot Deleting payment record when cancelling paid event registration

    I noticed if I cancel a registration for a attendee and they have actually paid money that needs to be refunded, your system automatically deletes the payment record instead of leaving it there to be refunded in Wild Apricot. this is a major problem, that a transaction record is removed from the system. I do see that the existance of that payment record is in the auto trail, but having your software automatically delete that record is a major accounting flaw you should look into. You should simply level the payment record and allow the actual refund to be documented.…

    3 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. Change registrant visibility when moving from waitlist to registrants

    Waitlist: When an event is full and a member puts themselves on the waiting list, the flag for 'Share registration: Show registration on event registrants list' defaults to NO. So when the person on the waitlist is moved to the registrants list, the person still shows up as 'anonymous user'. Please change this flag so that when someone is added to the waitlist, it clicks yes to 'Show registration on event registants list'.

    4 votes
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. Exportable Event Registration List with QR Code

    It would be great to be able to export event registrants with their corresponding check in QR Code so it can be printed onto a name tag label. That way we don't have to rely on attendees bringing in the email or having it on their phone, we can just scan the name tag upon their arrival then then give it to them. Can that be a feature in the future?

    2 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multi-Type Registration

    I'm finding registrations a tad difficult when I need to offer different prices for child vs adult ticket prices while still being able to take a guest count. We have been creating the child ticket prices under custom fields, but it doesn't count towards the total guest count and I am having to go back and check we don't go over our limits.

    2 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  10. Better Visibility for Registration Limits by Registration Type

    If there is an overall limit on registration, the available count appears on the event listing page.

    But if registration is limited in each registration type, that is mostly invisible to registrants and the process becomes confusing.

    o The number of open spaces in each registration type is not shown on the event page. It's only seen after the person starts to register.
    o The event page doesn't show that a type is sold out.
    o Sold out types don't show during registration, unless the person notices that it's not in the list.
    o If only one type is still…

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. Event Discounts

    We offer discounts and comps to sponsors and partners by giving them a code they can use at checkout and I was disappointed to learn Wild Apricot does not offer this basic feature. We use it for promotions too. For example, we might send an email to past attendees giving them a code for 10% off the appropriate rate (member or non-member). The only way to do it in Wild Apricot would be to create a registration type for each promo (showcasing it to everyone) or adjust each invoice manually which would be hundreds. Similar platforms such as Eventbrite and…

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve useability

    Registration for Events. I get countless emails saying 'how do I register'. The answer is click on 'Register' BUT this 'button' is lower case, has low visibility compared with the texts above it, see attached screen shot. Simple remedy: make Register BOLD and put a box round so it looks like an actual button.

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. "Other" option with chance to fill in what "Other" means

    I would love "Other:_" option for registration of events or even within the membership area. I like to ask the question of "Where did you learn about this opportunity?" to improve our marketing. Rather than only listing: website, social media, presenter, etc. I love having "Other:" and a chance for that person to explain what "Other" means to them. Perhaps it could be an add-on for the multiple choice?

    2 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  15. Show {Event Extra_Info} on app and web for logged in members that have registered for the event.

    The {Event Extra_Info} field is shown on confirmation emails. This field can be used to contain useful/important information to attend the event that is not shown to the public (door codes, ZOOM links etc..). The information in this field should be shown on the the web and on the app for logged in members that have registered for the event, it is currently not. This makes it difficult for members to access the information they need in order to attend an event.

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  16. Event registrant counts and export details

    Please please please - make the following updates/corrections with regards to events:
    1) on the Registrants and Invitees tab - in your record count - change that to registrations and only include active registrants. Right now it includes cancelled registrations. While that may reflect the record count it is very misleading to those of us leading events when we're looking for a quick count
    2) when exporting the registrants list, DO NOT include the cancelled registrations. That's a real pain point - especially if you have a large registration list.

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tags improvement

    Event tags are too easily added by anyone setting up an event (BBQ, cookout, kitchen,etc) Having them pre-setup in preferences, so that event creators (select not add) from a system list would correct this. We currently have over 50 tags and cannot delete them without going back thru previous events and removing errant superfluous tags.

    21 votes
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    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  18. Badge Print option with ability design layout AND logo

    PLEASE add a name badge print option from this software.
    CVent had functionality that let the user pick a font and create a layout that would include a logo.

    9 votes
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mutually exclusive events for events on different days

    Let's say one group meets on Tuesdays; the other group meets on Fridays. Can I make it so that if a person registers for the group on one of the days they can't then register for the group that meets on the other day.

    1 vote
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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  20. Membership Fields: Include in Event Registrant Export

    MEMBERSHIP FIELDS:

    I need membership fields to be included as an option to export with the "Export Registrants" Option when exporting event attendees. These fields are important to some of our events, and I cannot make them common fields because they don't apply to all membership applicant types.

    10 votes
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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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