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  1. Real read-only access, prevent contact list downloading

    Currently read-only admin settings have a HUGE exception: they permit downloading of the entire contact list.

    I've contributed to the conversation about Custom Admin Permissions which is a much broader conversation: https://forums.wildapricot.com/forums/308932-wishlist/suggestions/12479814-custom-administrator-permissions-to-define-new-a?page=2&per_page=20 This would be great.

    In the meantime, I still can't give read-only access to volunteers because of the download issue. Why is this part of the read-only profile? Can this one setting be changed?

    9 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Custom Administrator Permissions - to define new admin roles and access permissions depending on an organization needs

    Currently there are set administrator "roles." If an organization's administrators don't fall neatly into these roles, then they end up with either too many or not enough permissions. It would be nice to be able to customize administrator roles, and determine whether that type of admin has full access, read-only access, or no access to all of the items described in the tables on the Site Administrators help page. I.e. A page to create/edit a role with radio selection to determine access for that role for each feature of the site. This would be immensely helpful for reducing clutter for…

    185 votes
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    70 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. account billing history

    Allow WA account administrators to access their payment/billing history online without having to submit a helpdesk request.

    11 votes
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    3 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Admin with Read-only access to membership data only

    From clients survey "Allow us to grant read-only access to only the membership data. This would allow certain chairpersons search for current members without being able to edit/change it, and without being able to see anything else, like financials, donations, etc."

    25 votes
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    6 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add a plan level between Community $70 and Professional $130

    We have been on the Community Plan and find ourselves outgrowing it. While it is a good problem to have, the jump between Community (500 contacts) and Professional (2000) is huge!

    I would like to ask that you consider adding something in between. Maybe 750 or even 1000. Since all other features are the same, this is a big price increase to just have more members/contacts.

    63 votes
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    25 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  6. Notify website administrators by email when the Wild Apricot website is down or experiencing extremely slow processeing.

    Create an automatic email notification to client administrators when the Wild Apricot website is down or experiencing extremely slow processeing. It should include the reason it is down.

    19 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
    Frank responded

    This is an interesting idea. We’d love to hear more comments and suggestions. Also if other notifications are preferred (e.g. twitter, facebook, sms, etc)

  7. WA pricing different for contacts vs members

    Growing our membership is very difficult. I would like to import a larger list of contacts so they can get reminders about events, open house, and even newsletter all in the hopes of enticing them to spend money by going to events or even joining as paid members. However, the cost of bringing these people into WA as contacts makes it prohibitive and is much less expensive using mail chimp, constant contact etc. How about if pricing for WA is based on a combination of a lower pricing for non member contacts plus a higher price for actual members and/or…

    32 votes
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    15 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Accept American Express for payments for WildApricot

    Our non-profit uses an Amex card for all expenses. I see that we can only use MasterCard and Visa for our monthly/annual payments to WildApricot. Can you please accept Amex? Thank you.

    6 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  9. Backup and Restore

    Ability to restore records, posts and pages to some previous version.

    Ability to role back unintentional changes is imperative.

    6 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Statements

    Please consider adding an option to send a statement as an attachment to an email within the customer's profile WITHOUT having to print. Also the ability to pay from the statement.

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  11. MORE CONTACTS

    MORE CONTACTS. We have had the Community Plan for several years and 500 contacts are NOT enough as we live off of email for membership and donations. The Professional plan with 2,000 contacts would be much better, however, $160/month is out of our budget. How about increasing the number of contacts for all plans - say about 500 more contacts for each of the lower paid plans.

    22 votes
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    5 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Allow groups to be individually selected for admin or open

    Would like to see individual groups as admin only or individual can change. Currently can only select for admin on all groups or none.

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Establish tighter security for Administrators

    Contacts/members with full administrative authority in particular, and to an extent perhaps, others with lesser administrative authority should have a wall erected between being just a normal member and acting as an administrator.

    When I login as a member, I don't want to be in administrative mode. This mixes roles, and these roles must kept separate. When I want to go into administrator mode, WA must require me to explicitly request that role/mode (eg, a separate password, or some other mechanism).

    I've also noticed that WA does not automatically logoff users after a period of time. In particular, for those…

    5 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Link between membership level and invoice

    I would like to see updates to membership levels linked to invoice updates. We made errors in intial input of membership levels for several members and when membership level was updated it did not automatically update the invoice.

    5 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Domain address

    I would like to easily Add my Domain address

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add a user access level for Contacts

    Currently for a number of gadgets, such as the directory gadget, privacy levels for information display and access are set to either admins, members, or anybody. However anybody is actually two distinct categories: contacts who have set up system user accounts to access limited parts of the system, say the forums, and members of the public who have not set up any system user accounts. By having a Contact user access level administrators would have one more level of security to filter system use access; this could be used as a measure to build trusted access for non-members (presumably prospective…

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to export backup of the whole account

    Current behavior:
    Wild Apricot automatically backs up all the datain all accounts daily. However, this is intended for emergency serverproblems only and these backups are not accessible to clients.Restoring a specific page or set of records on client request is a timeconsuming operation (which we currently do not charge for).
    Thereare also export operations for all the key data sets (members, donors,event attendees, payments) but these do not cover settings and webpages and have to be run manually one by one.

    Desired behavior:
    Ability for clients to initiate a full backup of their account at any time.

    Notes:
    1)The key…

    94 votes
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    66 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add a plan level between Professional $130 and Network $240

    Add a plan level between Professional $130 and Network $240

    We are close to the limit of 2000 for the Professional Plan but will never get anywhere near the Network limit of 5000 to justify the huge leap in price.

    We would like to see a Plan that sits between Professional and Network at around 3000 - 3500 contacts.

    3 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Expand Help Hours

    I would like to see you expand your live support services to at least weekends if not 24/7.

    3 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  20. A plan between Group $40 and Community $70

    Pricing for more than 250 contacts and 5 admins but less than the next level up. Keep it affordable for smaller non-profits.

    17 votes
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    3 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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