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  1. Accept American Express for payments for WildApricot

    Our non-profit uses an Amex card for all expenses. I see that we can only use MasterCard and Visa for our monthly/annual payments to WildApricot. Can you please accept Amex? Thank you.

    6 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Statements

    Please consider adding an option to send a statement as an attachment to an email within the customer's profile WITHOUT having to print. Also the ability to pay from the statement.

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. MORE CONTACTS

    MORE CONTACTS. We have had the Community Plan for several years and 500 contacts are NOT enough as we live off of email for membership and donations. The Professional plan with 2,000 contacts would be much better, however, $160/month is out of our budget. How about increasing the number of contacts for all plans - say about 500 more contacts for each of the lower paid plans.

    22 votes
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    5 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow groups to be individually selected for admin or open

    Would like to see individual groups as admin only or individual can change. Currently can only select for admin on all groups or none.

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Audit trail for Website activity of Admins

    Have an audit log to track what Admins are deleting or changing on the website. Would be useful with unlimited Admins being allowed on the website. With more admins it would be easier to track what is happening with the website.

    12 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  6. Establish tighter security for Administrators

    Contacts/members with full administrative authority in particular, and to an extent perhaps, others with lesser administrative authority should have a wall erected between being just a normal member and acting as an administrator.

    When I login as a member, I don't want to be in administrative mode. This mixes roles, and these roles must kept separate. When I want to go into administrator mode, WA must require me to explicitly request that role/mode (eg, a separate password, or some other mechanism).

    I've also noticed that WA does not automatically logoff users after a period of time. In particular, for those…

    5 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Link between membership level and invoice

    I would like to see updates to membership levels linked to invoice updates. We made errors in intial input of membership levels for several members and when membership level was updated it did not automatically update the invoice.

    5 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Domain address

    I would like to easily Add my Domain address

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add a user access level for Contacts

    Currently for a number of gadgets, such as the directory gadget, privacy levels for information display and access are set to either admins, members, or anybody. However anybody is actually two distinct categories: contacts who have set up system user accounts to access limited parts of the system, say the forums, and members of the public who have not set up any system user accounts. By having a Contact user access level administrators would have one more level of security to filter system use access; this could be used as a measure to build trusted access for non-members (presumably prospective…

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to export backup of the whole account

    Current behavior:
    Wild Apricot automatically backs up all the datain all accounts daily. However, this is intended for emergency serverproblems only and these backups are not accessible to clients.Restoring a specific page or set of records on client request is a timeconsuming operation (which we currently do not charge for).
    Thereare also export operations for all the key data sets (members, donors,event attendees, payments) but these do not cover settings and webpages and have to be run manually one by one.

    Desired behavior:
    Ability for clients to initiate a full backup of their account at any time.

    Notes:
    1)The key…

    92 votes
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    66 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a plan level between Professional $130 and Network $240

    Add a plan level between Professional $130 and Network $240

    We are close to the limit of 2000 for the Professional Plan but will never get anywhere near the Network limit of 5000 to justify the huge leap in price.

    We would like to see a Plan that sits between Professional and Network at around 3000 - 3500 contacts.

    3 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Expand Help Hours

    I would like to see you expand your live support services to at least weekends if not 24/7.

    3 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. A plan between Group $40 and Community $70

    Pricing for more than 250 contacts and 5 admins but less than the next level up. Keep it affordable for smaller non-profits.

    17 votes
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    3 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  14. After-hours phone support (not just business hours)

    Longer phone support hours. We're a volunteer organization and our people have day jobs. They do their volunteer work on weekends and evenings. Exactly when you're unavailable by phone.

    7 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Force first login to shutdown if a second login is attempted

    Members can't reset password, since the browser they are using saved some data that makes WA think they are still logged in. This is a very difficult problem to explain to many people and Clearing their Cache is not a thing they do often. Since they can be using any of a number of browsers and versions it makes it hard and time consuming to help them.
    Rather than WA reporting an error, I think it would be better to force close anything that is causing this duplicate login problem.
    I'm far from an expert here but this is a…

    3 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change order of when password is sent

    Is there a way to edit the timing of the password email? Our members are receiving their passwords before we approve them. We want that email to go out after they've been approved.

    7 votes
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    3 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  17. System Preferences

    The more I read Wish List ideas the more I am convinced that what WA desperately needs is "System Preferences". The more complexity you build in, the more you lose sight of what makes this software great, It's Simplicity. Surely it makes sense that a lot of the extras we all crave should be part of a System User Preference Pane. There are many examples where this could already be useful. Event management is riddled with options that many do not require or only partly require. Membership management is the same.
    Please Consider

    12 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Upgrade account using a Paypal account instead of a credit card

    Allow payment by Payapl for associations that are not able to have a credit card.

    14 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Deactivate Social Platform Login (Facebook, Google)

    I did not find any option to "deactivate" social media platform login… (I mean in the "authorization system page login" AND the "personal member profile")

    Can someone give me a tip?

    I dont want people to be able to login via social platforms because I see this as a security risk. In panic I removed the buttons with CSS-Code… not a very "clean" method.

    Please advise!

    28 votes
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    21 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →

    Workaround from Beardo:

    To restore the old authorization page look:

    /* SOCIAL LOGIN BUTTONS HIDE */
    .WaGadgetAuthorizationRequired .openAuthFormContainer {
    border-right: none;
    max-width: 0px;
    padding-right: 40px;
    display: none;
    }

    /* PADDING TO SOCIAL LOGIN BUTTONS HIDE */
    .WaGadgetAuthorizationRequired .authFormContainer {
    padding-left: 0;
    }

    To remove the login buttons from the member directory personal profiles (at the bottom):

    /* MEMBER SOCIAL LOGIN BUTTONS HIDE */
    #socialLoginContainer, #idSocialLoginContainer {
    display: none;
    }

    Just copy/paste the above and update your “user.css” file.

  20. Ability to clean up email log, financial transactions etc. - e.g when converting from trial to actual use

    Is there a way to clear out the payment transaction log?

    (like we can clear out the test transactions in the database prior to starting for "real")

    11 votes
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    13 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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