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Dmitry Buterin

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  1. 71 votes

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    30 comments  ·  Wishlist » SEO  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Sorry, it will likely be a while before we address 301 redirects so if this critical for your site, you are better off using a different service.

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    Dmitry Buterin commented  · 

    Hi Judy,

    I am not sure why are you saying that .asp or .htm extensions are a problem. You can use Custmo URLs feature in Wild Apricot and have any page with custom Url like contact.asp or about.htm

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    Dmitry Buterin commented  · 

    I would appreciate comments from everyone if this is an important need for your organization.

  2. 237 votes

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    136 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Hi Ben, I am not clear - have you considered using event coupon codes and found them lacking for your scenario? If so, please email support with more details and we will try to analyze.

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    Dmitry Buterin commented  · 

    Sorry, I do not have good news for you - this has not been scheduled into a particular release so I do not know when this might be implemented.

    2. The only workaround I can think of is to use event coupon codes, see

    http://help.wildapricot.com/display/DOC/Event+coupon+codes

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    Dmitry Buterin commented  · 

    FYI - currently there are no discounts for events but there is a way to create specially priced registration types - 'event coupon codes'. See http://help.wildapricot.com/display/DOC/Event+coupon+codes

    Our thinking for the future is to create universal discount codes which can be restricted to certain areas.

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    Dmitry Buterin commented  · 

    Thank you so much Ian! - this is very helpful in our analysis of this.

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    Dmitry Buterin commented  · 

    This is a great input - very helpful in our thinking about this redesign, thanks!

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    Dmitry Buterin commented  · 

    Ian, being on the roadmap means that we intend to implement it within the next 12 months. In terms of specific functionality - this has not been designed yet. Generally we are thinking of creating a uniform discount feature for memberships and events as now exists for new membership applications.

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    Dmitry Buterin commented  · 

    No problem! Keep your questions and feedback coming and Happy Holidays!

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    Dmitry Buterin commented  · 

    Ian,

    Currently event discounts and membership discounts are implemented in very different ways and thus have different features. I am currently thinking that the best long-term solution is to combine them. This is not a small change so it will be a while.

    I would appreciate input from others on this.

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    Dmitry Buterin commented  · 

    James,

    I agree that membership discount coupons is a better way to deal with discounts than what we currently have in events.

    To change this, we would need to do quite a bit of development so I am really interested in feedback from others.

    FYI, you can setup registration types which are hidden until people are logged in/recognized by their email as eligible for these types. It's an option in each reg. type ('If uavailable' field at the bottom)

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    Dmitry Buterin commented  · 

    Corey, we were not able to schedule it in 2008, sorry.

    The good news is that we are working on such discouint codes for membership applications - this should be released in December. This will make it easier to do the same for events .

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    Dmitry Buterin commented  · 

    Corey, we will do our best, but as of yet we do not know if this will fit into Q4 or will have to be done later.

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    Dmitry Buterin commented  · 

    Not yet, sorry. we are discussing now if we can include this in our Q4 work.

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    Dmitry Buterin commented  · 

    Corey, excellent points and be assured that we will be taking your ideas into considerations. It will be a while before we tackle this change - need to finish some of the things already on the go (e.g. invoicing) - but we are thinking in the same direction as you have outlined.

  3. 40 votes

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    22 comments  ·  Wishlist » Blogs  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Russell, there is no hold up - this is waiting its turn in the queue against a few hundreds other requests, many of them have been prioritized higher so for now there is no timeline yet for this feature.

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    Dmitry Buterin commented  · 

    I would appreciate more input from others.

    What would be better - pre-moderation (approve every comment before it goes live) or post-moderation (publish all comments immediately but get notifications and a quick way to delete comments)

    Also, what are the most frequent reasons for deleting comments - spam?

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    Dmitry Buterin commented  · 

    We do not currently have moderation of blog comments.

    I will move this to wishlist forum to gather feedback from others.

  4. 152 votes

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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Matthew, thanks so much for the details, this really helps. This does seem like something we would consider in the future - though not within 2013. I would appreciate comments from other people who have similar needs.

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    Dmitry Buterin commented  · 

    Sorry, no updates. Not within 2011 - we have not even figured out what is the basic functionality needed, still collecting initial input.

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    Dmitry Buterin commented  · 

    Thanks Marie, really appreciate the details.

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    Dmitry Buterin commented  · 

    I would appreciate input from everybody on this - what are the specific functions you need related to volunteers? The more specific examples you can give us, the better.

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    Dmitry Buterin commented  · 

    Thanks Charri,

    Capabilities of the current version related to volunteer management are quite limited - but this definitely an area we are interested in and I hope to see comments on this thread as well as other requests for volunteer-related functionality.

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    Dmitry Buterin commented  · 

    Keith, I can't think of any app that would suit this purpose. You can of course embed any Javascript widget into a page but it would have no interaction with WA database.

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    Dmitry Buterin commented  · 

    Marie,

    Thank you very much for posting! Even though we are still some time away from working on this functionality, this kind of input is essential for us to start brainstorming the overall direction and understanding our clients needs!

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    Dmitry Buterin commented  · 

    Additional example of requirements from Liz R:

    One of the needs is to have a place to organize volunteers for an event and to track hours worked. Here is a list of what the high level needs are:

    1. Ability to set up events (such as a regatta) where we need to organize volunteers to staff a number positions (Meals, computers, start line, finish line, parking, lodging, transportation, etc.)

    2. Ability to set up shifts for each position with ability to specify how many volunteers needed per shift,

    4. Ability to send email notification of opening of sign ups

    5. Self-service sign up for members

    6. Ability to review sign ups and to print or save sign up list

    7. Ability for members or administrator to modify sign ups

    6. Ability to report out on the number of hours worked by each member

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    Dmitry Buterin commented  · 

    Thanks to everyone for ideas. I feel that we are much closer to figuring out a proper solution for this.

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    Dmitry Buterin commented  · 

    @kbroders - can you elaborate on your idea? You already can add custom fields to event registration forms but I suspect you mean something else.

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    Dmitry Buterin commented  · 

    You are right, Wild Apricot is used by many people for volunteer management through various workarounds but current version does not have any specialized volunteer management functionality.

  5. 229 votes

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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Another comment received:
    " For our association, we have two conferences per yer with several different sessions each. Each session has a certain number of hours. We also give our members credit for attendance at a few outside events. Once members reach 40 hours of training, they get a certificate and another at 100 hours. After they reach the 40 hours (as well as 100 hours) they are required to have 16 hours every two years to maintain their certification.
    The awarding of the certificate and minimum hours is our concern to worry about. We would like for Apricot to have the ability to enter hours. For example, an new tab for each member/contact called something like Attendance or Education with the following fields at a minimum.
    Event Name - Event Date - Session Description - Hours/Units
    There are other fields as well that would be helpful to us. Somehow this would need to be able to be displayed to the member when they log in.
    It would be great if we could mass import this information. We use an attendance tracker (small USB scanner) that scans attendees' name badges at the beginning of each session. So when we are done, we have detailed attendance list.We could import that."

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    Dmitry Buterin commented  · 

    Larry - what we would really love to get at this point is a bullet point of what are the key features needed/workflow envisioned for tracking these.

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    Dmitry Buterin commented  · 

    Pat, no, it has not been implemented - that's why it is still here on the Wishlist forum.

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    Dmitry Buterin commented  · 

    Justin,

    Our current reporting system can not do what you have describeвб sorry.

    Given that CEU is a common thing for many associations and associations is the largest segment of non-profits for our platform, I would appreciate more details on how this should ideally work - and then we come up with ways to deal with it - via new custom functionality or tweaking existing functions to enable a decent workaround.

    In any case, in the short term we do not have a good way to support tracking CEUs - so this will have to be done with manual workarounds.

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    Dmitry Buterin commented  · 

    I see, thank you for the details.

    I would really aprpeciate if other users would weigh in on this.

  6. 486 votes

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    211 comments  ·  Wishlist » Emails  ·  Admin →
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    Team Husky responded

    Sorry for the late update.

    The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.

    Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.

    For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.

    Thank you everyone for a valuable feedback.

    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Alison,

    Can you elaborate - why would you need to keep your members' PayPal email addresses in the system? If this is just for reference/reconciliation purposes, then you can just create a custom text field and keep it there for each member.

    The actual payment process (assuming you are using Wild Apricot integrated online payments) doesn't require you to have their paypal email addresses.

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    Dmitry Buterin commented  · 

    Yes, exactly.

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    Dmitry Buterin commented  · 

    In this case I would suggest making sure you maintain the ContactID field - in this way WA will know its the same person even when email is changed

    A feature to alert to similar names is something we are considering - though there is no specific timeline for this yet.

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    Dmitry Buterin commented  · 

    The password itself we can't send because we do not know it - we only store it in encrypted form, this is a very important security best practice.

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    Dmitry Buterin commented  · 

    This is a good topic, thanks for bringing it up.

    I would appreciate comments from other users who are coming across this issue.

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    Dmitry Buterin commented  · 

    @winnietennis - can you elaborate what exactly seems to be a recent phenomena? I can't think of any changes in version 4.0 that would affect this.

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    Dmitry Buterin commented  · 

    Kyle,

    Re email - we do plan to allow admins to add records without email (manually or via import) in the next couple of releases.

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    Dmitry Buterin commented  · 

    David,

    Thanks for bringing this up.

    From my experience the issue with member IDs/usernames is that people frequently forget them and it might create more problem than it solves...

    Here is an idea form top of my head (no idea of feasibility, just brainstorming): What if we allow to add multiple emails and recognize any of them at login?

    Also, I guess a useful function would be is merging those duplicate records. This is on our roadmap.

    Would love to hear other people comments on this.

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    Dmitry Buterin commented  · 

    This assumes that people would bother to enter those other emails - and I am not sure many people would do that.

    I would appreciate comments/ideas from others.

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    Dmitry Buterin commented  · 

    Kathleen, this is very interesting - can you give us an example of how are you using bundles in this context? Also, what are the challenges re re-assigning Bundle Admin.

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    Dmitry Buterin commented  · 

    We haven't made a final decision about this yet. It's not something we would undertake for at least the next 12 months, sorry.

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    Dmitry Buterin commented  · 

    Thank you for commenting - I could not have explained better, you are exactly right. There is also an issue of more complex logic for displaying stats for contacts, email preferences etc.

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    Dmitry Buterin commented  · 

    Sorry, this has not been scheduled yet so it is not known yet when this might be released.

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    Dmitry Buterin commented  · 

    Hi David, can you elaborate further on your example, I am not quite sure what are you talking about?

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    Dmitry Buterin commented  · 

    We are not dismissing it - it is kept in the wishlist pipeline while we are considering this against other requests and I do appreciate your thoughts on the matter.

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    Dmitry Buterin commented  · 

    Our challenge is to figure out how to handle this in our pricing.

    Adding a second email to each record can effectively double the volume of email sent out by our system - which is one of the key cost drivers behind pricing linked to number of contacts.

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    Dmitry Buterin commented  · 

    Matthew,

    Sorry there is no way for us to add this to upcoming release. First, plan releases a few months in advance since each item requires analysis, design, planning of dev work. Most impoirtantly, there are already a few hundred other items in the pipeline so we are very careful changing the priorities.

    We have not yet decided if/when we make this. One important reason we limit price plan by number of contacts is because it affects volume of email sent (and sending email and ensuring its delivery requires infrastructure investments). Thus adding a secondary email potentially increases email volume for each account - which we are not too keen to rush.

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    Dmitry Buterin commented  · 

    Thanks, we will consider this based on feedback from other users.

  7. 30 votes

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    32 comments  ·  Wishlist » Members  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    In current version of Wild Apricot you can create a custom field to keep your old membership numbers and then use our system member id field for all existing and new members from now on. Can you comment on this setup vs. your suggestion?

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    Dmitry Buterin commented  · 

    Jo,

    There is no way to ensure uniqueness of custom field value now, sorry.

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    Dmitry Buterin commented  · 

    yes, ignore memberif for import, it will be added automatically.

    userid - yes you can add as custom field.

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    Dmitry Buterin commented  · 

    I think you are talking about ad-hoc username/userid and this is different from a numeric auto-assigned memberID.

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    Dmitry Buterin commented  · 

    We understand your point and we will consider it for future enhancements.

  8. 34 votes

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    13 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    We have made a note to consider this change for future enhancements, thanks.

  9. 10 votes

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    8 comments  ·  Wishlist » Gadgets  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    I would appreciate comments/feedback from others on this idea.

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    Dmitry Buterin commented  · 

    Moving to wishlist for now - need much more definition before we can plan development.

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    Dmitry Buterin commented  · 

    This makes sense, I will add this to our list of future enhancements.

    It is pretty big though so it will be a while before we get to this one.

    FYI - we plan soon to start publishing current top 50 requests to let people vote and contribute to them - so that we ensure our priorities are aligned with what clients actually need.

    Dmitry Buterin shared this idea  · 
  10. 24 votes

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    24 comments  ·  Wishlist » Widgets  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Can you please contact support to discuss this? Please confirm if you are talking about an external website or WA-based website.

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    Dmitry Buterin commented  · 

    Larry,

    You have formulated your question very well - I think we need to do a better job of addressing exactly this scenario in our help files as I think it is quite common.

    Wild Apricot widgets are basically the same pages as available for people on your Wild Apricot site, minus the header, footer and menu. Thus, each Wild Apricot widget corresponds to a particular function - because it does not have a menu, it can not by itself be used by people to go ton another function. So here is a way I think you can achieve what you have described:

    Let's assume that you want to provide access to the secure directory and to their own profile editing.

    Create 3 pages on your existing website:

    1) member services area. This will provide basic introduction about online services and links to 2) and 3)

    2) Member directory. Embed Wild Apricot directory widget in it. (assuming that your directory is stored in a member-only section in Wild Apricot site)

    3) Personal profile - embed Wild Apricot member profile widget.

    Now people can start at page 1) or go directly to 2) or 3). In either case they will be asked to log in before seeing Wild Apricot functions. They will stay on your main website.

    I hope this helps, let us know.

    See also http://help.wildapricot.com/display/DOC/Adding+Wild+Apricot+functionality+to+other+websites

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    Dmitry Buterin commented  · 

    Jason, thanks for posting, this makes sense.

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    Dmitry Buterin commented  · 

    Elissa,

    I am afraid what you are asking for is not technically possible. Whether a page is made available to a particular visitor or not is controlled by the web server which actually host the pages. So for pages hosted on your own non-WA site, it would have to be controlled by your hosting server.

    For widget to work, it has to be displayed to the visitor. At this point is is already too late to decide whether visitor should have access to the page - he already got the page in question (this is where widget is coming from).

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    Dmitry Buterin commented  · 

    Everyone - thanks for the feedback on this so far.

    We are still struggling a bit to figure out what are the specific things people need in this area. We would appreciate any additional specific examples - explain how exactly you want Wild Apricot to function/integrate with your external site - what is the page in question, what should be shown there, what would be shown after user action etc.

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    Dmitry Buterin commented  · 

    I would appreciate details/example.

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    Dmitry Buterin commented  · 

    Re login/profile update - can you elaborate in more detail - what would you ideally like to see?

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    Dmitry Buterin commented  · 

    Ben,

    We have not found a way yet to create a logout link using the current version but we will add this to our list for the future.

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  11. 119 votes

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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    I am thinking that it's better to build purpose-specific functions. Very few of our users would be able to use zipped HTML of all pages to do things like you have described. Your suggestions make good sense and I would appreciate if you could post them as new threads.

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    Dmitry Buterin commented  · 

    I think you are doing quite enough and I am confident that backup systems we have in place are sufficient for disaster recovery situations.

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    Dmitry Buterin commented  · 

    Thanks Gary. Your suggestions align well with our own thinking.

    We do not expect to implement restoring from backup -at least for a while - though because the software evolves all the time and maintaining backwards compatibility will be a challenge.

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    Dmitry Buterin commented  · 

    Sorry, this is not possible. Our system is not a typical 'dumb' hosting where you just upload your page created with any software - it's software as a service, with built-in CMS so pages can only be created/edited with integrated web editor.

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    Dmitry Buterin commented  · 

    Sorry, this is not possible with Wild Apricot platform.

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    Dmitry Buterin commented  · 

    Thanks for sharing!

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    Dmitry Buterin commented  · 

    Right now, the only way I can think of is to manually via your browser (Save page as...) - for each page.

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    Dmitry Buterin commented  · 

    @mkerwin - understood, thanks.

    About Undo button - you mean that when you pressed it, nothing happened or that it was not shown at all? If the latter, this sounds like a browser glitch since that button is always displayed for all pages. Just FYI.

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    Dmitry Buterin commented  · 

    There are different ways to backup - and restore - so what I am trying to figure out are possible scenarios of hos this might be used.

    From what I am hearing about webpages it sounds to me like a good solution might be versioning of web pages - so that each web page can be restored to an older version, similar to common functionality in wiki software. Thoughts?

    About member database - what are the scenarios for it to become screwed up?

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    Dmitry Buterin commented  · 

    Bob, there is currently no way to do this automatically in Wild Apricot, sorry.

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    Dmitry Buterin commented  · 

    Judy,

    We run our own backup so if there is ever a system malfunction we can always restore content.

    Our CMS is created from scratch and is not based on any open source CMS.

    I still agree with the validity of this request - I guess this is important to prevent accidental user mistakes.

    I would appreciate input about scenarios/reasons for backup/restore.

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    Dmitry Buterin commented  · 

    Marie, did you try the Undo button on the page?

    Try that and if does not help, contact support and we will restore the page from our backup.

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    Dmitry Buterin commented  · 

    Good examples, thank you very much Michelle. These really help us to understand what are the typical situations we need to handle - so that we might be able to come up with simpler solutions than overall backup (which is very complicated to do IF we to provide for restore from this backup too).

    FYI - if a page gets accidentally gets deleted, contact our tech support and in many cases we can restore it.

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    Dmitry Buterin commented  · 

    Phil,

    Appreciate your input. We are quite aware of the limitations of our CMS. In terms of our priorities we consider membership database/membership management to be our core functionality and our current priority #1. After that - event management system and CMS, then everything else.

    Once we refine the core functionality, we would be able to devote more and more time to CMS features.

    Re client manageable backups - frankly, this is a big challenge due to the fact that we update the system 3-5 times a year. What good is the backup if people can't restore from it? And ensuring compatibility of backups between different versions is an issue.

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    Dmitry Buterin commented  · 

    It was mentioned that we should review Drupal backup/migrate module http://drupal.org/project/backup_migrate as a good prototype for what can be implemented in WA.

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    Dmitry Buterin commented  · 

    Thanks for the input.

    Dmitry Buterin shared this idea  · 
  12. 51 votes

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    33 comments  ·  Wishlist » Forums  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Hi Anne, sorry, the timeline is not clear yet - we have two releases in the works (4.4 and 5.0) and until we release them (4.4 in June, 5.0 in the fall) we would not be able to schedule this task.

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    Dmitry Buterin commented  · 

    Ian, unfortunately we ended up investing much more time into financial module and some other features so this has been postponed. It is still on our roadmap but for now there is no specific timeline for it.

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    Dmitry Buterin commented  · 

    David,

    We had to focus on a bunch of other modules this year before we could tackle the forum. I expect us to address this within 2011 (more precise timeline is not defined yet)

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    Dmitry Buterin commented  · 

    Thank you, all good suggestions and they match our own ideas well.

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    Dmitry Buterin commented  · 

    This is indeed a very common request and we have been investigating ways to address it.

    Two major hurdles yet to overcome:

    1) Reliably parsing emails from different systems in different formats to create a nice tidy forum post

    2) Spam prevention - anyone can fake an email as coming from 'obama@whitehouse.gov'. How do we avoid spammers flooding the forum through this hole (if they find it)

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    Dmitry Buterin commented  · 

    Thanks for your feedback.

    Different discussion groups can currently be implemented as multiple forums. What we do miss is an overview page of a bunch of forums.

    HTML editor - this is in the works, the biggest consideration is security (most forums online have huge security holes due to their HTML forums and we are a bit paranoid since we host all this private member data).

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  13. 275 votes

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    177 comments  ·  Wishlist » Emails  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Sorry, no - it hasn't been scheduled for a particular release yet.

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    Dmitry Buterin commented  · 

    Thanks for the comment. My earlier comment about email volume concerns is no longer relevant as we are now processing huge volumes of emails anyway and have put the infrastructure in place to scale this. Now it is simply a question of prioritizing against other features. I estimate that the earliest we could roll this out is fall of 2012 - though this is not guaranteed.

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    Dmitry Buterin commented  · 
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    Dmitry Buterin commented  · 

    The biggest reason we are considering this is to provide functionality similar to listserv, see

    http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825587-ability-to-submit-forum-posts-by-email-to-use-fo

    We are not keen to implement listserv per se, because it has huge potential for abuse by spammers and we think this feature can actually solve 90% of the problem - since we already have a way for people to subscribe get forum posts by email.

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    Dmitry Buterin commented  · 

    Everyone - for now we are still reluctant to implement this. This would be a huge increase on our email servers and has lots of risks for spam.

    What we are considering instead is ability for people to send in forum posts by email - then others will receive them if they are subscribed to that forum/thread.

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    Dmitry Buterin commented  · 

    Since we have implemented forum email notifications and given the comments received so far, we have decided to move listserv feature to wishlist for now.

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  14. 172 votes

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    50 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    No progress on this yet. About check-in - you mean for event attendance? The best thread for comments on that is http://forums.wildapricot.com/forums/308920-archive/suggestions/8831254-tracking-on-site-registrations-and-actual-attendan

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    Dmitry Buterin commented  · 

    Understood, thanks.

    We do want to provide this flexibility so researching a way to do this.

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    Dmitry Buterin commented  · 

    This has not been scheduled yet.

    I hope that existing workaround (export into Excel, use Microsoft Word mail merge function) will be workable for you.

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    Dmitry Buterin commented  · 

    Can you elaborate what is missing in the current version?

    MS Word Mail merge can use Excel files so existiing export file should be easily usable for mail-merge.

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  15. 160 votes

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    92 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Understood - thanks for commenting.

    This has not been scheduled into a particular version yet so not much I can say for now.

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    Dmitry Buterin commented  · 

    Have you tried using event extra charges fields for sessions?

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    Dmitry Buterin commented  · 

    Unfortunately it will be a while before we get to this - quite a few other items in the development pipeline which are prioritized higher.

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    Dmitry Buterin commented  · 

    Thanks! I moved your post here - this is one of things on our roadmap - see above. No timeline defined yet.

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  16. 58 votes

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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    This particular feature is on the backburner and we don't expect to touch it at least until the end of 2013.

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    Dmitry Buterin commented  · 

    Here's a list of affiliate programs mentioned by one of the customers:
    * iDevAffiliate
    * Post Affiliate Pro
    * 1 Shopping Cart
    * JROX JAM
    * Paydotcom

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    Dmitry Buterin commented  · 

    Sorry, can't do this - as I said, there is no single thank you page (this depends on various workflows, payment system selected, online vs. manual payment) so there is no quick fix.

    So unfortunately this will have its turn in the queue and it is not very likely to be addressed in 2011.

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    Dmitry Buterin commented  · 

    The problem is, there is no single Thank you page - there are many different scenarios/workflows.

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    Dmitry Buterin commented  · 

    Thanks for the details. Unfortunately there is no quick solution for this. We have to consider how this would work with various payment gateways we support. Also most of them work asynchronously - meaning that payment confirmation to our system is sent in the background separately from the original workflow.

    Anyway, we will keep researching the ways to handle this.

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    Dmitry Buterin commented  · 

    @GFweekly - what would you ideally like to track as a conversion, can you elaborate in as much detail as possible? (Including situations with manual payment)

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    Dmitry Buterin commented  · 

    We had 50 items on our 2010 roadmap, including this one. First two releases has taken more time than planned so we will not be able to complete all original 50.

    For affiliate program the biggest issue for us is that we still do not have enough understanding of what the real needs/goals are to properly analyze and design this. I would appreciate additional comments and details on this thread.

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    Dmitry Buterin commented  · 

    It is indeed.

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    Dmitry Buterin commented  · 

    Sorry, but our own referral program is a different thing altogether. There is no way to map/port it.

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    Dmitry Buterin commented  · 

    Rob,

    Correct, it is not possible now to insert any code into this page - because this is really just an on-the-fly generated message, not a real page.

    This does look like the best way first step for us: implement a way to call a specified page (or run a custom javascript) upon the succcessful transaction. This should work for Google Analytics as well as for many external affiliate systems.

    I guess we will have to do this for membership applications, event registrations and donations.

    One question we still have to figure out is what to do for manual transactions. What comes to mind is to call the same piece of code/web page when payment is manually confirmed. Anything else? Should this be automatic or optional?

    And if a transaction is canceled/changed/refunded later on, I suspect we ideally need to provide another "hook" at this step - but I think we will have to skip this in the initial implementation.

    Finally there is a question of parameters - are there any special parameters that might have to be passed in this call, e.g. contact name, date, amount, transaction type?

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    Dmitry Buterin commented  · 

    Corey, this is a very different matter so I will split your post into a new thread. And I would like to hear your thoughts on how this would work regarding payments (because members can successfully pay online, pay online and fail, pay manually)

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    Dmitry Buterin commented  · 

    Kim,

    So far our thinking about the affiliate functionality has been to have WA integrate with a third-party affiliate program (vs. trying to build one within WA itself). The issue is that we do not have much experience with affiliate programs and what we have researched seems all over the map in terms of what they need/how to integrate with them.

    So we have not figured out yet a way to implement this without huge volume of development work to make it customizable for any program.

    Another complication is dealing with manual pending and aborted online payments

    In other words, we are having trouble so far translating 'we need affiliate integration' with what specifically we need to add/change in Wild Apricot for that.

    I would love to hear more details and ideas from you and everybody - what exactly would you propose to have in the WA system to address your needs?

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    Dmitry Buterin commented  · 

    Sorry but I do not expect us to make any progress on this at least for a few months - too much other stuff we need to address.

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    Dmitry Buterin commented  · 

    We have just discussed this today.

    There are still a number of challenges we have to solve before we can proceed:

    1) Processing workflow for each online payment processor is different so we need to determine the best point when transaction is considered successfully completed for each one

    2) Sometimes confirmation from payment processor can take minutes or even hours (!) so user will never stay to see the success screen. So we need a different mechanism for this situation

    3) We need to handle manual transactions - when people pay by check etc.

    So we will keep working on this but it will be a while before we can address this.

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    Dmitry Buterin commented  · 

    Thanks - what was looking for is actual data example. E.g. What date format, what format of commission etc.

    It will help us to analyze this.

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    Dmitry Buterin commented  · 

    At the moment we do not have a way to do this - but this helps a lot - now we can investigate in more depth what is involved.

    Could you clarify with them: What is 'DT calls' and ask them for an example of data for each field?

    and to your other comment - this is about external affiliates.

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    Dmitry Buterin commented  · 

    Additional input received via email from a partner:

    What my clients look for in an affiliate program is that companies and
    indviduals (with website and permission email lists) can sign up to my (my
    clients) website and promote their products.

    1) An important factor is too set the payment % the affiliates are going to
    receive, and to be able to automatically pay them through paypal.

    2) Have different % rates for different affiliates.

    3) To set up affiliates (so my client does it for the company) and also so
    someone (affiliate) can do it automaticall them selves.

    4) 1 Teir is enough (better if one could have more but would like a basic
    program quicker and develope over time)

    5) Create invoices so that we know what as been paid and for the accountant.

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    Dmitry Buterin commented  · 

    Kim, I do not have any new information for you.

    What we really need is information on what afffiliate programs people want to integrate with (including information on integration ) - so that we can analyse how to do it. Shane has suggested one program above - JROX.com - but we were not able to find integration information on that site or understand how it is supposed to work.

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    Dmitry Buterin commented  · 

    Shane, I could not easily find technical documentation on jrox site about their affiliate program integration, do you have by any chance?

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    Dmitry Buterin commented  · 

    Current behavior:
    After the membership application, user is shown a confirmation page with hard-coded short message

    Desired behavior:
    Ability to customize the message displayed to the user after his membership application

    Notes:
    1) We are dealing with a variety of possible outcomes, e.g.:
    Free membership, in pending status
    Free membership, in active status
    Paid membership, online payment failed
    Paid membership, online payment successful, in pending status
    Paid membership, online payment successful, in active status
    Paid membership, manual payment selected
    We need to decide whether to make separate customizable messages for each situation - or deal with it somehow else.

    2) These messages probably should be rich text-formatted (vs. plain text) and even allow Javascript (for things like Affiliate integration)

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    Dmitry Buterin commented  · 

    Ok, thanks for the details, we will use them in our analysis/planning.

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    Dmitry Buterin commented  · 

    Kim,

    We do not have any current recommendations but if we come across a good candidate, we will let you know.

    Also, it would be great if you could describe your perspective - how the ideal affiliate functionality would work for you - so that we can be aware of that in our search and planning of product updates.

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  17. 84 votes

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    46 comments  ·  Wishlist » Members  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    No, we do not provide messaging or chat capabilities in Wild Apricot.

    Forum module is being designed, expected release end of Q2.

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  18. 6 votes

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    5 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Buterin supported this idea  · 
    Dmitry Buterin shared this idea  · 
  19. 158 votes

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    75 comments  ·  Wishlist » Gadgets  ·  Admin →
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    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Comment from another client:

    "...I would like a back end web tool to be supplied that would generate a list of files from the Document storage area and display them on a webpage similar to what I have at school. see http://web1.eppingboy-h.schools.nsw.edu.au/content/public/app.directorylisting/documents/index.asp . This compilation datamines several web folders”

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    Dmitry Buterin commented  · 

    Sorry, there is no way to do this now - but it has been requested. I will join your post to existing thread. This has not been scheduled yet.

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    Dmitry Buterin commented  · 

    Good scenario example from another client:

    "Currently, for a group that wants to share a number of files, it is a multi-step process to upload and share. It would be great if there was some kind of bulk/multi upload, but even more important would be that after you've uploaded the files if there could be a way to create a page or widget within a page or event that just listed the files for download. Right now, for example, if I wanted to upload a bunch of documents relating to a specific board meeting, or all board agendas and minutes for 2010, I need to upload each file and create links to the files one at a time. Much better if I could just upload all the files to one folder at once, and then display a widget which lists all files in that folder for download."

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    Dmitry Buterin commented  · 

    It is on our roadmap, though it has not been scheduled yet into a particular release. (I mean the overall ability to protect attachments, not this thread)

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    Dmitry Buterin commented  · 

    I am trying to understand the gist of what you are saying and it looks like what you really need is ability to assign restriction rights to documents, just like we currently have for site sections/pages. Am I correct?

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    Dmitry Buterin commented  · 

    Thanks for posting - I think we will see good interest in this from other clients.

    One challenge is access restriction. Right now all files are posted into a common storage and are publicly accessible via a direct link. This would have to be changed - and it is quite a bit fo work.

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    Dmitry Buterin commented  · 

    Thanks, I have added this to our queue of future enhancements.

  20. 267 votes

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    147 comments  ·  Wishlist » Events  ·  Admin →
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    Dmitry Smirnov responded

    Even though it is not a direct implementation, I hope this could be helpful:

    We just launched integration with Integromat platform, which helps to build automated workflows. We also provide several templates for quick start, and one of them allows to copy google calendar events into WA events. So if you share a google calendar for events submission, then the scenario could copy submitted events into your Wild Apricot account.
    You can try this integration by this link https://www.integromat.com/en/integration/2275-copy-google-calendar-into-wild-apricot-events

    Dmitry Buterin supported this idea  · 
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    Dmitry Buterin commented  · 

    Margie - no developments here. We would appreciate additional detailed examples of how this would be used/would ideally work - so that we can design for common situations.

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    Dmitry Buterin commented  · 

    We do provide full free trial so that people can fully evaluate our offering in advance.

    Yes, this has been requested for a while - but so have hundreds of other items. We are doing our best to address all the requests in order of priority.

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    Dmitry Buterin commented  · 

    We use the # of comments and thread ratings (stars) as an approximation of the priority - however then we have to reconcile it against what we are seeing in support and customer feedback surveys.

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    Dmitry Buterin commented  · 

    Hi Jessie - sorry, we are not likely to tackle this feature in 2011.

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    Dmitry Buterin commented  · 

    There were no resources to do it in 4.0 - it was a major effort to redesign the financial management aspect so unfortunately other features had to be delayed.

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    Dmitry Buterin commented  · 

    Sorry, no.

    See http://help.wildapricot.com/display/DOC/Release+history for links to pages listing all key changes in version 4.0

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    Dmitry Buterin commented  · 

    Scott, this sound a pretty unique requirement so we would not include it in our original scope, sorry.

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    Dmitry Buterin commented  · 

    Anna,

    Thanks for your post, sorry it took me some time to get to this.

    So far our thinking is that once event is posted, member cannot edit it - all further management/coordination would have to be done by administrators. (Otherwise, we are talking about members getting involved in a pretty complex event management process etc.)

    Do you think this is a reasonable first step? Do you frequently have events which should be edited/managed by submitting members?

    (The search by zip code proximity is a separate issue - we currently have nothing of sorts, you might want to start a new thread)

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    Dmitry Buterin commented  · 

    @wmorrison - interesting point. So the question is: Are we talking about

    1) External events that somebody else is putting up and members are recommending to other members

    vs.

    2) Event suggestions - events that members suggest your organization should put up.

    My current thinking for now is focused on 1). Also, for practical purposes, solving 2) requires a whole another layer of collaboration.

    I would appreciate input from other readers.

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    Dmitry Buterin commented  · 

    Michael - and everyone - I would appreciate additional insight into broader context:

    What is driving the need for you to have members submit events - what are the common situations where you have this, how is this currently handled, how frequent/important this is etc.

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    Dmitry Buterin commented  · 

    @rapdup

    Thanks for pitching in. Current thread is only discussing how members can submit events - but NOT manage them afterwards.

    If you need that, please create a new thread and give us an example of what kind of capabilities you are looking for.

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    Dmitry Buterin commented  · 

    It's still on our wishlist meaning it has not been placed on the roadmap yet so no timeline yet but unfortunately most likely at least a year away.

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    Dmitry Buterin commented  · 

    Appreciate the detailed comment - this provides much better perspective on what you are looking for.

    We will consider this - though for now I am still cautious about allowing non-members to post events. You can very quickly end up with a lot of spam on your public calendar, some of it could be quite offensive. So for now we are still focusing on giving the event posting ability to members for starters.

    Re forum - similar issue here. Public can post comments but can not create new threads. I think creating a free level like "friends of chamber" makes sense. You can make it renew every year and have system auto-archive records which did not renew.

    It should not be a problem regarding directory - you can specify which levels should be included there.

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    Dmitry Buterin commented  · 

    This is now in design stage. Best case - it will be included in version 3.4 which goes into development in early December and should be out in mid-late feb 2010. If it does not make it into 3.4, it will likely go into 3.5, so add two more months.

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    Dmitry Buterin commented  · 

    Kenn,

    You are making a good point - we will definitely keep searching for ways to implement this.

    One possibility I see is a member-facing simplified interface for events which would not include any registration options.

    Also, such events can be separated with a special tag - and we can potentially have events with different tags use different colors on the calendar.

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    Dmitry Buterin commented  · 

    We are still collecting feedback and analyzing this, it looks like there are many different scenarios/needs.

    Thus, there is no definite plan/timeline yet.

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    Dmitry Buterin commented  · 

    Up until now the proportion of HOAs on our platform was much lower than other types of organizations which need full-blow events with registration.As you can see, this thread does not have that many comments and votes.

    Your feedback is noted but realistically I do not expect us to make any progress on this for at least a few more releases.

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    Dmitry Buterin commented  · 

    OK, thanks for the details.

    It's on our list, though it will be a while before we get to this particular thing.

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    Dmitry Buterin commented  · 

    Can you elaborate how do you see this working?

    These suggested events should be hidden from everyone else until admin approves them correct?

    I do not see members setting up the pricing and registration parameters - so I assume admin would have to add that, what do you think?

    How is this different/better from having a discussion forum thread for this purpose - members can post ideas about events and admin can create appropriate events as needed?

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