Roger Brooks
My feedback
218 results found
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1 voteRoger Brooks
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102 votes
We started working on providing members ability to stop their own membership. Stay tuned for updates!
An error occurred while saving the comment An error occurred while saving the comment Roger Brooks
commented
Many members choose to resign their memberships at renewal time. Why not provide them with a "Cancel" button as well as a "Renew" button? To save backend administrative work, the "Cancel" button should both suspend the membership and void the renewal invoice,
Roger Brooks
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100 votes
An error occurred while saving the comment Roger Brooks
commented
For validation of country, state/province and city/town this might help:
https://www.html-code-generator.com/html/drop-down/state-nameRoger Brooks
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2 votes
An error occurred while saving the comment Roger Brooks
commented
Wild Apricot is fairly good at allowing administration without requiring knowledge of HTML, but this is a glaring exception. Lacking a function like this, there are many cases where HTML must be edited directly to update the website.
Roger Brooks
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8 votesRoger Brooks
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6 votes
An error occurred while saving the comment Roger Brooks
commented
We too have a lot of mail to members marked as spam, delivered to spam folders or even just deleted despite correct DKIM and SPF implementation.
This will only get more and more important as people (and organizations) get more security-conscious!P.S. Since Syd Weinstein talks about an address at wildapricot.org, I presume he doesn't have his own domain. We do, but the lack of DMARC support is still a problem, as is the lack of flexibility in DKIM and SPF!
Roger Brooks
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199 votesRoger Brooks
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19 votesRoger Brooks
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154 votes
Evgeny Zaritovskiy
responded
No progress
Roger Brooks
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11 votes
An error occurred while saving the comment Roger Brooks
commented
There is a workaround for this:
1. Create a new page for past events.
2. Copy the Page ID from the "General" section of the page.
3. Add an Event Calendar gadget to the page.
4. In the gadget settings, enable "Show past events" and choose "List" as "Default view".
5. To suppress the appearance of upcoming events, insert the following in the site's CSS, substituting the copied paged ID for NNNNN:
#PAGEID_NNNNN
div#idUpcomingEventsContainer.upcomingEventsOuterContainer div.upcomingEventsContainer ul.boxesList {
display: none;
}An error occurred while saving the comment Roger Brooks
commented
I can't believe this has only 10 votes! As mentioned in https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8828056-list-of-past-events-on-a-calendar, past events are good advertising. Showing the public what we've been doing is a way to attract new members. Furthermore, presenters at our events often allow us to post their slides or other supplemental material from the event on our website. For lack of a better place (see https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825776-after-event-materials-link-for-presentation-docume#comments and https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8827870-allow-members-to-post-comments-pre-post-events), we usually add them as attachments to the event. Those interested in these materials will have a much easier time finding them in a list of past events in reverse chronological order than they will searching through the calendar gadget.
Roger Brooks
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2 votesRoger Brooks
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88 votesRoger Brooks
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141 votesRoger Brooks
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40 votesRoger Brooks
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15 votes
An error occurred while saving the comment Roger Brooks
commented
Steve has done what he can since this post to make the help page a bit more helpful, but the process still could use some improvement.
1. Refunds could be better integrated into the invoicing process, since refunds are generally applied against invoices.
2. The exclusion of fully settled invoices from the process is arbitrary and counter-intuitive, as this is a common use case: a member has overpaid an invoice, perhaps due to incorrect options selection and is due a refund, but first the invoice needs to be voided or edited and then the refund generated against the open payment balance.
3. It would probably be easier to understand (and use) if refunds were separated from payments.
4. In particular, the terminology "Add refund" is misleading. Instead, the button should be labeled "Record refund". This is one of the things that makes it counter-intuitive. If I *add* a refund I expect it to reduce *the amount the member owes the club". Entering a refund in Wild Apricot is however intended to record a refund *being paid out* to a member (or contact) and therefore reduces *the amount the club owes the member*.Roger Brooks
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10 votesRoger Brooks
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51 votes
An error occurred while saving the comment Roger Brooks
commented
Since WA can receive payments through PayPal, why can't it also manage refunding through PayPal (or any other payment service Wild Apricot supports)?
Roger Brooks
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20 votes
An error occurred while saving the comment Roger Brooks
commented
Since WA can receive payments through PayPal, why can't it also manage refunding through PayPal (or any other payment service Wild Apricot supports)? Even without actually refunding anything (https://gethelp.wildapricot.com/en/articles/85-refunds explicitly excludes this possibility), it would be nice to have the single "Cancel & Refund" button requested. As it is, I still have to void the invoice, then find the open balance and then refund it to settle everything within WA's accounting.
Roger Brooks
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33 votesEvgeny Zaritovskiy
responded
Thanks for posting, we will be collecting comments for now.
An error occurred while saving the comment Roger Brooks
commented
5 years and still no joy? How tough can this be?
Roger Brooks
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14 votes
An error occurred while saving the comment Roger Brooks
commented
We (unfortunately) don't have such a donation history, but it would be nice to be able to import future donations from e-banking.
Roger Brooks
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As a workaround, we created the membership level "Resigned". "Active" members can switch to "Resigned" and vice versa. "Resigned" members are excluded from renewal reminders, and lose their membership when they fail to pay the following years dues. For a detailed description please see item 2 in the description in our FAQ for board members below:
1. Immediate resignation:
Simply suspend the membership. (See the Wild Apricot help article "Suspending memberships".) His profile information will no longer be accessible to other members. If the member asks to be removed from our database, see the Wild Apricot help article "Deleting and archiving contacts".
2. Resignation effective at the end of the current calendar year:
Members can change their own membership level to "Resigned".
If a member notifies the board of their resignation instead, the Membership Secretary should change the member's level to "Resigned":
In either case:
The member's status will remain "Active".
Until they have been removed from "Active" status, they will have the possibility of changing back to active membership.
They will not receive an invoice for the subsequent year.