Refunds from Wild Apricot
It would be great if I could actually submit a refund through the Wild Apricot system, instead having to post the refund to the member's profile and then going to the gateway to actually process the request.
Will Phillipson commented
Automating refunds - when a refund is processed in WildApricot, onwards processing that through the payment processor to the original form of payment - so that refunds don't have to be processed manually in the payment processor would be very helpful, reducing overhead and reducing errors (refunding in one place but to the other; refunding the wrong payment in the payment processor, etc.). We have moved to Stripe, and would love refunds to be automated into Stripe!
Barbara Stroud commented
Definitely need to integrate refunds through AffiniPay with Wild Apricot. The member can sign up for an event seamlessly (WA w/Affinipay) - it only makes sense (as well as reduces confusion) for the cancellation to be handled identically.
Teri Wiechart commented
Integrate refunds through AffiniPay with the account in WildApricot. PayPal did that for us.
This has been a work in progress for 6 months. Any update?
In an event when a contact pays their registration fee, then decides to cancel and ask for a refund, the refund is not automatically processed. This is creating quite a long paper trail for us. PLEASE HURRY!!
Ditto this is time consuming.
I would like Automatic Refunding to be implemented for Stripe.