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370 results found

  1. Email log usability issues

    Hello,
    I am using this method to contact you because I lost the email you sent me.

    Several weeks ago, I partook in one of your customer experience feedback survey. You replied to me to give you more specific information regarding email management within Wild Apricot. Finally, after not following up on it for weeks. I would like to give you specific feedback. Here it is:

    First- When I go in email log, it always gives me a search range (dates) that is up to 9 days ago. Thus, I can never see the emails of the day unless I…

    12 votes

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    2 comments  ·  Emails  ·  Admin →
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  2. Webmail hosted by wild apricot

    Would like to be able to host my email with my wild apricot paid account, instead of having to pay a separate service for domain and email addresses

    Would like to have a webmail control panel, so that all of our admins can check and send email from the wild apricot user interface

    33 votes

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    8 comments  ·  Emails  ·  Admin →
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  3. Copies of emails have to be highlighted to read.

    Fix copies of emails where they show the text when Admin personal review the ones sent. You have to highlight them in order to read them.

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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  4. Admin review of newsletters and email blasts

    Allow saved email drafts and newsletters to be viewed by other admins for approval before being sent out. Also, to allow another admin to send out an email created by someone different.
    For example:

    1. Our newsletters need to be reviewed and approved before being sent out.
    2. We should be able to create an email blast and save it so someone else can send it, such as when preparing to go on vacation, or when another person needs to make edits.

    3. There should be special admin permissions set up, so not just any admin can read or send…

    31 votes

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    3 comments  ·  Emails  ·  Admin →
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  5. Stop Emails with WildApricot domains from Going Straight to Recipient's Spam Folders. Happens all the time.

    Please make the price tag on forms, and the security feature on the subscription form optional. I want like to remove them.

    A membership price of free on job applications is out of place. The security feature on the subscription form takes up too much width.

    Thanks

    11 votes

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    1 comment  ·  Emails  ·  Admin →
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  6. Ability to Include "Share" buttons and Social Icons in Email Templates

    Our team regularly sends out email blasts using WA, but one thing that really would make a difference for us that does not currently seem to be available is the ability to add in social media buttons, such as a Facebook "Share" or just social icons in general, to any part of an email template, as well as the option to be able to share the email in its entirety via email or social media. One example that is currently out there is MailChimp which, for instance, allows one to drag in a social widget into their email's footer if…

    51 votes

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    4 comments  ·  Emails  ·  Admin →
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  7. Event Email Reminders required group selection

    When duplicating an event - also duplicate the list the emails reminders are to be sent to. Monthly committee meetings always have the same group. Or require a group selection vs. reminders automatically going to the whole membership or contact list.

    12 votes

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    1 comment  ·  Emails  ·  Admin →
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  8. Enable an external person to send an email to a group within the organization

    I would like to have a "Contact us" option (i.e., Scholarship Committee) that an external person (member/non-member) could use to contact a group of organization/board members. I envision someone clicking on "Scholarship Committee" within the "Contact Us" dropdown and being able to send an email to the entire Scholarship Committee.

    15 votes

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    2 comments  ·  Emails  ·  Admin →
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  9. More opt-out/opt-in choices on event announcements

    Currently, contacts have three choices on e-mail delivery: event announcement, e-mail blasts, and workflow e-mails. I send all three event announcements so that I can send an early one, mid-range in time, and last reminder. However, some of our members wish they could cut back on these and only get the first one. That's fine with me but I don't see any way to do this. Event announcements are a subscribe/unsubscribe choice. It would be great if we could have a subcategory of this where we could indicate which event announcements a person signs up for. Then, I could just…

    5 votes

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  10. 12 votes

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  11. Wording Clarification on Email Lists

    This is a tiny change and won't gather many votes. But it's easy and would smooth the learning curve for new admins.

    In the Compose your email screen, change the wording of the button from "Add contact list" to "Add saved search or subscription list". Or abbreviate to "Add search or subscription".

    5 votes

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    1 comment  ·  Emails  ·  Admin →
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  12. Create a full-featured newsletter system

    Email Newsletters are essential for communicating with different user segments within our organization.

    I would request that WA spend some time developing a fully-function newsletter system that has:

    1. Unlimited newsletter/campaigns
    2. Automatically archive of newsletter for viewing by members
    3. Assign newsletter "managers" to specific newsletters
    4. Members can unsubscribe or subscribe using radio-buttons within their profile
    5. Ability to save a "draft"
    6. Ability to manually subscribe members to newsletter (csv or saved search/group)
    7. Track opens/bounces/unsubscribes
    147 votes

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    13 comments  ·  Emails  ·  Admin →
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  13. Please create an email and newsletter template using the new Homestead Painted Hills theme. Thank you

    Please create an email and newsletter template using the new Homestead Painted Hills theme. Thank you

    3 votes

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  14. push failed emails

    Display a direct link/summary of failed email addresses in the in the Dashboard Summary screen. Currently, it appears that the only way to track/resolve bad email addresses for members is to remember to check the email log and look up the information manually. A reminder/summary in the Dashboard Summary would make this much easier and avoid bad email addresses being overlooked, since it appears there is no other "up front" way to notice them without having to go into the email log or a member's record.

    21 votes

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  15. when a member sends a message, system should copy it to the sender

    Currently, if a member uses the facility to send a message to another member, the sender has to remember that this message has been sent. Please could you change the system page to that the sender can cc himself? alternatively, you could change the system page so that a copy is sent to the sender automatically.

    6 votes

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  16. Allow admin to define multiple sender emails and use them across the system

    We've had a number of similar ideas - allow administrators to setup multiple "from" emails addresses (sender email) and use them in various scenarios like email blasts, event reminders, membership emails, etc. Currently all emails are sent from single FROM email, defined at Settings > Your Account > Organization Details > Email Settings

    I merged all posts together so we can address them together properly. Quotes from some of original posts and comments:

    "To avoid all site-related emails coming from a common sender, and risking email fatigue for our members, it would be terrific if one-off and system emails had…

    180 votes

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    79 comments  ·  Emails  ·  Admin →
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    Merged together several closely related by meaning ideas – so we can properly resolve them all together, in different live scenarios

  17. Overhaul WA HTML e-Mail to send out REAL HTML standard

    A while ago I realized why my RESPONSIVE HTML e-Mails weren't responsive: I found out that the Wild Apricot eMail System does not send out WW3 confirm HTML eMails, as it "cleans" all HTML code from the templates that are not inside the <body> tag while sending it out.

    This is a real problem because eMail clients like Apple Mail and others totally depend on the correct DOC Type and <meta> tag structure and content to correctly display HTML and give the viewing device the chance to arrange the layout according to the designer's CSS code. Without the complete HTML…

    9 votes

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    2 comments  ·  Emails  ·  Admin →
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  18. Create the option of indicating the distribution list in an email blast

    It would be handy to have the option to indicate on an email blast who the email was sent to in total. eg if the email was sent to all Committee Members. At the moment, members receive an email without know who else is on the distribution list for that particular email.

    5 votes

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    2 comments  ·  Emails  ·  Admin →
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    Frank responded

    Interesting. But we’ll need to see more interest from other users, before we can seriously consider adding this feature.

  19. Integrate Email System with Social Media so announcements automatically post to Facebook & Twitter

    It would be wonderful to have your email system offer the feature to automatically post email announcements to Facebook and Twitter. We recently switched from a free Mailchimp account to Wild Apricot and miss many of the features that Mailchimp's email system offered over WA. Basic integration with social media is a key feature needed in today's world. Please add an automated workflow between email and social media. Thanks!

    35 votes

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    6 comments  ·  Emails  ·  Admin →
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  20. Emailing From Profiles

    Can anyone advise me on the "message" links found in the member profiles?

    What I mean is, when a member contacts another member by clicking on the button at top of profile, is there a way to "hide" the senders email address, or keep email back and forth private?

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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