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  1. Ability to use any private/admin-only field in macros

    It would very useful to be able to use private member fields in email templates or forms. In general, this fields are for internal membership management and does not need to be visible to the members.

    2 votes

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    1 comment  ·  Emails  ·  Admin →
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  2. ipad format preview emails

    ipad formatting preview for newsletter

    1 vote

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    0 comments  ·  Emails  ·  Admin →
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  3. View Email Queue Status in the form of line graph

    The ability to see the email queue delivery status in the form of a line graph. Sometimes, it takes forever for it to be delivered and members inquire about not receiving the emails. Can we view the length of time it may or is taking for an email to be delivered?

    2 votes

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  4. Custom Confirmation Email for each Email Subscription Form

    I love that each email subscription form creates a subscription type that can have email blasts manually sent to those who subscribe via that form.

    However, all subscription forms have the same confirmation email, which doesn't allow me to customize their welcome to the email list, and may even confuse new subscribers.

    Please enable custom confirmation emails for each email subscription form.

    8 votes

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  5. Make safer sending mass emails - e.g. allow to halt after sending

    Whenever sending a system email there should be a confirmation box. ie "yes i want to send this email."

    There should also be an option to HALT a sending of a mass emailing SOMEWHERE in your system. I just sent out a mass email to the entirety of my membership that was meant to be sent as a draft to ME ALONE and I was none to happy to find out there was no halt sequence....

    1 vote

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  6. Ability to send emails in smaller batches of contacts vs one full group

    When we create an email, and want to send it to the entire membership, we would like the option of sending in smaller batches in hopes of getting a higher open rate.

    2 votes

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  7. Filters for e-mail tracking

    I would like to be able to filter the list shown in e-mail tracking for a particular e-mail so that I can quickly see only those who opened the e-mail or those who didn't. I would like the headings at the top of the list to be selectable filters. I would also like to be able to export the list for a given e-mail.

    2 votes

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  8. Better, clearer organization of email templates

    We'd like to improve the current workflow of creating and using email templates. In this thread we've collected all the comments we've found about email templates and merged related threads. Feel free to add more ideas.

    Here are the most common wishes:
    1. Sort templates into folders,
    2. Full display of long filenames,
    3. Sorting and search
    4. Save without quiting

    256 votes

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    94 comments  ·  Emails  ·  Admin →
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  9. Themes should have their own specific email templates

    The new themes are good, but if you want your emails to look like your site, you have to make your own email template. Crazy! Why can't WA just make email templates that go with themes?? This would make life easier and improve user experience

    8 votes

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  10. Embed Code in Email for Videos, Surveys, etc.

    Why can't we embed code in emails for Videos, surveys, etc. It really hampers the interaction and engagement with our members and contacts. Any timeline on this?

    26 votes

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  11. 2 votes

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    1 comment  ·  Emails  ·  Admin →
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  12. Reminders emails based on a custom date field

    Reminders emails based on a custom date field we have many members that need to renew licences at varying times throughout their membership reminder emails would be fantastic.

    6 votes

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  13. Edit recipient list function

    It would be very helpful to have an "Edit Recipient List" function similar to doing a Mail/Email merge in Outlook; to be able to untick records that you wish to omit from a member/donor group, so that they do not receive the email. This would be especially helpful to exclude donors who have made a recent donation, from an donation drive email blast.
    thanks, Richard.

    6 votes

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  14. save as template

    I would like to see the option to save an email as a template from everywhere an email can be created. Currently, I have to go to the email log and create templates from there, which is fine if the email has been sent. But there is no option to save as a template when you are editing emails from events or membership levels. I want all of my emails to have the same look and feel. Currently, I have to make an email (announcement, renewal reminder, etc) and fudge the system so it sends the email to me (using…

    16 votes

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    3 comments  ·  Emails  ·  Admin →
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  15. Marketing Automation for Emails

    Marketing Automation is a really important and effective feature for building relationships with members, retaining members/customers, and building a brand.

    Unlike one-off campaigns, automations are triggered when specific people meet the pre-defined criteria you set.

    For example, you can introduce folks to your company with a welcome series, get repeat customers by sharing product recommendations, re-engage lapsed customers, send happy birthday messages, and more.

    It would be ideal if WA offered a number of automation types with built-in triggers for common activities, with the ability to create a custom automation if needed.

    Once you’ve chosen an automation, added your content,…

    20 votes

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    4 comments  ·  Emails  ·  Admin →
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  16. Delaying Member activation and Renewal confirmed emails

    It would be a good thing to allow the delay of Member activation
    and Renewal confirmed emails. Say by a few hours, days or even months. The reason for such a feature is to allow some administrative work to be done on an account manually before relaying confirmation.

    This could be somewhat accomplished right now with a saved search + scheduled email marketing in combination to see who renewed last month so it's not critical but it could be useful in certain situations.

    2 votes

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  17. financial macros for email blasts

    Organizations always end up with people who don't pay their invoice to renew their membership and they lapse. And while WA lets you do a search for these lapsed members and email them, it's not possible to insert a link to their unpaid invoice. Yes, you can give them "log in" links, but many people fumble with this and it creates lots of service issues and it's not particularly effective.

    If WA offered financial macros for email blasts, you could email lapsed members and just ask them to CLICK TO RENEW and pay the invoice online. No log in needed.…

    12 votes

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    2 comments  ·  Emails  ·  Admin →
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  18. Autoresponder

    would lika a full functioning auturesponder.

    2 votes

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  19. Save Draft From Template

    A template should be the basis for a draft, but in the current WA setup we cannot save a draft based on a template. We can either send it as a new email or save it as a template. If we can't edit a template and save it as a draft, it's not a template. Please integrate a "save as draft" function to the templates so they can function as...templates.

    7 votes

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  20. More Event Macros available for general email templates

    We would like to be able to add the Event Macro 'Registration Buttons' to regular emails. As it is now it is only available in the 'Event Emails'. We use several email templates which we have prepared to publicize our event. It would be really helpful to have more of the event macros available in the General Email templates.

    14 votes

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