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71 results found

  1. Improve the speed!

    This is not an idea but rather a suggestion for improvement. I love Wild Apricot, always have but notice of late that it is very slow. I have two association clients on the platform and the downtime (the spinning circle) is cutting into our productivity and speed.

    Thanks!

    Constance

    10 votes

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    1 comment  ·  Usability  ·  Admin →
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  2. VIEW ALL option on logs and lists

    It would be very useful to have an option for VIEW ALL for logs and lists. Having to page through any list 50 at a time is cumbersome, especially when you look at one and by default it takes you back to page one, rather than where you were. VIEW ALL would let us scroll for faster review.

    4 votes

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    1 comment  ·  Usability  ·  Admin →
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  3. Submenus direction

    The last two dropdown menu items on the horizontal menu should have submenus fly out to the left, rather than the right, as shown in this screenshot. Because the dropdown menu is so close to the edge of the browser window, the text is cutoff and unreadable to users. Thanks!

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  4. Separation between menu items "Edit" & "Move to trash"

    In Admin mode Webpage the menu items "Edit" and "Move to trash" are adjacent and subject to selection of "Move to trash" inadvertently instead of "Edit". Particularly with smaller and touch screen devices.

    Suggest relocate the "Move to Trash" menu item a bit further to the right.
    Regards
    Bryan

    3 votes

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    1 comment  ·  Usability  ·  Admin →
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  5. Confusing Uses of Term "Administrator"

    PLEASE, PLEASE, PLEASE, PLEASE, use a consistent and different term for the overall WA account primary admin person vs. a bundle membership account admin person vs. one of the people authorized to work in the WA modules.

    I sent out invoices to the entire membership last night and checked the box to send a copy to the organization contact, which is me (membership-dues@idesst.org). That did happen, but a copy of every invoice ALSO went to our president who has full WA access and is one of the 5 administrators, but is not the primary organization contact!!

    The term…

    10 votes

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    2 comments  ·  Usability  ·  Admin →
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  6. Browse for documents to Link in Rules & terms fields

    Custome Fields - Rules and Terms - Linked file. Please could you have a "Browse" option so you can easily search for the document and upload link.

    Thank

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  7. Fix the known glitches. Please, please, please?

    For example ...

    In various operations, the HTML view is mushed together unless we first add an innocuous space (or something), save and reopen. How long would it take to fix that bug?

    In the opt-out macro, the only acceptable syntax is {Unsubscribe_Url}, exactly like that. Anything else (e.g., "URL" or a space instead of an underscore), and the link won't work. Worse, your system will put an unsightly "HEY CLICK ME" invitation to opt-out at the email's bottom. How long would it take to correct your examples (and make their syntax uniform) and make the macro case-insensitive? (I suggest…

    2 votes

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    1 comment  ·  Usability  ·  Admin →
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  8. Fewer new features, more focus on overall UI and common workflows

    Rather than worry about specific, discrete pieces of functionality, I'd propose an overhaul of the entire user experience including:
    1) Make reports that are more useful, e.g. new members, lapsed members, invomplete registrations
    2) Overhaul the email workflwo, e.g. you should be able to name an email before step three in the process
    3) A complete overhaul of the event setup and pricing elements. e.g. Having to create a registration form is a nightmare. Why aren't there simple templates and an ability to preview a form without having to log in as a user?

    With all due thanks, and respect,…

    2 votes

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    1 comment  ·  Usability  ·  Admin →
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  9. Show what levels use what fields in "Membership fields" screen as table

    As things are, I have to click each field to asses whether a membership level uses it, or review them one at a time using the dropdown menu. I would like to see columns to the right of the current list, showing which levels use the field in that row. Column headings would be level name, entries would be an X in the row if that field is used. Would save a lot of design and admin time.

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  10. Choosing a date on Membership Form is Difficult

    I am not sure what the date format is supposed to be (would be helpful if that was a tool tip). If you start typing a standard format such as 11.25.74 or 11/25/74 it states the date format is invalid.

    If you use the calendar to select the date, it starts at December 2016 and takes considerable time to scroll to the correct month. It is also hard to use on an Ipad or tablet.

    My suggestion would be to allow a more standard date for people to enter and give an example of what is expected so they are…

    3 votes

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  11. Clear search box after each search

    It would be great to have search boxes empty each time I go into them.They currently store the last search characters (name or organisation etc) and in order to do a search, I have to clear out the space first. It's just one more set of clicks in the process that I'd rather do without!

    10 votes

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    1 comment  ·  Usability  ·  Admin →
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  12. Increase Font Size, Reduce White Space

    Increase the size on the pages. Currently they take up a fraction of the available space. For example on the Add Member page the entries are tiny, the font is tiny and there is a huge amount of white space down right side and across bottom.

    5 votes

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    2 comments  ·  Usability  ·  Admin →
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  13. When searching, keying <ENTER> shouldn't refresh the page

    In the Membership List, Event List etc, users can type into the search box at the top of the list and the list will seach in "real time", not requiring the user to press <enter> to conduct the search.

    While this is great, most people have a muscle memory to hit <enter> after entering a search term, as it is widely used on the web. In Wild Apricot though, hitting <enter> like this causes the page to refresh (and sometimes the search term clears).

    Can you please code something into the Search box to ignore the <enter> key.

    5 votes

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    1 comment  ·  Usability  ·  Admin →
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  14. Had Keyboard shortcuts in all the Admin screens to reduce the mouse movements.

    I'm suffering from Repetitive Strain I9njuey and would love to reduce the mouse movements with the ability to use keyboard Shortcuts to select tabed menu items etc.

    3 votes

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    1 comment  ·  Usability  ·  Admin →
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  15. bulk upload for multiple coupon numbers

    Would be nice to bulk upload individual coupon codes from an excel spread sheet instead of having to put each code in by hand.

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  16. Rework the admin UI

    I've worked with many different types of admin panels, and Wild Apricot's is hands down the most difficult and counter-intuitive panel I have ever had to struggle with. And, the problem exists throughout the admin system. Whether you're working on the website, managing financial matters or just trying to send an email out to members or contacts, you have to poke around and experiment to hopefully get it close to right. The learning curve is way too steep for what is supposed to be a simple membership site.

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  17. Reduce charges based on field selection

    For the membership fields, just as you have a radio button with extra charge, I would like to see a radio button and / or multiple choice with reduced charge. This would allow me to offer discounts to new members who meet certain criteria, such as being a member of similar association or chapter.

    37 votes

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    18 comments  ·  Usability  ·  Admin →
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  18. When Back clicked, make it so you can return exactly to the place you were

    In event registration, sometimes we have over 100 people registered. When I review an event, I might go to a particular individuals registration and then try to return to the full registrant's list. What happens is I am automatically put back into the #1-50 in the Pager section rather than going to where I was previously (say I was at #75, instead of going back to #75, I'm put right back into #'s 1-50). It's a bit hard to explain this but I would be happy to discuss with anyone to make it clearer. I spend more time getting back…

    89 votes

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    17 comments  ·  Usability  ·  Admin →
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    I’m making this not just about events, but other lists too – this is a common usability problem.

  19. 3 votes

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    0 comments  ·  Usability  ·  Admin →
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  20. Allow me to sort a members event registrations by event name or type when in "admin view"

    When a member has multiple events in their accounts, as the admin I cannot sort the list of event registrations in any way. Should be able to perform a simple sort by function (either date registered, event name or event type should do).

    6 votes

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    2 comments  ·  Usability  ·  Admin →
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