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59 results found

  1. Update Financial section to work properly with Quickbooks & account for merchant fees or processing fees

    If you add the ability to select processing or merchant fee percentages in the admin area, then the actual dollars would document and export to quickbooks correctly. Right now, if anyone uses merchant accounts, the fees aren't noted and deducted in the system and makes the quickbooks export incorrect. In fact it makes the financials incorrect all together. It is an easy fix and hope you do it soon so that the feature can be used. What's the point of exporting incorrect data?

    9 votes

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  2. Expand Help Hours

    I would like to see you expand your live support services to at least weekends if not 24/7.

    8 votes

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  3. Change order of when password is sent

    Is there a way to edit the timing of the password email? Our members are receiving their passwords before we approve them. We want that email to go out after they've been approved.

    8 votes

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  4. Account History Information

    Our Board changes year-to-year. The people who first established our account with WildApricot are long gone. It would be helpful to know how long our association has been using your software. When did we first subscribe with WildApricot? What has been the history of our use? Have we upgraded or downgraded to a different plan during that time? What have been the pricing changes since we first enrolled? If that information is already in the Account section, I can't find it.

    7 votes

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  5. Show member status (active, pending, lapsed, suspended) in the Member Directory

    The membership directory shows all members, including those that are pending, lapsed and suspended. Enable a setting that will allow us to display member status in the directory.
    This will be especially helpful during renewals: members need to know if their membership has lapsed (since some forget to renew or forget IF they have renewed!)

    7 votes

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  6. Charge Canadian users in Canadian dollars

    Briefly: Charge Canadian users in Canadian dollars. The use of US $ causes "fiscal pain" with the fluctuations in exchange rates.
    Please consider.

    7 votes

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  7. Two-stage verification before allowing account to be deleted

    A big problem (and our organization has had this happen in the past) is when someone in charge gets disgruntled and deletes the account and information. Is there a way to require at least a two-fold verification process before an account and all information can be deleted...where it takes more than one administrator to ok it or a secondary authorization from the CEO/President/Manager of the organization? I feel our information and our account is uncomfortably vulnerable otherwise the way things are now. There just has to be a better way to protect accounts and the information from accidental or vindictive…

    7 votes

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  8. Don't auto populate password / email address when editing in admin mode

    When editing a members record that doesn't have an email address, it always puts in our admin password and admin email address. Then we have to delete it out before saving the record. Can you make it so that it doesn't auto populate? This would save us a tremendous amount of time when updating our members.

    6 votes

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  9. website admin access

    separate website admin setting within access settings.

    6 votes

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  10. 6 votes

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  11. Link between membership level and invoice

    I would like to see updates to membership levels linked to invoice updates. We made errors in intial input of membership levels for several members and when membership level was updated it did not automatically update the invoice.

    6 votes

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  12. Accept American Express for payments for WildApricot

    Our non-profit uses an Amex card for all expenses. I see that we can only use MasterCard and Visa for our monthly/annual payments to WildApricot. Can you please accept Amex? Thank you.

    6 votes

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  13. Admin settings - restrict ability to delete custom fields

    How can you set admins to be able to add/edit new contacts/members/events etc. But restrict them to delete or add new custom fields?

    It would be a high risk to allow it on the system.

    Regards
    G

    5 votes

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  14. Email capability for read-only admins

    Allow limited admins send email. One of my many complaints: "It’s too much working signing in and out between membership admin and workshops admin just to do simple tasks like sending an email."

    5 votes

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  15. View as user options

    Requesting a change so we can press a button on a member account to see as they would see their account.

    5 votes

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  16. Store visibility to read-only admins

    Please show the Store in the menu for admins with read-only access.

    5 votes

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  17. Search products

    Please consider:
    In the products portion of the store there needs to be a way to search for products. This could be accomplished by either the tags used for the catague displays or by meta words used in the product name description. I'm sure there are other options as well.
    Using ctrl F, is not user friendly, but is better than nothing.

    4 votes

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  18. Statements

    Please consider adding an option to send a statement as an attachment to an email within the customer's profile WITHOUT having to print. Also the ability to pay from the statement.

    4 votes

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  19. Force first login to shutdown if a second login is attempted

    Members can't reset password, since the browser they are using saved some data that makes WA think they are still logged in. This is a very difficult problem to explain to many people and Clearing their Cache is not a thing they do often. Since they can be using any of a number of browsers and versions it makes it hard and time consuming to help them.
    Rather than WA reporting an error, I think it would be better to force close anything that is causing this duplicate login problem.

    I'm far from an expert here but this is a…

    4 votes

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  20. Pricing that allows small clubs to use WildApricot

    If a club has 25 members, then WildApricot costs $23.04 per member per year. This is far more than a small club can afford. Contrast this with a club of 75 members, WildApricot costs $7.68 per member per year. Is there a way to bring this pricing to small clubs, in keeping with WildApricot's vision to "be the most robust and affordable all-in-one solution for small and midsize organizations"? Perhaps cap the price at $10 per member per year, or charge $.80 or even $.50 per member per month. We do not need a lot of features, just an automated…

    3 votes

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