Force first login to shutdown if a second login is attempted
Members can't reset password, since the browser they are using saved some data that makes WA think they are still logged in. This is a very difficult problem to explain to many people and Clearing their Cache is not a thing they do often. Since they can be using any of a number of browsers and versions it makes it hard and time consuming to help them.
Rather than WA reporting an error, I think it would be better to force close anything that is causing this duplicate login problem.
I'm far from an expert here but this is a very difficult problem to troubleshoot with the user. An alternative option would be for the Administrator to be able break any perceived duplicate login session.
![](https://assets.uvcdn.com/pkg/admin/icons/user_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)