392 results found

1. filter by gift date on donation list (for exporting)

   I do acknowledgments via mail merge and I send donations reports to my treasurer. Right now I export donations (ALL OF THEM) because there doesn't seem to be a way to filter by date for this week or this month or any custom period. I spend a lot of time filtering by custom fields and removing old gifts. This seems like a basic thing. Is it there and I am missing something?

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   0 comments  ·  Donations / Fundraising  ·  Delete…  ·  Admin →
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   Resolved  ·  Team Payments responded

   Released in version 5.12: https://help.wildapricot.com/display/DOC/Release+5.12

2. Pivacy Policy / Terms of Use

   Since a Privacy & Terms of Use Policies are required on websites, it would be great for WA to provide a basic template for those who create a website via your software, to have one provided for them. This way they don't have to go looking around, or hiring someone to create one.

   6 votes

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   1 comment  ·  Website / Content  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Wild Apricot cannot provide any template for such documents as Privacy Policy or Terms of Use. You should seek independent legal advice concerning your specific organization’s commitments.
   You can find more information in our help article related to GDPR https://gethelp.wildapricot.com/en/articles/1580

3. Update slideshow gadget so that it works on mobile

   Would be great if the built-in slideshow gadget worked on mobile devices. On my iPhone 6, only the first image of the slideshow is shown. Is this a known issue?

   3 votes

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   1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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   Resolved  ·  Team Mobile responded

   It’s about half a year without the answer to our questions.
   Feel free to reopen it with the additional info if this issue is still reproducing.

4. mobile app for admins to access wait list

   We need the mobile app to allow admins to access and use the waitlist functions. We often have waitlists so a cancellation by itself isn't sufficient. We need to see who's next on the waitlist and add them as a registrant, THEN cancel the other one.

   8 votes

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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   Resolved  ·  Team Mobile responded

   Implemented in 3.4

5. can't scroll in edit mode?

   is it me or my computer? When I go into edit mode in any theme, I am unable to scroll down the page with my mouse but only edit right where I am. If I can scooch over to the right or the left of the gadget, to where there is blank space, then I can scroll. When not in edit mode, scroll works fine.

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   0 comments  ·  Website / Content  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Fixed in version 6.12.

6. Full Screen Getting Started Video/Tour

   Your Getting Started You-Tube video should be available in full screen mode - it's too hard to see where the clicks are made to be helpful.

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   1 comment  ·  Usability  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTeam Support (Customer support, Wild Apricot by Personify) responded

   Clicking the YouTube icon at the bottom right of the video will open the video on YouTube, where you can click the Full screen option to watch the video full screen.

7. Provide a dedicated Tender for Square payments

   Provide a dedicated tender for Square payments: “Online payment (Square)”. (I have to go through all the square payment transactions and manually change the tender just so that I can use the “tender” value to limit a display or export to only Square transactions.)

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   0 comments  ·  Online payments  ·  Delete…  ·  Admin →
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   Resolved  ·  Team Mobile responded

   Starting the 3.2 version of the admin app, all payments via Square POS get a special tender automatically.

8. Ability for the admin to set/ change “not attending” invitees event status.

   Please add the ability for the admin to set/change the attendees event status to "not attending".

   23 votes

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   6 comments  ·  Events  ·  Delete…  ·  Admin →
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   Resolved  ·  Team Events responded

   Released in version 6.0
   See more details: https://gethelp.wildapricot.com/en/articles/1583-version-60-release#responses

9. Dashboard with graphics for total members per group

   We have to report out via graphs to show membership levels to our executives. The system has no dashboard to show graphics of levels of membership.

   IE: 52 members with a bar graph for Veterans Group. 25 members are in Wichita, 22 members are in Miami.

   Need a Graph to show who is where and total levels of membership. You might have one group that is scattered across the world. We cannot see that in this system yet.

   Simple bar graphs or digital dashboard.

   7 votes

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   0 comments  ·  Gadgets  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Addressed by Membership Trends report.

10. FieldValues array with proper keys

    When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

    Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

    // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

    foreach($contactResult[FieldValues] as $x => $x_value) {
    

    // iterate the FieldValues array
    // echo "Key=" . $x . ", Value=" . $x_value[SystemCode];

    // MemberSince system code is membership initial dade, RenewalDue is membership expiration date
    if ($x_value[SystemCode]=='MemberSince'){
        $membershipSince = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
    
    } elseif ($x_value[SystemCode]=='RenewalDue') {
        $membershipExpiry = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
                }
    } 
    

    Accessing FieldValues[SystemCode][Value] would be much nicer so FieldValues['MemberSince'][Value] would be much more preferred.

    When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

    Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

    // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

    foreach($contactResult[FieldValues] as $x => $x_value) {
    

    // iterate the FieldValues array
    // echo "Key=" . $x .… more

    2 votes

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    1 comment  ·  API  ·  Delete…  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    API is already used by hundreds of organizations, so we can’t just change data structures in existing API. Please use solution suggested by Alex Sirota.

11. Prevent Accidental Large-Scale Archiving

    Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.

    3 votes

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    1 comment  ·  Members  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Membership responded

    Resolved in version 5.11.2: https://help.wildapricot.com/display/DOC/Update+5.11.2

    To prevent accidental archiving the ‘Archive contacts’ button has been removed.
    You can still archive contacts one at a time from their contact records, and archive multiple contacts by importing a properly formatted spreadsheet.

    Astra crew @ Wild Apricot

12. saving emails

    i often get kicked out while doing an email and even though it says auto saved, it did not. Would love to have a button to save as we go along and not rely on auto save for emails

    3 votes

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    0 comments  ·  Emails  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Husky responded

    Done long ago. There is now a ‘save’ link in a top left corner of the email wizard.

13. Clone events from the mobile app

    Make a possibility to copy existing events from the app.

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    1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Mobile responded

    We’ve released this feature in the 2.2 release:
    help.wildapricot.com/display/DOC/Mobile+2.2

14. Remain within current contact financials upon deleting an invoice or payment. Is this a bug?

    Is this a bug?

    For various reasons, there are times which arise when an invoice or payment needs to be deleted. It frustrates us that each time we delete an invoice or payment within a particular contact's financial transactions, we are consistently redirected out to the global financial page for invoices or payments, respectively.

    If we are editing financials at the contact level, we should be returned to that contact's financials alone. More often than not, there are still other tasks to perform within the contact. It takes a lot of unnecessary extra steps to get back to where we need to be when we are redirected away.

    I will admit that once in a blue moon, it actually does stay within the current contact's financial info (but very rarely). This makes me wonder if this issue is simply a bug, and the expected behavior is actually to stay within the current contact.

    Thank you for your time and consideration.

    Is this a bug?

    For various reasons, there are times which arise when an invoice or payment needs to be deleted. It frustrates us that each time we delete an invoice or payment within a particular contact's financial transactions, we are consistently redirected out to the global financial page for invoices or payments, respectively.

    If we are editing financials at the contact level, we should be returned to that contact's financials alone. More often than not, there are still other tasks to perform within the contact. It takes a lot of unnecessary extra steps to get back to where we… more

    4 votes

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    1 comment  ·  Finances  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

    Released in 5.12.2 on 12 Oct 2017
    Release notes: https://gethelp.wildapricot.com/en/articles/1498-version-5122-release

15. Show the actual color next to "automatic" color and styles

    Color and styles : rather thank just showing "automatic", actually show the color was well. it would make locating the background or text color in the web pages much easier to edit.

    12 votes

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    0 comments  ·  Website / Content  ·  Delete…  ·  Admin →
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    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Available now in Quick customization panel for Colors and Styles functionality for all themes (not deprecated, older themes).

16. Manage admin rights

    If you need to manage admin rights from the app feel free to vote for this idea.
    Any comments are appreciated also.

    4 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Mobile responded

    We’ve released this feature in the 2.2 release:
    https://help.wildapricot.com/display/DOC/Mobile+2.2

17. Mobile apps using square to pay online for registrations. Need tutorial and where to begin!

    Make the service and ability to pay on line via square using a computer too more obvious on the site. I am new to this, need it, and don't even know where to begin. Need a tutorial explaining it. We want to drop PayPal and move to having payments handled by a bank, not PayPal.

    3 votes

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    4 comments  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Mobile responded

    We made help page about Square’s integration more detailed:
    https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+Square

    We added FAQ about Square also:
    https://help.wildapricot.com/display/DOC/Accepting+mobile+payments+using+Square#AcceptingmobilepaymentsusingSquare-Frequentlyaskedquestions

    Please, check it and tell us what would you like to add.

18. allows from emails from our domain

    add email addresses tied to our domain

    3 votes

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    0 comments  ·  Emails  ·  Delete…  ·  Admin →
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    Resolved  ·  Dmitry Smirnov responded

    It is totally possible. In order to use your custom domain as a source of emails, please configure a custom domain in website settings and add SPF record in your DNS settings.

    See these links for details:
    Set custom domain
    https://gethelp.wildapricot.com/en/articles/545

    Add SPF record
    https://gethelp.wildapricot.com/en/articles/65#modifying

19. Registration Enabled button on development page

    The "Registration is Disabled" wording continues to confound me as I create a registration form. After creating the registration form the registration enabled button should appear on the form itself. I have spent too much time looking for the Registration Enabled button and it is not where it intrinsically should be.

    5 votes

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    Resolved  ·  0 comments  ·  Events  ·  Delete…  ·  Admin →
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20. Waitlist enable / disable status is not clear for registration types

    Wait list granularity is great.
    However, it would be nice if the user interface made things clear. Because right now, they're not. UI tweaks can solve a world of headaches.
    See this video for more explanation:
    https://youtu.be/X8Kfan3me74

    1 vote

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    1 comment  ·  Events  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Events responded

    Released in version 5.15 – https://help.wildapricot.com/display/DOC/Release+5.15

    Events team @ Wild Apricot