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367 results found

  1. Unsubscribe from emails without being prompted to login

    We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login…

    4 votes

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    0 comments  ·  Emails  ·  Admin →
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  2. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    6 votes

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    2 comments  ·  Emails  ·  Admin →
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  3. Adding a search option to email recipient choice

    "Saving a search" to email a group is time consuming and unnecessary. Please integrate the search within the email recipient choices to save steps and time.

    1 vote

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  4. I would like to be able to change the default color of hyperlinks in my emails.

    I am sick to death of going through the effort of changing the color of my hyperlinks in my emails. I would like a way to chose a color for my email hyperlinks, and have that color be applied to all the hyperlinks in my emails AND if I want to change the color, I would like to not have to highlight the text, remove the formatting, then highlight the text again, and pray that the color will actually change, because sometimes it doesn't and I have to do this process a few times, or leave the window and come…

    35 votes

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    5 comments  ·  Emails  ·  Admin →
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  5. Event announcement link tracking doesn't include clicks from macro 'Registration Buttons'

    While it's extremely handy to insert the registration buttons macro into event announcements, recipient interaction with them isn't recorded on the email log. For example, an announcement I sent out this week has one link click recorded against it.

    However, six additional bookings immediately followed the announcement. The only way to capture this data is to manually cross reference registrants registration date/time with the event announcement. The bookings clearly occurred as a result of the announcement. However, as registrations through the buttons aren't included in the tracking data it's pointless using the email log to evaluate the impact of event…

    2 votes

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  6. Alight layouts to left

    Right now, even if left justified, the gadget the text block is in is still centered. Could a change be made so the email text is all to the left? That would help make it look more like a human is sending the email than a CRM.

    2 votes

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  7. Add ability to change the "reply to" email address for member renewal reminders.

    For example, I want replies to the renewal reminders to go to our MEMBERSHIP email rather than the main email specified in the account profile.

    14 votes

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  8. Bring back the DISCARD email button please

    Please bring back the discard email button!!!! During one of the updates the email system was changed and you can no longer discard the email you are working on. Because of this we are ending up with a whack of emails we have to go through and individually delete. This is a pain. The "Save and Exit" feature is great, but sometimes you don't want to save what you started, you just want to discard it without having to go to the effort of going to the Emails page to select the email and delete it. Thank you!!!! :)

    54 votes

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    1 comment  ·  Emails  ·  Admin →
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  9. Insert Picture Into Text

    With the new email update, I was told by Wild Apricot that you can no longer insert pictures into the text. This is an issue especially, for example, if I want to include a signature block and cannot include the company logo below the name, address, etc. I would have to instead include an additional image gadget and line it up just right with the signature block.

    115 votes

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    28 comments  ·  Emails  ·  Admin →
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  10. Show Wild Apricot status of email delivery queue in Help Centre>Help & Support>System status

    There's currently no way to view whether there's issues with the email delivery queue specifically on our account or across Wild Apricot as a whole via Help & Support.

    Automatic and manually sent emails have been in our queue for 72 hours and, at the weekend, there's no personal support available. Some of our messaging is time critical and while scheduled on a Friday needs to be received only on a Sunday evening to be relevant.

    The only solution seems to be for staff to manually pause the mailing on Sunday afternoon when it is clear that the email will…

    6 votes

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  11. Year End Donor Letters

    Year-end Donor Letters: Is there a way to generate year-end donor letters, showing their total for the year? Seems like this could be done from a template with macros rather than needing to create them one by one.

    5 votes

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  12. View email after it's scheduled

    After scheduling an email to go out, allow for preview & sending of test email without pausing/unscheduling it.

    10 votes

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    1 comment  ·  Emails  ·  Admin →
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  13. Registrant email update - refresh recipient list in ‘Email Registrants’ function

    I need to schedule an update to event registrants so I select ‘Email registrants’. Email is written and saved ready for scheduling the next day. Overnight several new registrants book on to the event. However, there’s no way to refresh the registrant list generated through the ‘Email registrants’ option the previous day. This then means I have to copy and insert the email contents into a fresh email generated through ‘Email registrants’ to capture the new bookings. Or I can manually add the contacts to the existing recipient list as separate entities. Or I send the email to the original…

    3 votes

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  14. Allow cancelling emails before they're sent out

    Create a timed delay and allow for cancellation of emails sent to queue

    6 votes

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    3 comments  ·  Emails  ·  Admin →
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  15. receiving email updates when something is posted on the website

    I think it would be a nice feature if members could receive updates when events or news is posted to their region.

    2 votes

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    1 comment  ·  Emails  ·  Admin →
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  16. Email Editor Cancel Button, undo changes

    Within the Email Editor, there is no Cancel button. If a serious error is made when drafting an email (particularly one that has already been saved), there is no way to escape and discard the changes and start again. Almost every other editing module on the site has a Cancel option.

    73 votes

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    5 comments  ·  Emails  ·  Admin →
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  17. archive emails

    I would like the ability to archive email templates or at least sort them.

    3 votes

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  18. membership renewal email

    It would be nice to be able to specify a date/time automatic for membership renewal emails to go out. It's difficult to calculate x number of days before expiration when planning a communications campaign.

    4 votes

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  19. Apply Email Editor for Events and Member Emails

    We were all switched to the new email editor, which I have gotten used to. Now, why can't the event and membership emails use the same editor? It is frustrating to create a template in the new editor and not be able to apply it to an event or membership email without it bringing in lots of awkward tables. Being able to use the same email editor in all parts of Wild Apricot would be really helpful.

    3 votes

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  20. Change Renewal Email Time

    Can the automated emails for renewals be set to 12:00PM so that our members actually see them? They currently are emailed out at 12:00AM. It would seem more personal if they actually were delivered when we were in the office. Thanks!

    2 votes

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