407 results found

1. Simplify Wild Apricot Account Setup

   Current situation
   When setting up an account for the first time it's difficult to understand what should be setup first, how things are connected and what triggers exist in the system (e.g. emails are sent to members)

   Desired situation
   Simplify account settings and create a clear tour through the system, that explains what must be setup and how various pieces are connected, without having to study help and or contact support.

   7 votes

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   3 comments  ·  Account administration  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   In 2109 we made several improvements to help new customers to setup Wild Apricot account, like the Trial guide, updated and improved Getting started content, the content of system emails, and other small changes across the system.

2. RSVP with Guests

   Thank you for implementing Simplified Event Registration - https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825605 . It's a great first step - but there are many other suggestions in that item that could not all be implemented right away. So I will start this wishlist item to capture my suggestion and others to come.

   Could you please improve this feature by adding either a field for number of people, and/or checkboxes for each member if it is a bundle membership? These would be options in setting up the event.

   Without this, or at least the option for a member to register more than once, the feature is not useful to us as is, because most of our registrations are for both of the members in a couple (bundle).

   Thank you for implementing Simplified Event Registration - https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825605 . It's a great first step - but there are many other suggestions in that item that could not all be implemented right away. So I will start this wishlist item to capture my suggestion and others to come.

   Could you please improve this feature by adding either a field for number of people, and/or checkboxes for each member if it is a bundle membership? These would be options in setting up the event.

   Without this, or at least the option for a member to register more than once, the feature… more

   17 votes

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   11 comments  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  Team Events responded

   Released in version 5.18.

   Registrants for simple (RSVP) events can now add guests. They can indicate the number of guests they wish to bring, up to the limit administrator specified.

   More about 5.18 release: https://gethelp.wildapricot.com/en/articles/1566-version-518-release

   Thanks again for your votes and comments.
   Katya, Events crew @ Wild Apricot

3. Include Event ID Field to export file

   Right now - when exporting the attendance list for an event - the Event Name is exported -that and the date are the only fields that identify the event.
   The issue is that we offer the same 'event' name/description multiple times - so w/o a unique eventID - it is difficult to to do reporting outside of WildApricot and distinguish between the various offerings of the same event

   1 vote

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   0 comments  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   Published with version 6.14

4. Autosave while composing email template

   I was just composing a lng email when for no appearent reason, the content disappeared and I was kick back to the "select a template" menu page. It would be good to have a dependable, periodic system save during the email composition process.

   8 votes

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   3 comments  ·  Emails  ·  Delete…  ·  Admin →
   Resolved  ·  Dmitry Smirnov responded

   Autosave is now implemented for both email templates. You will not loose your work in case of accidental closing browser or glitch in your computer.

   Changes to email templates are automatically saved every 5 seconds. If your browser crashes or you accidentally reload the page, you’ll be prompted to continue editing the auto-saved version the next time you open the template for editing.

5. My business is for-profit. What tools do you have for me?

   Everything I read from WA -seminars, webinars, summit - are all geared toward non-profits. How many of your customers are for-profit? My organization is, so I always feel like the non-profit webinars might be irrelevant to me. Are you missing a whole niche like my business who isn't non-profit?

   1 vote

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   0 comments  ·  Forums  ·  Delete…  ·  Admin →
   Resolved  ·  AdminTeam Onboarding (One of apricots, Wild Apricot by Personify) responded

   Hi Jennifer,

   We do have a number of for-profit orgs. using Wild Apricot. I’m afraid I do not know the exact number.

   Good point about perhaps expanding the scope of our content to serve for-profit needs.

   I’ll pass that on to our content team.

   Thanks again for the feedback!

6. Change waitlist default setting for collecting attendee info

   Wait List: currently has setting at event level for 3 options for collecting attendee info. Default is name/email. I would prefer default to be collect all registration info. When you move someone to the event from Wait List, you need all the info anyway, so just collecting name/email is not that useful. AND if you fail to change the setting on every registration type, it also fails to collect all info. At minimum the Event level setting should make all registration types default to the same setting as the event. We have had major issues with having to re-register wait list people since we were missing all their information.

   Wait List: currently has setting at event level for 3 options for collecting attendee info. Default is name/email. I would prefer default to be collect all registration info. When you move someone to the event from Wait List, you need all the info anyway, so just collecting name/email is not that useful. AND if you fail to change the setting on every registration type, it also fails to collect all info. At minimum the Event level setting should make all registration types default to the same setting as the event. We have had major issues with having to re-register wait… more

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   1 comment  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  Team Events responded

   Resolved in release 5.17.
   Common waitlist settings now presented on the Waitlist tab and removed from registration types.

   See more details https://help.wildapricot.com/display/DOC/Release+5.17

7. Integrate with Stripe payment processor

   Please, please, please allow integration with other processors like Stipe. PayPal is killing me.

   1 vote

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   0 comments  ·  Online payments  ·  Delete…  ·  Admin →
   Resolved  ·  Team Payments responded

   We already integrate with Stripe. Please refer to this help article for help: https://help.wildapricot.com/display/DOC/Stripe
   All payment systems that we work with are listed here: https://help.wildapricot.com/display/DOC/Online+payments#Onlinepayments-supportedsystemsSupportedpaymentsystems

   Oleg, Product Designer @ Payments team

8. Formatting HTML

   I like to format my HTML to a greater degree than you do. My formatting doesn't "stick," however. So my suggestion is to allow my formatting to remain, if it does not violate any HTML rules.

   1 vote

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   0 comments  ·  Website / Content  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

   With the 7.9 version release, we updated the code editor for editing HTML, CSS, and JavaScript.

   More about a new code editor and 7.9 release https://gethelp.wildapricot.com/en/articles/1712-version-79-release

9. Test emails are very slow

   When I am drafting emails, I want to send a test email to my address to check the links, proofread, and circulate to others for content approval.

   I find that the test emails take an inordinate amount of time to be delivered - sometimes not until the next day. Test emails should be prioritized so that they are delivered as quickly as possible so that the drafting process doesn't take too long.

   8 votes

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   2 comments  ·  Emails  ·  Delete…  ·  Admin →
   Resolved  ·  Team Husky responded

   This issue was fixed a few months ago. Have you noticed any delays in sending test email during the last couple of months?

10. filter by gift date on donation list (for exporting)

    I do acknowledgments via mail merge and I send donations reports to my treasurer. Right now I export donations (ALL OF THEM) because there doesn't seem to be a way to filter by date for this week or this month or any custom period. I spend a lot of time filtering by custom fields and removing old gifts. This seems like a basic thing. Is it there and I am missing something?

    1 vote

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    0 comments  ·  Donations / Fundraising  ·  Delete…  ·  Admin →
    Resolved  ·  Team Payments responded

    Released in version 5.12: https://help.wildapricot.com/display/DOC/Release+5.12

11. Pivacy Policy / Terms of Use

    Since a Privacy & Terms of Use Policies are required on websites, it would be great for WA to provide a basic template for those who create a website via your software, to have one provided for them. This way they don't have to go looking around, or hiring someone to create one.

    6 votes

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    1 comment  ·  Website / Content  ·  Delete…  ·  Admin →
    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Wild Apricot cannot provide any template for such documents as Privacy Policy or Terms of Use. You should seek independent legal advice concerning your specific organization’s commitments.
    You can find more information in our help article related to GDPR https://gethelp.wildapricot.com/en/articles/1580

12. Update slideshow gadget so that it works on mobile

    Would be great if the built-in slideshow gadget worked on mobile devices. On my iPhone 6, only the first image of the slideshow is shown. Is this a known issue?

    3 votes

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    1 comment  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    It’s about half a year without the answer to our questions.
    Feel free to reopen it with the additional info if this issue is still reproducing.

13. mobile app for admins to access wait list

    We need the mobile app to allow admins to access and use the waitlist functions. We often have waitlists so a cancellation by itself isn't sufficient. We need to see who's next on the waitlist and add them as a registrant, THEN cancel the other one.

    8 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    Implemented in 3.4

14. can't scroll in edit mode?

    is it me or my computer? When I go into edit mode in any theme, I am unable to scroll down the page with my mouse but only edit right where I am. If I can scooch over to the right or the left of the gadget, to where there is blank space, then I can scroll. When not in edit mode, scroll works fine.

    3 votes

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    0 comments  ·  Website / Content  ·  Delete…  ·  Admin →
    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Fixed in version 6.12.

15. Full Screen Getting Started Video/Tour

    Your Getting Started You-Tube video should be available in full screen mode - it's too hard to see where the clicks are made to be helpful.

    1 vote

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    1 comment  ·  Usability  ·  Delete…  ·  Admin →
    Resolved  ·  AdminTeam Support (Customer support, Wild Apricot by Personify) responded

    Clicking the YouTube icon at the bottom right of the video will open the video on YouTube, where you can click the Full screen option to watch the video full screen.

16. Provide a dedicated Tender for Square payments

    Provide a dedicated tender for Square payments: “Online payment (Square)”. (I have to go through all the square payment transactions and manually change the tender just so that I can use the “tender” value to limit a display or export to only Square transactions.)

    2 votes

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    0 comments  ·  Online payments  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    Starting the 3.2 version of the admin app, all payments via Square POS get a special tender automatically.

17. Ability for the admin to set/ change “not attending” invitees event status.

    Please add the ability for the admin to set/change the attendees event status to "not attending".

    23 votes

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    6 comments  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  Team Events responded

    Released in version 6.0
    See more details: https://gethelp.wildapricot.com/en/articles/1583-version-60-release#responses

18. Dashboard with graphics for total members per group

    We have to report out via graphs to show membership levels to our executives. The system has no dashboard to show graphics of levels of membership.

    IE: 52 members with a bar graph for Veterans Group. 25 members are in Wichita, 22 members are in Miami.

    Need a Graph to show who is where and total levels of membership. You might have one group that is scattered across the world. We cannot see that in this system yet.

    Simple bar graphs or digital dashboard.

    7 votes

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    0 comments  ·  Gadgets  ·  Delete…  ·  Admin →
    Resolved  ·  AdminKatya Tyukina (Director of Product Management, Wild Apricot by Personify) responded

    Addressed by Membership Trends report.

19. FieldValues array with proper keys

    When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

    Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

    // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

    foreach($contactResult[FieldValues] as $x => $x_value) {
    

    // iterate the FieldValues array
    // echo "Key=" . $x . ", Value=" . $x_value[SystemCode];

    // MemberSince system code is membership initial dade, RenewalDue is membership expiration date
    if ($x_value[SystemCode]=='MemberSince'){
        $membershipSince = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
    
    } elseif ($x_value[SystemCode]=='RenewalDue') {
        $membershipExpiry = $x_value[Value] ? date("F j, Y",strtotime($x_value[Value]))  : 'UNAVAILABLE';
                }
    } 
    

    Accessing FieldValues[SystemCode][Value] would be much nicer so FieldValues['MemberSince'][Value] would be much more preferred.

    When using the FieldValues array currently the array has to be iterated to find the proper value you wish to access. It would be better if FieldValues array had properly named keys (maybe the SystemCode?) rather than just indexed keys.

    Currently we use this PHP code to iterate an array each time we look for a particular value, and it's not really an ideal or very readable:

    // Using ternary operator to test for NULL date values using $condition ? $trueVal : $falseVal

    foreach($contactResult[FieldValues] as $x => $x_value) {
    

    // iterate the FieldValues array
    // echo "Key=" . $x .… more

    2 votes

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    1 comment  ·  API  ·  Delete…  ·  Admin →
    Resolved  ·  Dmitry Smirnov responded

    API is already used by hundreds of organizations, so we can’t just change data structures in existing API. Please use solution suggested by Alex Sirota.

20. Prevent Accidental Large-Scale Archiving

    Our membership director has accidentally archived hundreds of membership records twice in the last two months. I'd like a feature to prevent large-scale accidents. Perhaps an extra step or an extra privilege setting to archive more than a few records at one time.

    3 votes

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    1 comment  ·  Members  ·  Delete…  ·  Admin →
    Resolved  ·  Team Membership responded

    Resolved in version 5.11.2: https://help.wildapricot.com/display/DOC/Update+5.11.2

    To prevent accidental archiving the ‘Archive contacts’ button has been removed.
    You can still archive contacts one at a time from their contact records, and archive multiple contacts by importing a properly formatted spreadsheet.

    Astra crew @ Wild Apricot