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  1. Do not automatically update renewal date when admin changes level

    We use a separate membership level for board members (the need came up when we wanted to have a section of the web site reserved for board members and couldn't find another way to do it other than limiting a section to a specific membership level).

    When a member comes on to the board, her/his membership renewal date changes automatically to a year from the date of the change itself. This is a problem for us as the membership renewal date is independent from the board service date (one should not drive the other).

    What I would like is for…

    6 votes

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    6 comments  ·  Members  ·  Admin →
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  2. Manual payments of membership - confusing users.

    Since one of the recent updates the payment system was changed which has caused me a lot of problems. Many of my members are not pressing the "review and pay" button. They are printing out the page with that button on it and then they are never actually creating the invoice. If their payment makes it through the mail with the paper copy that is not a big deal, but if I never get their membership payment I have no way of knowing that they started a renewal.

    If there is a way to modify the UI to have a…

    3 votes

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    6 comments  ·  Members  ·  Admin →
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    Archived  ·  Evgeny Zaritovskiy responded

    This is not relevant anymore, system works differently and buttons are called differently. I do not say that now it’s all clear and fine, but this particular suggestion is outdated. Closing.

  3. Registration email confirmation customization [10260]

    Hi,

    We would really like to customize the admin event registration confirmation email to add custom fields. Until that is available, we're hoping to simply find a way to add our admin email address as a cc to the custom registration email we created for the attendees.

    Presume there must be a way to do this, even if it requires setting up a rule within the mailbox admin to forward a copy of all outgoing emails to admin@xyz.com for example.

    We have a custom attendee confirmation email setup, but we can't figure out how to get a copy of that…

    5 votes

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    4 comments  ·  Events  ·  Admin →
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    Archived  ·  Team Events responded

    Any registration email could be copied to organization account in the Event email settings. Also any existing administrator could be selected as cc or any email could be specified in the Email Routing settings.

  4. ELAVON

    When we started with WA almost a year ago, we made it clear that it was important to us to be able to process C/C transactions and that our payment processor was Elavon. We were told that Elavon support was expected to be included in your next release, and this was a major factor in our decision to adopt WA.

    As we now know, your solution was based on the use of CRE Secure as an intermediary. Unfortunately, at our relatively low transaction volumes, this solution would nearly double our C/C processing costs, which is not feasible.

    On the basis…

    4 votes

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  5. Member List Searches Missing Administration Search Criterion

    Currently the only administration criterion you can search for in the Advanced search area of the member list is "Administration access" is granted or denied.

    It would be far more useful to allow selection criterion that correctly mirrors the actual administrator settings in the database, those being:
    * Account administrator (Full access)
    * Account administrator (Read-only access)
    * Membership manager
    * Event manager
    * Donations manager
    * Website editor - All pages
    * Website editor - Selected pages

    4 votes

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    4 comments  ·  Contacts  ·  Admin →
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  6. Restrict membership to dues paying members only

    I would like to see an enhancement in the way membership forms are taken that will restrict the membership form from creating a profile if a member has submitted an application but has not yet paid their annual membership dues. The way the membership form is currently set up is that it allows a person to sign up for a membership, but does not force them to pay their dues in order to create a profile. Instead, an invoice is created and they have the option to pay or not pay. Paying dues should NOT be an option. Either they…

    4 votes

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    3 comments  ·  Members  ·  Admin →
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    Archived  ·  Team Membership responded

    The request is no longer relevant.
    There is a setting in membership level “New applications” tab called “Payment has to be received in full before membership is activated”. If it is enabled, new members do not receive any special privileges, they are just regular contacts with pending invoice.

  7. Capability to transfer member credits to another

    It would be nice if we could also "settle" a member credit to another member/contact account. We get requests sometimes from members to use their credit to pay another member's invoice (may be a spouse or friend). It would be great if we could do that with a "settle" to another account as an option, rather than just invoices.

    5 votes

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    Archived  ·  3 comments  ·  Finances  ·  Admin →
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  8. Add Amazon Payment processor option

    Amazon is now offering free payment service to their accounts. Since our org is already an active Amazon Associate, the payment plan would be a perfect fit. It would be great if WA would support the Amazon protocol like Google or Paypal. An Amazon Payment button and corresponding widget might solve a multitude of costly problems.

    6 votes

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    Archived  ·  1 comment  ·  Online payments  ·  Admin →
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  9. Payeezy Gateway

    Need payment support for Payeezy Gateway ( was Global Gateway e4)!!!

    5 votes

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    Thank you for posting and sharing your feedback with us.

    Adding a new gateway doesn’t align with our current focus for the product. Supporting each payment systems takes time and resources away from our development and support teams to provide the better, more reliable service.

    We are going to archive the idea, but please, continue to share your feedback!

  10. Event Registrations and Payment routed to external site

    I am a small scuba diving club - The Whalers Dive Club http://www.whalersdiveclub.com (less than 100 members); most of our events free such as monthly meetings; a few special events require registration and a fee. WildApricot event registration, reminders and payment processing works great for these.
    However, we outtask all of our monthly and annual dive trips to an outside organization. Registration and payment must be made to them. By doing this I lose visibility to who in our club is going on these trips. I can request the members to register on our web site, and then go to…

    2 votes

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    4 comments  ·  Events  ·  Admin →
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    Archived  ·  Evgeny Zaritovskiy responded

    We have RSVP as a separate request and working on it now.
    I do not see us doing special redirect to another site after registration, sorry. Closing.

  11. Disabling workflow emails

    Does anyone know why there is no option to disable ONLY the workflow emails? It first appears that you can just uncheck the box, but this is not so--when you click "edit" the message says you can only disable it if you choose to disable ALL email to the member.

    This is an issue because we've had several members complain about the influx of too many emails.

    Am I missing something?

    2 votes

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    3 comments  ·  Emails  ·  Admin →
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    Archived  ·  Evgeny Zaritovskiy responded

    We cannot disable workflow emails, they are required for proper system functioning. But I do agree that number of email has to be decreased and as Oleg mentioned, we have another post for this.

  12. Multiple suggestions to improve event management

    We have many events per week because we are a large program. Some events are recurring, but often with differences each week (look at http://www.cmacskiracing.com/JuniorU16Calendar/ for an example). I get continual feedback from our coaches who need to enter items in the calendar that this is very cumbersome. For instance: 1. the event list a very sparse/inefficient layout. Can you format this in rows like a spreadsheet so I can see many more events? The current design uses only the left half of my screen. 2. the event list has no ability to filter by Tags 3. the event list…

    2 votes

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    3 comments  ·  Events  ·  Admin →
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  13. Membership drive incentive program

    I've been thinking for a while now that being able to reward members for signing up or referring other members would be SO great.

    A point system would be best, and when a certain amount of points is earned, they can trade them in for merchandise or credit toward renewal etc. But also just a straight automatic credit to their account would be ok too (for example, every application with their name or code they get $5 credit on their membership account).

    Is this anything that can be automated - name or code links to them and adds the preset…

    2 votes

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    3 comments  ·  Members  ·  Admin →
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  14. Event Filters

    Sir 1) End user should able to add events2) End user should able to filter events by event type (free or paid), event city, country, state, zipcode, between dates, event catogery (seminar vs dance)3) free tickets should be able to booked4) Paid events should have barcoded ticket to be purchased and emailed to purchaser.5) Event calendar should have pinterest style view theme. Calendar should have agenda, pinterest views.6) Event filters should be designed like this below.SearchBox | SearchBox | SearchBox | SearchBox | SearchBox | SearchBox | SearchBox | SearHCity | State | Country | Zip Cide | free/paid |…

    3 votes

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    2 comments  ·  Events  ·  Admin →
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    Archived  ·  Evgeny Zaritovskiy responded

    This is too much of suggestions in one idea, we won’t be able to work with this. Some suggestions are already in separate posts.

  15. Google checkout - recurring billing [10457]

    Hello,

    One feature I would love to see is to have the option to use Google Checkout's recurring billing feature... it is currently in beta (please see this article: http://code.google.com/apis/checkout/developer/Google_Checkout_Beta_Subscriptions.html )

    Authorize.net and Paypal Pro both carry sizable monthly fees associated with recurring billing, so if Google Checkout can be used to run subscriptions for recurring payments, this would be very helpful for our nonprofit!

    Thanks.

    2 votes

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  16. Membership Information to show up when manually entering event attendees

    I receive a lot of event registrations through Email and mail and when I enter them manually in the event, there is no way to see if they are a member or not. This is helpful as we have different pricing for members and nonmembers. I have to leave the event page and go into the contacts to verify if someone is a member or not, then go back to the events page and invoice the appropiate amount.

    3 votes

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    Archived  ·  1 comment  ·  Events  ·  Admin →
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  17. Ability to add link to the membership application and renewal workflow screens

    Improved customizability of system screens. We use a third party payment processor and need to be able to link to their site from the screen a new or renewing member sees after creating or updating their profile.

    We currently send them an invoice with a link to the payment processor site. Of course the new/renewing members don't read the invoice so they don't click the link. Instead, they e-mail or call us.

    In the abscence of a "shopping cart" I need to be able to get at the membership application submitted/updated screen to place a link to our separate site…

    2 votes

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    Archived  ·  2 comments  ·  Online payments  ·  Admin →
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  18. Ability to integrate with Paypals' Sandbox site

    To do complete end to end testing of Paypal integration it would be very helpful if an option under "Payment Settings" was available to indicate whether to use production paypal (paypal.com) or test paypal (sandbox.paypal.com). This option would require that two sets of API credentials be kept - one for paypal.com and one for sandbox.paypal.com.

    One large benefit of using sandbox.paypal.com is that NO money is actually involved in the testing transactions. The paypal sandbox is setup exactly like the production paypal site except for the use of test accounts that automatically generate credit card numbers, expiration dates, bank accounts…

    3 votes

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    Archived  ·  1 comment  ·  Online payments  ·  Admin →
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  19. Membership Access and fingerprint readers

    We use Wild Apricot as membership software for our community swimming pool. It is great for online registration, creating membership lists, etc. It would be REALLY GREAT if Wild Apricot developed software to integrate with e.g. fingerprint readers so that we could use the software to not only track and manage our membership but also use it for membership access to the facility. Just something to think about for the future...

    1 vote

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    2 comments  ·  Integration  ·  Admin →
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  20. Adding links to member profile pictures [11684]

    We are looking at the possibility of adding QR codes to member profiles. This can be done very easily via the member picture option. It works just fine, I can create QR and insert codes to go to websites, pull up google location maps or send SMS messages.

    What would be nice is to do something if the site visitor mouse-clicks on the QR code rather than scans it. Simply being able to add a "normal link" to a URL or email address would be a great start and as this can be done anywhere else on the site, hopefully…

    1 vote

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    3 comments  ·  Members  ·  Admin →
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