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Disabling workflow emails

Does anyone know why there is no option to disable ONLY the workflow emails? It first appears that you can just uncheck the box, but this is not so--when you click "edit" the message says you can only disable it if you choose to disable ALL email to the member.

This is an issue because we've had several members complain about the influx of too many emails.

Am I missing something?

2 votes
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    SueLASueLA shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    3 comments

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      • SueLASueLA commented  ·   ·  Flag as inappropriate

        Thank you for the "cheat sheet" Brandon, and the added info Oleg. I checked the comments on the link you provided.

        I am glad to know that this issue is being looked at. I wanted a way to adjust for each member, but after hearing what others are saying I do think it best to make an overall change.

        Sue

      • OlegOleg commented  ·   ·  Flag as inappropriate

        Thanks for a tip, Brandon,

        We have also finished analysis of issue that will significantly reduce number of workflow emails together with other application/registration process optimizations - see details in related thread: http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826745-reduce-the-number-of-emails-and-optimize-per-payme

        Track our roadmap http://help.wildapricot.com/display/DOC/Product+roadmap for exact timeline (issue is called "Refine payment workflow for end users - reduce emails, offline payments, event limits")

      • Brandon LongleyBrandon Longley commented  ·   ·  Flag as inappropriate

        What workflow emails are you wanting to disable?

        Within Membership Levels click on a level and you will see this below, adjust accordingly to disable application initiations and activation emails.

        With invoices and payment receipts you can adjust as seen below, in Finance - Payment receipt and Invoice settings.

        Hope this helps!

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