BrianD
My feedback
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17 votesBrianD
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An error occurred while saving the comment BrianD
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240 votesBrianD
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247 votesBrianD
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366 votes
We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.
Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?
Some more details:
We can implement donations during event registrations/membership renewals for online payments - not a problem.
But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.
So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected.
This way administrators would…
BrianD
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314 votes
Evgeny Zaritovskiy
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Collecting comments now.
BrianD
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373 votesEvgeny Zaritovskiy
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I merged another very similar thread into this one, they should be solved together – the registration to multiple events should be simple and fast if possible. There are a number of suggestions in comments on how to achieve this.
BrianD
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486 votes
Team Husky
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Sorry for the late update.
The first step was finished and emails can now be carbon copied to contact’s alternative emails. To do so the contact fields which store the alternative emails must be explicitly marked on the email setting page.
Unsubscribing will unsubscribe all alternative emails simultaneously because they all belong to the very same account. The person clicking “unsubscribe” is warned about this on the unsubscribe page.
For now we paused the development of this feature. but not for good. :) So I’m changing this wish status back to “collecting comments”.
Thank you everyone for a valuable feedback.
BrianD
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124 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
BrianD
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An error occurred while saving the comment BrianD
commented
My fellow customers.... what's being defined here is call "surcharging" in the credit card processing industry. To charge your end-user or not to charge them has been an ongoing battle for 10+ years. Initially, MasterCard and Visa fought it, and lost in court. The states then picked up the fight.... most created legislation to approve, a handful disapproved it. There are currently 11 states (including Puerto Rico) that are fighting it. New York recently fell, and it's the belief that CA and FL are right behind them. The rest of the states will cave when those lawsuits are settled. Because of the lawsuits, many card processors will not allow surcharging. PayPal is one of them. But the card processor Wild Apricot uses, does allow it, albeit reluctantly. Apricot, because of a lack of demand from their customers, does not have it as a priority to incorporate into their code-base. So the technology is there... Apricot can do it... but you'll need to scream and get other customers screaming with you to get this moved up in development priority for them. For most all online merchants, (you), card processing fees are an enormous expense. But as we are all mostly non-profits, most end-users (your members) agree that's an acceptable practice to recover those costs. Actually, both MC and Visa have done studies, and to their surprise, found it doesn't inhibit sales... if it's kept within reason. Regardless, most states that allow it, have capped it at no more than 4% of the sale.
So if you want this, bring it on and let Apricot know!!
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255 votesBrianD
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Yes, we need to just have a head-count and restrict registration to members. Having the ability to RVSP but open to the public is really problematic.