Ability to donate during membership application/renewal or event registration
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
We're just in the process of switching to Wild Apricot. It is crucial to our renewals as well. A large portion of our donation income comes in at renewal time.
Making this available for event registrations would also be desirable.
Our WA web designer built in this feature as best she could. When a member joins or renews, they are offered the option to add a donation. On the receipt it shows total amount paid and how much was added as a donation. The difference is membership. Not ideal but so far we've gotten a donation with every membership. Would be nice if we could add it to events - especially free events.
Like many other contributors, our organisation relies heavily on our members adding a donation at the time they renew. We introduced the feature four years ago, at the same time we reduced our membership fee. Our total revenue increased by over thirty percent. I have added a donation amount field (under membership) which is editable by the member to donate any amount. This works well on screen. But need it to automatically add to the email confirming online renewal with the donation as a separate line. It doesn't, but it can be made to do via manual process. If I manually renew a member who has included a donation, and then create an invoice, the invoice has the two amounts, each on its own line. The thought of having to do this 300 time a year is not ideal. For us, as a new user of WA, this feature is very close to the top of must haves.
This is not only a highly desirable feature, but a NECESSARY feature for many organizations. Our donations have dropped more than 50% since we went to online renewals without the ability to include a donation in the SAME transaction. This is the #1 reason our organization has no option but to look at other management software platforms when our subscription expires this Spring. It needs to be moved up the priority ladder ASAP!
Your frustration is completely understandable, Glenn. This is one of the top features for us - but it's still in backlog and I'm afraid it will remain there for some more time.
We have to constantly balance over more than a 1000 improvements in our public wishlist, as well as the same amount of internal ideas and some of the good improvements - like this one - can wait it's turn longer than we would want to.
To Wild Apricot Product Management: This highly desirable feature, requested 8 years ago and now shown with 226 votes and 83 comments posted since July 2015, has not reached Work in Progress status and has elicited little response from Wild Apricot staff. Your customers deserve better Wishlist feedback and prompt attention to development of features, like this one, that have wide interest and are available in many other membership management offerings.
I added an extra calculation that can add a donation at renewal...BUT 1) this is combined as a renewal fee, and not logged as a donation - which messes up the books and 2) it does not reset each renewal period - and people get too confused to clear this selection within their profile. It would be fantastic to have this as an option when one renews to make a donation. I, like many others, feel our members think to donate at the same time but don't want the added work of editing their profile or changing a selection from previous year.
This would be great
We added optional "donations" to one specific organization on our event registration form but the amount just shows up as a lump sum combined with the event fee. We are struggling with how to separate it out for our bookkeeping. We desperately need to be able to include a true donations function on the registration form...not a link to another page, but on the form to make it easy to donate. Thanks!!
We used to receive donations with mail in memberships, and still received a few. For those that renew online, I've created an extra charge option, but these have to manually be recorded and tracked as donations. If there was a way for these extra payments to be recorded as donations, we would be able to more efficiently thank members for donations.
As a system than was established to support small non-profits, this feature is a no brainier.
That's a good idea, however we don't have anything ready at the moment.
Oleg, Product owner @ Payments team
Our non-profit would really like to be able to add a donations option when someone joins or renews.
Or, is there a way to send members to a specific page when their application/ renewal is complete?
I have an event that is a fundraiser where I would like offer a ticket option where the customer can put in the amount they want to pay for the ticket (similar to the donation page). Right now all I can do is set specific ticket prices and add ons. It would be great to have this function for fundraisers in addition to setting suggested donations.
Doug Cooper commented
I realize you've heard this before, but one simple improvement of great value would be to setup a system allowing simultaneous donation (as a split charge) when members are renewing or joining. This used to be a good contribution source for us, mainly due to rounding up, but also due to a few large donations, but without that option available we're now looking at pushing a new end-of-year campaign specifically to make up for missed donations. THANKS!
Passer Kirbius commented
Strongly agree that this is a feature that our organisation would appreciate. We currently have a few members who are suggesting exactly this option, who are wanting to make it easier to make donations to our organisation. We would definitely appreciate the opportunity to let them do so.
JoAnne Raditz commented
V E R Y I M P O R T A N T!
I still have members that don't have email addresses. I would say that 75% -80% of those members who physically mail in their membership dues will include a donation.
I actually thought this was a standard feature and I'm quite surprised it isn't available. We really would like to have this option since our membership drive is really one of the few opportunities for members to interact with our website.
Kathy Culler commented
Our non-profit would really like to be able to add a donations option when someone joins or renews. We feel that this is a prime opportunity to capture donations. Once people sign up as a member, they are not as likely to go back and make a separate donation.
I previously voted for this but am adding this comment to reiterate my support for this feature and encourage you to add this ASAP. My organization - which began using Wild Apricot last fall - is LOSING much needed donations that members used to make when renewing the old school way (through a USPS solicitation where they could send one check that included dues and a donation). If you don't find a way to add this feature, this could very well convince the Board to abandon ship!!! Please advise - what is the status of this?
Ed W commented
We'd like to allow people to donate during event registration and have it in the WA system as a donation, not just a line-item on the event registration invoice. Thank you.