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Provide reporting on member logins

I'd like to have the ability to get more data on recent logins. Currently, the dashboard displays "most active members" but I think a "recently active members" feature is equally if not more useful. I'd also like to be able to see more than just the top 5 results for these categories.

I think this would be beneficial for monitoring campaigns or promotions. Right now we are trying to get members to use the features of our new site or just log in at all, so if we put together a promotional email, for instance, "The top 5 things you can do on the new website" then we could see how many people logged following that promotion.

We do have google analytics installed, but I think this would be more targeted.

Also, I'd like to easily see who hasn't logged in recently or at all to target members at risk of leaving our club.

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    GLTF shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    49 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        Total member login reporting would be helpful when submitting grant and sponsorship proposals. Many funders want to know how much our members are engaging with our content and this would give us concrete numbers to show them.

      • Wink Swain commented  ·   ·  Flag as inappropriate

        Currently, the Dashboard summarizes the Top 5 most active users, but a more generalized report is needed to include those who have never logged in. Customer Service requirement to determine proactively if users are having difficulty or are at risk of leaving the organization. Could be supported in the Contacts API perhaps (Last login date).

      • PAII Admin commented  ·   ·  Flag as inappropriate

        Stats would be fantastic, when they visited, how many times they visited, what pages specifically they went to.

      • lhorvat2 commented  ·   ·  Flag as inappropriate

        I would like an additional field - Login Date (or similar.) A field that would store every log in date; maybe 6- or 12-month's worth. I want to run a report for a specific date to find everyone that logged in THAT date. Very useful to me (and I think others) to track when an event, announcement, or a Facebook post, etc. attracts attention to our website that then motivates members to login to get more information.

      • wburkett commented  ·   ·  Flag as inappropriate

        Basic stats: Visits (members vs. non-members), duration, number of times a document has been downloaded.

      • Lee Anne commented  ·   ·  Flag as inappropriate

        I want the ability to see who logged in on a specific day, not just the “Last login”. Create a field such as "Login date" that stores the date and time of every login of every member. Add option to search by Login date AND make the field reportable/exportable.

      • webmaster commented  ·   ·  Flag as inappropriate

        Whoops! Posted too soon.... Here are our top two use cases:

        1) We want select users (via Group) to access pages with reports posted and as of now, we have no reliable way to see if they are even hitting the page we designed for them.

        2) Last Login is not a reportable field so we do not have the ability to pull a list of members/users who have not logged in within the x number of days/months (insert time frame here).

      • pceanational commented  ·   ·  Flag as inappropriate

        Is there any way we can tell how many time a contact logs in? I'm aware that we can tell the last login date under Contact Details, but it would be nice to know how many times each member logs in. Thank you.

      • meridien90 commented  ·   ·  Flag as inappropriate

        Is there a way to find out how many log-ins for any specific day were attempted by the membership? It would be nice to know how many members are actually using the database.

      • Rick commented  ·   ·  Flag as inappropriate

        Hi Katya and Evgeny,

        I'm looking forward to the addition of this functionality, thank you.

        Some use cases, perhaps for future releases that would make sense for us are:

        1. View recent login graph by date for either the full user community or a subset of contacts. From there be able to click on the date and drill into the users that comprise that usage. This would allow us to quickly understand or divine some reasons for spikes in traffic (to some extent), even without the page visit stats.

        2. When you get to page views, it would be great to be able to view affinities between pages based on statistically normalized user view statistics. For example, what percentage of users that frequently visit page A also frequently visit page B. Of course, drilling through to the frequent users would also be helpful. This would allow us to begin to profile our members and understand where we have somewhat distinct groups of interests.

        3. Also when you get to page views, it would be very helpful to have page to page dependency analysis. Which pages result in which other pages being visited and how often on which dates. (and in the more distant future, by which interest groups)

        Hopefully these items are not duplicates of another wish list item.
        Rick.

      • Tom commented  ·   ·  Flag as inappropriate

        meh. how about real ecommerce reporting through G Analytics instead?

      • AdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Delayed a little again - development team us busy with finalizing Events waitlist feature and did not have enough resources to make good progress to fit into December.

        Walt: it's very hard for us to shift focus all the time. We've started development and we have some design in mind; changing it would be hard for the whole development team. So we will continue as planned, but with delay.

      • Walt Bilofsky commented  ·   ·  Flag as inappropriate

        I see this is delayed past the 5.7 release.

        In the meantime, why not just add Last Login to the other internal fields, such as Profile Last Updated, that are exported in member export?

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