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399 results found

  1. Different payment options for events/membership

    In release 2.3.4 you added the manual payment option which is valid for all payment types.

    I would like to be able to make the manual payment option open to the few hundred people who are the membership but not make it available to the thousands who sign up for events.

    I do not have a need to have it selectable at each membership level or for one event or another - just events vs. members. Any chance?

    44 votes

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  2. Ability to select recipients for event announcements [5260]

    For my nationwide webcasts, I LOVE being able to have the event announcements and reminders automatically go out on certain dates. It saves me so much time and effort. Thank you for this feature.

    However, for my regional events I'm not able to use this feature since it will send the announcements and reminders to all my members, instead of just members in Boston or the Bay Area for example. Isn't there a way to set the announcements to only send to members with keywords - the way you can set keywords for events you should be able to set…

    0 votes

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    74 comments  ·  Events  ·  Admin →
  3. Website text search

    Current behavior:
    There is no content search function for website pages or attachments

    Desired behavior:
    Search engine to search web pages, and ideally attachments as well.
    ideally, search public and restricted content depending on current user access

    Workaround:
    Use Google search widget. This only works for publicly accessible content

    Notes:
    Biggest challenges:
    1) implementing good search algorithms (most site searches are either too narrow or too broad)
    2) indexing attachments of various types
    3) Indexing restricted access content

    0 votes

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  4. Tracking on-site registrations and actual attendance [1112]

    Current behavior:
    Wild Apricot assumes that mos attendees will be pre-registering online and does not provide any special functionality for on-site registrations and attendance tracking. It is still possible to handle that in the following way:
    - record on-site registrations and collect payments. Record attendance. (We assume that you will do it on the piece of paper instead of directly into the system, though this is possible as well).

    - enter all onsite registrations manually via admin backend using 'Add attendee' button. (You might want to add a special registration type 'Onsite' to make reconciliation easier)
    - add option buttons…

    0 votes

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    71 comments  ·  Events  ·  Admin →
  5. Do not mark as 'free' events which involve expenses payable to others

    Some events are not free, however we don't want to enter a price, in order to prevent the system from generating an invoice... For example, when members register for a trip to a chocolate factory. They don't owe the Club any money, but still, this is not a free event, they will have to pay for the transportation, visit, lunch,...

    Is there a way to either hide ¨Free¨ (because it's not free after all) or prevent the system from generating an invoice if we input a price (because it's not money owed to the Club)?

    Many thanks,

    Nicole

    42 votes

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    27 comments  ·  Events  ·  Admin →
  6. Global Enable/Disable Email Sending

    When doing a lot of work on our member listings we don't necessarily want an email sent with every change. It's tedious and subject to error to disable email, make changes, then re-enable email again.

    It would be so much simpler to just turn off email while we perform maintenance on our lists, then turn it on again.

    36 votes

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    33 comments  ·  Emails  ·  Admin →
  7. Stripe Credit Card Processor integration

    It would be great if WA could integrate with either Forte, Stripe or Rerun. These are all highly secure credit card processors that can handle reoccurring charges and don't have any monthly minimum or monthly fees.

    31 votes

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  8. Members to update Credit Card details for recurring payments - e.g. expired card

    We have a membership(subscription) based business (www.studyleadership.com) utilizing your service. Ninety-five percent of our business is based on recurring credit card payments, so managing credit card numbers and expiration dates becomes a huge chore if we have to do it manually.

    Because there is no current interface for our customers to update their credit card information when a payment does not go through, we need to send an email and then get on the phone to gain their credit card info securely. With hundreds of members, this seems to be a very unneeded hassle. It costs us a…

    36 votes

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    Resolved  ·  Team Payments responded

    I’m glad to announce that we have released this update in v. 5.10.

    Any member on recurring level can now update credit card at any time. To prevent recurring payment failures we remind users about credit card expiration 2 weeks before the date (Administrators can customize this email or disable it completely).

    Need to note, that updating credit card works only for Stripe, Authorize.Net, Moneris and PayPal PayFlow Pro payment gateways. For payments from PayPal Standard & Express Checkout update credit card and expiration messages are handled by PayPal itself.

    We have a bunch of other improvements in 5.10. Check out our release notes! https://help.wildapricot.com/display/DOC/Release+5.10

    Oleg, Product designer @ Payments team

  9. Smartphone access (iPhone,Android etc.) - for admins

    Any chance we could see an iPhone app for Wild Apricot? We'd love to be able to check our members and event info that way?

    Actually, I personally would prefer an Android app for my phone. But I'd be happy to get an iPhone app for my iPod Touch as well.

    Anyone else interested?

    1 vote

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    57 comments  ·  Mobile  ·  Admin →
  10. Limit event registrations to one per member/email

    Currently
    When registering for an event, someone can register as many times as they want using the same email (so long as they don't exceed any event registration limits). This was initially set up so that guest registrations could be submitted if someone didn't have the email for their guests, but this is in the process of being completely implemented with Multiple registrations for an event

    Desired
    Some people have asked for the ability to limit the number of registrations that can be submitted under one email. This way if someone entered an email which was already used for a…

    21 votes

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    34 comments  ·  Events  ·  Admin →
  11. Event-specific administrators [10260]

    Current behavior:
    Copies of event registration notices are currently sent to the same general contact email as all other administrator notices

    Desired behavior:
    Ability to specify which administrator(s) should receive copies of even registration notices
    Ideally, allow setting this up separately for each event

    0 votes

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    52 comments  ·  Events  ·  Admin →
  12. Allow manual sorting of membership levels [3334]

    Current behavior:

    Updated after v 2.39: Membership levels are sorted automatically - alphabetically by membership level name.

    Desired behavior:

    Enable manual sorting of membership levels.
    (This is mostly important for the membership application page)

    2 votes

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    46 comments  ·  Members  ·  Admin →
  13. Discount coupons for membership level upgrades

    I have offered a one-year free membership to my new membership site users using a 100% off coupon that I created. It works pretty slick, when the new member signs up, the space for the code is right at the bottom of the sign up screen.

    However, when a "free" member wants to convert to a paid membership using the coupon- the coupon code spot not there. Can you please add it to this form?

    thanks!

    24 votes

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    23 comments  ·  Members  ·  Admin →
  14. Subscription plans allowing larger databases than current limit of 15000

    Currently the contact database can only hold a maximum of 15,000 records. Would be nice to have other pricing tiers to allow 25k even 50k records.

    13 votes

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  15. Do not allow event registrations for members in pending status (e.g. pending new, renewal)

    I know we can now create a registration type for an event and set prices and other information based on the Membership level. It would be nice if we could do the same for Membership status (Active, Lapsed, Pending, etc.) as well.

    Thank you.

    Telly

    26 votes

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    19 comments  ·  Members  ·  Admin →
  16. Reduce the number of emails and optimize per payment method

    I'm hoping someone can help me with the new Version 4.3. I'm glad "manual" is gone and saw that there's a way to give general payment instructions. I've got that all set up.

    My question is in regards to the event e-mails. Perhaps I'm screwed with the simplification of event e-mails, but humor me:

    People Paying Online: Should only get 2 e-mails. A receipt from PayPal and a Confirmation from our website (will get these around the same time).

    People Paying Manually (On-Site): Should also only get 2 e-mails. The first will be a Confirmation from our website. The second…

    20 votes

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    24 comments  ·  Events  ·  Admin →
  17. Limit number of event registrations for each registration type [1328]

    We desperately need the ability to limit registrations by the registration type. For example, we will have one event where there is an upper and a lower draw. There is room for 10 players in both draws.

    Right now all we can do is say that the max number of players is 20. But that means we could get 15 players in upper and only 5 in lower. So we have to keep an eye on it and go in and manually close the type and hope we do it at the right time. We need this to be automatic.

    0 votes

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    42 comments  ·  Events  ·  Admin →
  18. Add export in Excel XLS format and/or CSV

    Current behavior:
    Wild Apricot uses XML Spreadsheet format forimport and export. It can be opened in MS Excel 2003 and higher orExcel for Mac 2004 or higher. It also can be opened in some free Officesoftware like StarOffice.

    Desired behavior:
    Using 'old' XLS format instead to be compatible with old version of Microsoft Excel and other spreadsheet software.

    1 vote

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  19. Allow to use special guest price even when collecting full registration information for each guest

    We have the following event-related situation which results in incorrect pricing being set:
    Event open to member and non-members
    Free to members
    £10 to non-members
    £5 to members guests
    There are no special requirements so there is no registration form designed (we just use the common fields)
    In the "registraion type" for members we allow guest registrations
    The three options under that related to the collection of guest data.
    If I select "collect full registration form for each guest", the guest price is incorrectly forced to base price e.g. FREE whereas if I select either of the other options I…

    25 votes

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    16 comments  ·  Events  ·  Admin →
  20. Ability to exclude some common fields from a particular event form [10210]

    Not sure this is the right place; please forgive me if not.

    I don't want all the common contact fields on my reg form, but I can't figure out how to not have them. Do I need to make the unwanted fields "uncommon" in some way?

    Warmly,

    Joel

    0 votes

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    37 comments  ·  Events  ·  Admin →
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