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Registering families / bundles for events

I've really had to finagle the system to make it possible for us to have an event to which children are likely to attend with their parents. At present, we have the ability to have guest registrations at a different rate, or guest registrations at the same rate, or the ability to have everyone register separately. What's needed is to have the cardholder be able to register everyone according to whatever rate they should get. For example:

Adult at 10, Children at 5. Right now the system can handle two adults, or two children being registered at once. The system can also handle 1 adult and many children being registered. The system cannot handle 3 adults and two children.

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    TamaraBTamaraB shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    42 comments

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      • Jennifer WeissJennifer Weiss commented  ·   ·  Flag as inappropriate

        Since I've been trying to work around this, I'd like to clarify my earlier comment. With multiple registrations and setting up registration types as adult/child I can get the info on the admin side. But we are a member-run organization so it is important for our members to see that there are 6 adults and 8 children rsvp'd.

      • Jennifer WeissJennifer Weiss commented  ·   ·  Flag as inappropriate

        We're an organization for families with young children (under 5). We're using the bundles for our family memberships so that two parents are under the same membership, but I can not figure out a work around for one person in the bundle registering the entire family for an event (almost all of our events are attended by the children). Ideally what I want is the ability to identify how many of the attendees are adults vs children when one of the adults is registering for the entire family. We don't charge for our events so we can't do it through pricing. I don't want to set up a special field for every single event. I had thought we could use a common field as a work around, but then that adds it to the profile which we also don't want. I want the same functionality that Evite has: Number of Adults attending = X, Number of Children attending = Y

      • Apricot KernelAdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        It's not like it is not available, it's just may be as convenient as you want it to be - but it depends on your conditions as well. You may, for example, setup a single registration type for a family of 2 - for $20 price - with $0 guests. Or you can setup an event registration type for $10 and with free guests (for children); or you can setup children as a checkbox in the registration - like "1-2 children - free".
        In other words, family registration is totally possible, its a matter of convenience; this one can be improved for sure.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Unbelievable this feature is not available. I cannot setup for a family to register 2 adults at $10 and 2 children at $0 in the same registration. This will be the deal breaker that makes our organization leave WA at our next renewal. (coupled with the inability to have two or more email addresses for each contact). We are already contacting programmers to develop a custom system for us. WA your support of critical workflow is just too slow.

      • Rika BurrRika Burr commented  ·   ·  Flag as inappropriate

        I would like to be able to bulk invoice for members that are employees of the same company. We will have many members register for events, and then their company will ask if we can bulk invoice them so they can refund just once instead of refunding every individual employee.

        I have tried to ask them to register as guests under one person, but that requires them to proactively plan with each other and that doesn't seem feasible.

        If we could go back and lump registrations together or something like that and have a single invoice that would work.

      • Stephen P BrownStephen P Brown commented  ·   ·  Flag as inappropriate

        Allowing one registrant to add guests of different registration types is essential to our organization. This is actually a bit of a deal breaker in determining the event software we use. I realize Wild Apricot has to prioritize wishlist items, but so do your clients! Please bump this up the list as much as possible. Thank you!

      • Regency Society of VirginiaRegency Society of Virginia commented  ·   ·  Flag as inappropriate

        We strongly support this option. Not only to allow a smoother registration process for members of bundles (which we use for family memberships) to register fellow bundle members but also to allow an option for members to register non-member guests for events at non-member pricing.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Very redundant to have to register each person separately for events - need a quick way to register multiple guests at the same time and pay only once.

      • Team EventsAdminTeam Events (Event Management, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Tiziana

        The short answer is no. Unfortunately there was always something more important.

        The good news is we’ve created dedicated events team recently.
        We will be responsible for addressing top requested features from this area.
        https://forums.wildapricot.com/forums/308932-wishlist/category/127234-events

        In meantime we’re going to concentrate on top 2 ('RSVP' and 'Registrant to change his event registration')
        Then we’ll be able to review TOP 10 others and consider votes, estimated time to develop, and some other factors. Finally we will be able to decide about our roadmap.

        'Registering families for events' is in those TOP 10 so it will be definitely considered as potential candidate.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi,

        Did WA do any progress on the comment made by TamaraB (see below)?
        Thank you,

        Tiziana

        Ref. TamaraB's comment: I've really had to finagle the system to make it possible for us to have an event to which children are likely to attend with their parents. At present, we have the ability to have guest registrations at a different rate, or guest registrations at the same rate, or the ability to have everyone register separately. What's needed is to have the cardholder be able to register everyone according to whatever rate they should get. For example:

        Adult at 10, Children at 5. Right now the system can handle two adults, or two children being registered at once. The system can also handle 1 adult and many children being registered. The system cannot handle 3 adults and two children.

      • Kim LeitchKim Leitch commented  ·   ·  Flag as inappropriate

        This is a big issue for our organization as well. If a member wants to register for an event and bring a Guest (different rate than member) that`s fine. However if a member wants to bring one or more members, each registration and payment is separate. Other event management sites have drop-downs to select X number of people at X rate, etc.
        I would appreciate thoughts, consideration to add to upgrades if possible.
        Thank you

      • Anonymous commented  ·   ·  Flag as inappropriate

        Allow a 3rd party (non-member) to register a mixed group (members and non-members) for an event. There would need several changes;

        1. Allow a person to sign up a group without signing up themselves first.

        2. When registering a group, allow the system to identify a member vs non-member.

        3. Allow event charges according to membership status of the "guest". Currently all "guests" recieve the same pricing as the person initiating the registration.

        (Our members employers will often pay to send their employees to our events. Most employers are non-members, who they sign up to attend our events are a mix of members and non-members.)

      • Aidan BaileyAidan Bailey commented  ·   ·  Flag as inappropriate

        Just to add my voice to this request. I have set up family bundles and also 'Grouped' extended family or non-married couples. This helps me navigate as an administrator but the same convenience doesn't extend to members when they are registering for an event. At the moment, I am getting round this by asking registrants to add family members as 'guests'. That works in terms of ensuring that events aren't oversubscribed but is inconvenient for the registrant who has to keep rekeying data that the system already holds. It also skews my management information; so, at the end of the year, if I want to see who has registered for which events and who actually attended etc., that is messed up. Someone previously offered up a good solution and so, to keep this current, I have cut and paste it below.

        How about providing the Bundle Administrator with the ability for group registrations? This person would be able to see all of the members "linked" to their membership whether as a member of a bundle or as part of a Group just like the list in their profile. If you allow group registrations(create a parameter), the bundle administrator can log in, go to event registration and see the list of the members linked to their membership. Select a name from the list and then go through the registration process for that person. Then have the option to register another person from their bundle. The registration information is tied to the individual but the invoice is tallied and tied to the bundle administrator for 1 payment after completing the registration for however many people will attend the event. We would be happy to discuss possible solutions to ease the registration process for bundles.

      • Julie HawkinsJulie Hawkins commented  ·   ·  Flag as inappropriate

        Our memberships include couple and family memberships. Event registrations don't cope with this well. It's easy to add a guest but not a your spouse.

      • tanyaFtanyaF commented  ·   ·  Flag as inappropriate

        Our group is a moms group and it is important to be able to track amount of children that will be attending. Currently we are saying "Please enter number of children in 'guests' drop down" but reading directions does not always happen...

      • PaulPaul commented  ·   ·  Flag as inappropriate

        Any news on this? It's extremely inconvenient for families to register for events as it is.

      • Stride by the Tide Event ChairStride by the Tide Event Chair commented  ·   ·  Flag as inappropriate

        Allow spouses/significant other to sign up at the same time (not on separate accounts for the same event). An event can sell out and then the second person won't have a spot.

      • Karl-NCIAKarl-NCIA commented  ·   ·  Flag as inappropriate

        Would like to have a process that would allow our company/agency members to register multiple bundle individual at once. This would create one confirmation and invoice detailing all of the registration information to the bundle administrator as well as individual confirmations to the individual registrants. This would be similar to the guest registration process but they would not be called guest since they are actually members and they would be able to log in and manager their registration as well like add guest, amend, and cancels. This would also place the registration detail on their individual records under "Events" all leading back to that main registration.

      • liz.monroeliz.monroe commented  ·   ·  Flag as inappropriate

        Registering multiple people has proven complicated for some of our members. If a mom wants to sign up for herself and 2 of her kids for a zoo field trip (when adult tickets are $10 and child tix are $8) they are not always clear on how to do this.

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