Ability to donate during membership application/renewal or event registration
Current features:
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Desired features:
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.
Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?
Some more details:
We can implement donations during event registrations/membership renewals for online payments - not a problem.
But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.
So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected.
This way administrators would have to manually record donations if they receive extra payment and we could deliver this update soon.
What do you think on proposed solution?
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Admin WSSCSW commented
I second your request for this option.
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Claire Smith commented
Our organization also has need of this functionality. Thank you!
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Ann Moran commented
Our members who currently pay by check often add a donation when they subscribe and renew. We can't do this on the online membership form as the Extra Charges field has to have an amount specified. It would be nice to have a donation membership field where members can add a donation of their choice to their subscription/renewal.
Now, if they pay online they will have to make a separate transaction in order to make a donation and we are worried we will lose income because of this.
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Becky Parsons commented
We need this as well. As a membership organization, when people pay their annual dues, that's the best time to get them to include extra as a donation. We get requests for this from our board, who hear this from our members.
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Molly Flanagan commented
I just had this request the other day. Please let us know when it is ready. In the meantime, we can add a link to the page for donations. Thanks!
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Richard Evans commented
We are very impressed by WA but cannot adopt it currently because a high proportion of our members make a donation along with renewing their annual membership. If they cannot do so easily then it would likely reduce our charitable income by around $9,000 per year.
So I hope that you'll implement this functionality soon - but it does appear to have been on the wish list for a long time !
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Lazar commented
Members of our organization renew only once a year and so far the time when most of them donate (if they do) is at the time when they are renewing. The organization's current site basically asks them "would you like to make a donation as well?" at the end of the renewal process. Now, I know that the way WA is set up, donations are separated from other payments which means they would have to key in their CC info twice, but it would be nice if we could include a reminder about donations at the end of the membership renewal process.
What I was thinking is that maybe we can change the "Payment successful" message box to include a link to a donation page, but I don't know if it's doable with theme overrides, or in some other way. Does anyone have any ideas either on how to this, or of another way that would work. Any help is appreciated.
Thanks!
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CBren commented
We could really use this as well!
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Evgeny Zaritovskiy commented
Thank you, LizG - we're trying to do our best.
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LizG commented
We are really excited to hear about the shopping cart solution that would allow one payment for multiple items (membership, events, sponsorships, donations, etc.). We have an annual conference, where many of our members purchase multiple things, and it is a pain for them to make separate payments for each one.
Also - I saw that you are thinking about allowing donations at the same time as starting a new membership. This is great - but we would also like this for when people are RENEWING their membership. We would like people who can afford to help out, to pay for someone else's membership who cannot afford it... They could do this on an annual basis when they renew.
Thanks for all you are doing - and congrats on such a smooth implementation of v5. You must have a fantastic QA team as well as programming team.
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Evgeny Zaritovskiy commented
What option are you speaking about?
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abbie commented
I don't see this option when I am creating an event from "copy event" option. Does this only appear when creating a new event, not from a copy?
Abbie
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Linda Mitchell commented
we REALLY need this as well! I'll try the workaround suggestion in the meantime.
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Douglas Fox commented
I would like to add my voice to those asking for this feature. It is the main thing missing from Wild Apricot from my organization's point of view.
I have belonged to several professional associations over the years, and the ability to add a donation at the time of paying your fees is very common and expected, because it's a good way to raise funds easily. Making people go to another form to donate will lose us money. I hope this feature can be developed sooner than later!
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mikearm commented
It can sort of be done, but it is sloppy and does not work with the donation subsystem. We did it for an event. We created the registration form. We then added a series of payment check boxes so the amounts get added in.
So
Checkbox $25
Checkbox $50
Checkbox $75
Checkbox $100
Checkbox $200
etc.
So if a person wanted to donate say $150 they would check the $100 and $50 boxes.
I have not tried this on the membership form, but you should be able to use the field selection type "extra charges - multiple choice" to effect this.
Not ideal and you would manually have to enter the donation stuff separately.
You could also add options for donation allocations or a text box.
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Ann commented
Dear Apricots
We have refrained from using Wild Apricot for dues payment integration because we cannot collect and track donations & dues payments simultaneously.
We collect voluntary donations to our Student Awards Fund as members also pay their dues. If we separate these actions, this would risk a much smaller overall donation level.
In an ideal world, we could collect dues payments and make note of donations that are made above and beyond the dues amount -- with members even having the option to select where they want their donation allocated.
Thank you for your consideration,
Ann Bertini, Assistant Director for Programs
Connecticut Academy of Science and Engineering -
Ann commented
When our members pay their Dues we also ask for Donations to a special student awards fund. It's my understanding that we cannot take this payment together and then have WA be able to parse out the Dues payment from the Donation, enabling us and members to track both.
This would really be a great feature for us. If we separate this fundraising effort from dues payment, it could negatively affect the amount of funds raised. We would need to be able to make a portion of the payment required (the dues) and then the donation would be optional. Right now we do this just with PayPal and keep track of everything ourselves using Excel and QuickBooks.
At the moment we are not using WA's online dues system at all.
Ann Bertini
Connecticut Academy of Science and Engineering -
Ron Selby commented
We would also like to see this feature. Like others, our present paper applications for new and renewing members allow/encourage donations.
Ron
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SarahWC commented
We really really need this feature!
When our members mail in their renewal form they also have the option to donate any amount above the membership fee. Membership includes a subscription to a quarterly magazine is not tax deductible. We get lots of very generous donations this way.
Donating and renewing are separate transactions online and we do not get many donations online. We know this would greatly increase if our members could do this in one transaction.
Thanks,
Sarah
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CSIM commented
I would also like to see this feature. We will suffer some loss of donations if it is not available.