Email Preferences on Contact or Membership form - e.g. to support CASL (Canadian Anti Spam Law)
Can I include the email preferences on the Contact or Member and/or Event form? I want people to able to set these options when they sign up.
As I understand it, when someone new signs up for an event, a contact record is created and the email preferences in that record are automatically enabled--without the person's knowledge. The person can later go in an changes these settings and/or unsubscribe.
However, when they register for an event, I would like to give them the choice to opt-in to receiving emails blast, rather than have email preferences turned on by default, and the person having to come back, login and explicitly change their email settings and/or unsubscribe.
How can I accomplish this?
Hi dear supporters,
Over half a year ago we released new functionality for those who would like to be compliant with CASL. There is now a functionality in WA allowing to ask for consent and collect the data of when the consent was given. But the sections that deals with the private right of action, meant to come into force in July 2017, have been suspended. Thus we also put the further development of this functionality on hold.
Thanks for your support.
Have a great day!
Leisha Klein commented
This is not resolved. I would like to know why i cannot have a button on the Membership application that gives me the ability (or default) to say I opt in to emails by clicking .......that way CASL is covered and the members do not need to go back in to "opt in" I am using your platform for a condo association and the older generation has difficulty constantly going in to change things.
Sure Wendy, we're developing a solution for our clients to be able to follow all required CASL rules. The release is planned on May 2017 with couple of follow ups coming later.
The last comments regarding the Canadian Anti-Spam laws are dated 2015. Can you confirm that Wild Apricot now follows all required rules in 2017? On the 30 day trial and would like to confirm before presenting to our organization board.
I want to add that this is not just about the Canadian law, but is just the standard across the web. I don't know of any site that signs you up for a mailing list without a consent checkbox--except Wild Apricot sites.
Any form by which a contact enters themselves into the database for the first time should have an opt-in checkbox for email preferences. (Actually, two--one for newsletters and one for event reminders.)
Otherwise they simply get added to our mailing list once they've given us their email address for any reason. But they have never given consent to be on our mailing list.
AdminOleg (Product owner, Wild Apricot) commented
As required by new Canadian anti-spam law (CASL) we have prepared an update for Wild Apricot to comply with it. Here’s a preview of planned changes
No information on release time yet, but you can always track our current progress in Roadmap http://help.wildapricot.com/display/DOC/Product+roadmap . Feel free to post your comments/ideas in current thread.
Reverend Craig commented
Hi, just thought I would throw in a quick request related to this. I see that we can have different "subscription sources" for members to subscribe to (like Newsletters or Updates), but they are not allowed to unsubscribe from these sources separately - there's just the scorched earth "Unsubscribe all manual email blasts" option. So 2 things, I guess:
1) Could there be a system page we could direct link to, or better yet a gadget we could insert, that would let the user check or uncheck from all types of email, and
2) Could we be allowed to adjust the wording on that widget to put in notes explaining what exactly each type is? I mean, would you sign up for "Manual Email Blasts?" Sounds painful... :)
No, you cannot, unfortunately. You place some explanatory text on the page, though.
This is something we're going to fix in future, as this is required by upcoming Canadian Anti-Spam Law (CASL).