I am setting up a Symposium where we have special sponsorship rates for Corporate sponsors. At each level of sponsorship, there is a different number of free guests they can have (1 at Green $1000; 2 at Bronze $2500; 3 at Silver $5000, etc).

For each guest, we need full contact information, including custom fields (Meal preference, added training options & field trip options). However, I don't see a way to set up free guests, added as contacts to the system, that includes this "custom event field" information. The guests won't all want to go on the same field trip or have the same meal preference, so how can I edit for guests? This seems like an obvious missing piece.

I find it rather bizarre (and was very surprised to learn) that I can't collect FULL event registration data and have a special guest price at the same time. It is such a basic requirement for my Company and our events. I really hope this can be corrected in the very near future.

I can't believe this is still an issue. I want to be able to either:
1) Pick the "Collect full registration information for each guest" and set a custom guest price; or
2) Pick the "Collect contact information for each guest" but able to add custom field in their registration.

Basically, what I'm trying to do is to collect RSVP info for each guest such as entree type but keep their pricing as $0 because they're part of a main registration (we sell the events by the table, not individuals).

Can this be done?

I understand the pain, these are good comments. We have a dedicated team for events module and they'll be looking in all events areas for improvement. No timeline yet, though.

We are having an issue with setting up events where we allow guests to be registered. We exclusively require members to register their guests. We charge a premium for guest registrations and we want the full event registration form to be completed for guests. But we can't do that.

The system is designed so that setting a special guest price allows collection of contact data only. If we want to collect full registration information for guests, we cannot set a guest price. Instead, we are forced to set up a field to add the guest premium to the base price. The problem is that the extra charge data types are designed for making a selection from a list, which we don't want.

So the way the system is designed, we are forced to either not collect all the information we need or include a field with an inappropriate data type.

This causes a great deal of confusion for our members, manual interventions, amount charged errors, and loss of information.

Please change the system so that a special guest price can be charged and collect full registration information.

I would like to be able to collect full guest information, and be able to set the price for guests differently than for the main registration. I sell a table to our gala for the total amount to one person. Then I need to collect detailed information on all the guests - are they vegetarian etc? I don't have all the names at the sale, but add them in later. I would love to have the full table price for the main registration, then $0 for all the guests, that get added in later. I would also like a guest limit per table/main registration, and have people modify their own information online after the initial purchase. I also find it annoying that after each guest check it updates the invoice. Is there a way to turn this off?

We would also like this feature. We would love to add all guests to our contact list so we can invite them to become members or send them notice of our other events. But can't do this AND charge them for attending as non-members under the current system.

Agree. Want to collect all information for things like desired lunch, etc. but at a quest price.

You definitely have my vote to implement this fix hopefully earlier than later. I just discovered today that if I need to collect full registration info for guests which means the additional custom fields, I can no longer charge the guest an additional fee. Not good to discover this limitation. The only work around is I now have to manually generate an invoice for every guest.

This is something we need as well. We allow our members to register guests. Some of their guests are members (many who do not have a separate e-mail address) and some are non-members. We charge different fees for members and non-members for most of our events. Can you tell me if there is a work around?

No progress yet here. Our plans can be seen here - http://help.wildapricot.com/display/DOC/Product+roadmap

We have quite a lot of high priority wishlist requests in our roadmap now, and this one does not have a lot of comments comparing to them, so it's on back burner for now.

[quote user="Chief_Apricot"]

Ian,

Thanks for posting.

What they meant is 'this is the current functionality'. We do plan to change this as it is obvious that current guest registration functionality does not meet all the needs our clients have, like in your example. So this is in our queue though quite a while away (

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Hi WA, can you please advise on when we can expect this to be resolved? This has been open for over 3 years and the limitations continue to plague us and add unneeded administration to our event registrations.

Thanks

We need this functionality too.

Having the optional items pricing in the full form does not solve the problem of losing the special guest pricing.

When you set the price, did you make sure that you set it so that guests pay a "special guest price" rather than a base price?

I use this ALL the time (I have a members registration that allows guests and a non-member registration also allowing guests). In the case of Members, they are either free or a small charge as the base cost, with guests at the "Special Guest Rate", while for non-member registrations I use the base cost. Only time I have had problems is if I got it wrong in the first place (which has happened)

Check out the online documentation for more info: http://help.wildapricot.com/display/DOC/Guest+event+registration

Good luck with your next event setup, can take a while to get the hang of it all!

Well, I've just lost quite a bit of money.

I have members at a rate of $X and non-members at a rate of $Y. I set it to allow guest registrations, but also told it to collect complete contact information for guests and it said it would charge based on the contact info. I assumed that meant if the contact info was not that of a member, they would guest charged the non-member rate.

Imagine my horror when all of my members who registered guests were able to only pay the member rate for said guests!

Did I do something wrong, or does the feature not work as it says it works?

Ian,

Thanks for posting.

What they meant is 'this is the current functionality'. We do plan to change this as it is obvious that current guest registration functionality does not meet all the needs our clients have, like in your example. So this is in our queue though quite a while away (