SMS communications
I did not see this on the wishlist in the list of 339, unless i missed it :).
SMS (text) notication option would be great to have as alot of our members use texting on their phones. Email works good too but push text woould be great to have as an option for communication. Thanks.
PureVril
shared this idea
After initial analysis we decided to remove this feature from 2017 plans. Right now we don’t have clear understanding when this feature will be taken into development.
102 comments
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Robin Sapiro commented
Possible simple method of doing this would be to to route the SMS through a service such as Message Bird. Message Bird as well as providing a web based interface also supports the sending of an email to 14161231234@sms.messagebird.com or group@sms.messagebird.com
Yes, you would have to have a Message Bird account - but cost of messages - per 160 characters is about $0.01
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Nate Flynn
commented
This is a must-have. For events and also for membership renewals. Unfortunately when emails bounce or get filtered to spam, members don't receive notifications. This would be a great alternative to make sure all communications are going through.
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Anonymous
commented
Organizations with large groups will benefit from this service as reminders or last minute changes can be sent quickly...and be seen. While many users have emails on their phones, they may not check it in a timely manner if something urgent comes up that they should be notified about. Most major competitors offer this feature. WA by not adding this will begin to lose members to these competitors. WA has many great features, however this one missing feature will eventually lead to members leaving.
ADD SMS SOON PLEASE. -
Anonymous
commented
So, when we decided to use Wild Apricot about a year ago, we were told that sms was a feature that would be coming soon. Is it? Our members, are complaining more and more that we don’t sent our messages via text. Can you give us an update?
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Donna Bennett
commented
I was approached by a competitor, and when checking out their features they had smart text messaging. I urge Wild Apricot not to lag behind in features
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Sameer Gupta
commented
we really need sms communication options with our members. please let us know when this feature will be taken into development.
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Eric Griggs
commented
Using the membership files, allow administrators to send text messages as meeting or event reminders.
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Marie
commented
I am so disappointed to learn the plans for SMS have been scraped. We were looking quite forward to implementing this with our membership.
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Greggory Follett
commented
Email is a great second option to the more immediate solution of texting. A push text option where membership rosters can be notified is a valuable asset when supporting neighborhood watch, event reminders, or emergency alerts. Errors and omissions can be reduced adding efficiency and accuracy to member services. Email is a lot more clumsy and spotty for the receiver adding delays to urgent matters. Eliminating multiple platforms is the philosophy that attracted me to Wild Apricot as a membership manager. The lack of this option may cause me to look for other software options. Every organization wants to be where members are located and SMS is the place.
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Jane
commented
Any update on this enhancement?
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Jason Freshly
commented
So I'm not looking for an SMS platform from W.A. necessarily, but does anyone have a system in place that is semi/fully automated and integrated? I'm looking for what others might have in place. We are looking to incorporate text marketing either before the end of the year or early 2018
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Don Duvall
commented
We are working with a customer integrating our MMS & SMS services, and expect to have the prototype completed by end of July. If you are interested in our implementation let me know.
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Patty Lyn Tweten
commented
Yes, please add this feature. We are using an outside service now.
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Allan Dewar
commented
Our membership have previously used an internet based, mass communication platform (Viber) to quickly notify participants about short notice changes to events. This has necessitated the maintenance of two separate databases which is prone to errors and omissions. Having the ability to use a singe, user maintained database for a SMS service is of high importance to us and would greatly enhance our communications
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Cathy Gentry
commented
Yes! Pleaae add this feature. It would be wonderful and super handy.
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Anonymous
commented
We were excited to use WA as our new membership manager, but not having SMS capabilities give us serious pause. Research clearly shows millennials prefer most communication, like reminders, via SMS (Googe this). Is SMS in WA's plans anytime soon?
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Azam Ghani
commented
Waiting for this eagerly. Open to pay extra for it.
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Tom Barrett
commented
Ability to send group text using the membership and contact database
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Margaret Ogilvie Peterson
commented
I agree this would be a good option. Most people do have email by phone, but looking at a text is just quicker.
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Anonymous
commented
SMS notification would be an amazing additoin
