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SMS communications

I did not see this on the wishlist in the list of 339, unless i missed it :).

SMS (text) notication option would be great to have as alot of our members use texting on their phones. Email works good too but push text woould be great to have as an option for communication. Thanks.

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    PureVril shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    57 comments

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      • Sameer Gupta commented  ·   ·  Flag as inappropriate

        we really need sms communication options with our members. please let us know when this feature will be taken into development.

      • Eric Griggs commented  ·   ·  Flag as inappropriate

        Using the membership files, allow administrators to send text messages as meeting or event reminders.

      • Marie commented  ·   ·  Flag as inappropriate

        I am so disappointed to learn the plans for SMS have been scraped. We were looking quite forward to implementing this with our membership.

      • Greggory Follett commented  ·   ·  Flag as inappropriate

        Email is a great second option to the more immediate solution of texting. A push text option where membership rosters can be notified is a valuable asset when supporting neighborhood watch, event reminders, or emergency alerts. Errors and omissions can be reduced adding efficiency and accuracy to member services. Email is a lot more clumsy and spotty for the receiver adding delays to urgent matters. Eliminating multiple platforms is the philosophy that attracted me to Wild Apricot as a membership manager. The lack of this option may cause me to look for other software options. Every organization wants to be where members are located and SMS is the place.

      • Jason Freshly commented  ·   ·  Flag as inappropriate

        So I'm not looking for an SMS platform from W.A. necessarily, but does anyone have a system in place that is semi/fully automated and integrated? I'm looking for what others might have in place. We are looking to incorporate text marketing either before the end of the year or early 2018

      • Don Duvall commented  ·   ·  Flag as inappropriate

        We are working with a customer integrating our MMS & SMS services, and expect to have the prototype completed by end of July. If you are interested in our implementation let me know.

      • Al Dewar commented  ·   ·  Flag as inappropriate

        Our membership have previously used an internet based, mass communication platform (Viber) to quickly notify participants about short notice changes to events. This has necessitated the maintenance of two separate databases which is prone to errors and omissions. Having the ability to use a singe, user maintained database for a SMS service is of high importance to us and would greatly enhance our communications

      • Anonymous commented  ·   ·  Flag as inappropriate

        We were excited to use WA as our new membership manager, but not having SMS capabilities give us serious pause. Research clearly shows millennials prefer most communication, like reminders, via SMS (Googe this). Is SMS in WA's plans anytime soon?

      • Margaret commented  ·   ·  Flag as inappropriate

        I agree this would be a good option. Most people do have email by phone, but looking at a text is just quicker.

      • Jon Hart commented  ·   ·  Flag as inappropriate

        I would be glad to see this show up as a notification in the WA mobile app.

        It would need to trigger a obvious notification (sound, vibrate, visual, slap on the head).

      • JimF commented  ·   ·  Flag as inappropriate

        Our need is similar to some of the others, but in a nutshell being able to send an SMS to Event Registrants would greatly enhance our ability to contact them with changes to the Events. For example, if we have to cancel a practice due to weather, some folks might already be in their car on the way to that practice. An SMS can reach them on their phone, whereas an email might not (not all phones have LTE data plans!).

      • Jon Hart commented  ·   ·  Flag as inappropriate

        SMS would be a nice addition to email however with the growing number of smart phones in our member base, SMS is really more of a nice to have option. Cost would be an important factor as our club would not want to eat any per message charges given that email is free.

      • Jen Mahan commented  ·   ·  Flag as inappropriate

        We need an SMS communications feature as well. I would gladly pay separately as an add-on to our existing contract. The sooner, the better.

      • Trisha commented  ·   ·  Flag as inappropriate

        Being able to quickly text people of changes that occur last minute would be an awesome thing! I know more people read/look at texts than they answer the phone.

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