BSCAA QLD
My feedback
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11 votes
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16 votesBSCAA QLD
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commented
I am attempting to automate and simplify a few tasks in our organisation - starting with the need for me to physically produce an A4 certificate when a member renews their quarterly or annual membership. It is too time consuming to do this on a monthly basis for monthly memberships (& so all they get is the current downloadable members card). Our members insert a copy of their A4 certificates into proposals to support their bid for contracts, as well as printing and displaying on their office wall.
I would really welcome the ability to have a pre-set automated template that members could receive a link to download when they receive their "Renewal Complete" email - this would save me hours each week, or more if i get swamped with other priorities.Is this a function yet - or still in the wish list?
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77 votesBSCAA QLD
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365 votesWork in progress ·
AdminKatya Tyukina
(Director of Product Management, Wild Apricot by Personify)
responded
Hello, thanks for the feedback and support of this idea.
We’re currently working on the text messaging service connected with your Wild Apricot account.
The new service will allow you to send the text message to the specific contact or send the campaign to the group of contacts. It will cover the typical scenarios like reminders for members, updates for event attendees, follow-ups with email non-openers, etc.
We’re going to start providing the service for customers in US and Canada and later consider other countries, like AU and UK.
More updates to come soon! Thanks again for your support!
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commented
We would like to be able to send an SMS to members, individually from the Member contact page, after we have phoned them. We have the email system sending automated reminder emails, but when the membership changes to lapsed we call them, often this call goes to voicemail, and we would like to support the call with a quick SMS. Many of our members don’t have time to sit down and read emails till late at the end of the day, after our office hours are closed. Is this a possibility.
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commented
We would really like the option of sending SMS - bulk and manual individual ones to our members. We are finding less and less emails are being responded to, even though they are delivered and opened - they aren't actioned. Our office is virtual, so we use a cloud based phone system, that doesn't allow for SMS. Sometimes when you ring a member, and get their voicemail, it would be great if I could then send them a quick SMS to say why I was calling.
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37 votesBSCAA QLD
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38 votesBSCAA QLD
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82 votesBSCAA QLD
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Is there any updates on an Integration with MYOB?