Ability to donate during membership application/renewal or event registration
Current features:
Visitors/members are not prompted to make donation while they are performing other payments (e.g. membership renewals, event registrations,etc)
Desired features:
Admins have the ability to enable donations to be made during event registrations, membership applications/renewals or other payments.
We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.
Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?
Some more details:
We can implement donations during event registrations/membership renewals for online payments - not a problem.
But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.
So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected.
This way administrators would have to manually record donations if they receive extra payment and we could deliver this update soon.
What do you think on proposed solution?
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Barbara Stroud commented
Absolutely a needed enhancement! Please put this on the top of the list. We'd attach it to all new and renewing memberships.
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COGS Geoscience commented
Having just implemented Wild Apricot for two organizations, it is very disappointing to not be able to have a member add a donation when joining or renewing. A VERY significant gap that likely costs us more than the annual fee for WA. Integrating donations with the renewal process so it is one paid transaction is a critical gap that was missed in our assessment of alternative products.
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Brian C commented
I suggest this solution until a donation option is enabled: On the "Registration Form" tab for the Event, click "Add New Field." Select the "Type" as "Extra Charge Calculation." Name the New Field something like, "Would you like to add a donation?" Set the "Multiplier" to "1" or another number if you want a different increment like 5 or 10 (i.e., in USA, $1 or $5 or $10 increments). Leave blank the entries for "Limit Order to ___ (min) to ___ (max)" or set a maximum if you wish. Enter any "Field Instructions" you want. Then click "Save" at the top left of the page.
That should allow adding a donation to whatever registration fee you set.
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Hayley Raymond commented
Wild Apricot absolutely needs to find a way to add a donation option to membership renewals. The current lack of ability to do this is creating barriers to our fundraising goals. It's cumbersome for people to have to do two transactions. This is a crucial feature for a charitable organization's website, and I know that other systems have the ability to do this. I (and I'm sure the many others in the comments below me) would very much appreciate some reassurance that this issue a priority for Wild Apricot with a solution in the works.
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Greg S commented
Is there a way to add the ability to make a donation to an event registration form? We would like to offer the user a chance to donate without having to return to the donation page. This donation should be added to their donation totals.
It would also be great if there was a way to optionally add the cost of the registration to the donation totals. I am sure that we are not the only organization that uses event registrations as a funding stream. Our events are a major source of our income, and currently they are NOT reflected on the donation list.
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Susie Marshall commented
It would also be great to be able to offer a "pay what you can" membership or event fee in light of economic struggles in our world but also in a strive for equity.
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Anonymous commented
Please enable the option to accept donations from members during renewal time!
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HSANZ commented
I would also like to add a donation line to our subscription invoice as we are a charity and this is a good way to bring in some extra income. Looking forward to Wild Apricot listening to their customers and adding this feature.
thank you.
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HSANZ commented
As a Charity, we would like to add a line for optional donation on the Membership renewal page also. Totally agree with all the below comments and I"m surprised it has been on the agenda for ten years. I invite Wild Apricot to bring this up the list of actions to improve the site. It seems that some customers are leaving because of lack of this feature. With over 1,000 members it is not possible to do this manually. I''m not sure why this is anonymous - I am Valerie from a medical specialist society
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PatVCDL commented
There is no good way to add a donation to a membership renewal processed manually. If we are using the WA payment system we must do separate transactions to renew membership and take a donation. This does not report the donation on the member's record. It also does not record the donation in the Donations reporting system, and there are donations we must report to the State Board of Elections. Please allow a drop-down in the membership payments that will facilitate these features.
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Cary commented
Quickbooks classifies membership fees differently than donations. Currently we receive both membership fees and donations as a lump, undifferentiated pledge. This distorts our accounting classification and reporting results.
Wild Apricot should separate membership fees from the optional extra charge field when exporting/importing to quickbooks. In our situation we are using this field for members to add a donation when renewing/joining.
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Anonymous commented
For nonprofits trying to stay afloat during COVID, virtual events and donations added into event registration is crucial. Please add this as soon as possible. Thank you!
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Rick Rogers, ISAP, ASA, SWCA commented
The importance of this feature is not captured in a simple vote. It may not have more votes than a few ideas, but it is a fundamental requirement of charitable and not-for-profit associations.
Apricots, is it going to hit the feature list in an upcoming release?
I encourage all voters to remove their votes from ideas that currently rank higher on the wish list. Clearly common sense is not enough. Adjust your voting to ensure that this idea hits the development queue.
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christine commented
I think this is a great idea. During our annual renewal drive is when we see the most donations. I learned about the workaround, too, of adding the extra charge button. But in addition to this not being recorded as a donation, you can't designate where you would like the donated amount to go. We have a few initiatives for donations and allow our members can choose how they want their donation to be allocated.
I would like to see the option of integrating donations with the renewal process so it is one paid transaction. And also for a way to allocate your donation by showing a list of initiatives.
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Lauren Buhrmann commented
Be able to add on a donation amount at the end of event registration or memberships
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JPR commented
I can't say anything that hasn't already been said in other comments. It would be very valuable to our organization.
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Greg commented
Glad to see this near the top of the list. It is tremendously important for our organization as well, and we didn't realize it was a limitation when we selected Wild Apricot. There are some work-arounds described by other users, but they are not without disadvantages.
Any updates from the WA team? Thanks!
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Samantha Coffman commented
Make the event registration field static and/or be able to link to the donation form. Our Association would like to allow any person registering for an event have the option to donate to our scholarship fund. BUT, I since we cannot link to the donation form it was recommended that we place a special field, fine but in order to do this I would have to remember to add to each event set up. Additionally, the option to fill in an amount will not allow the person a zero amount (no donation) so it would essentially force people to donate a minimum of $1.
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Kristin commented
Please increase the priority of this feature request. We have WA configured to accept an additional donation as part of joining or renewing membership, but the donation is counted as membership income. Many of our members would like a donation receipt for this part of their contribution and I have not found a way to automate this. If those additional contributions triggered a process in the donation module, that would be most helpful.
Thanks for boosting the priority on this request.
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Bill Holdsworth commented
I would like to give our members the option to make a donation when they renew their membership.
Our current membership renewal screen, http://candocanal.org/renew2020.html , gives that option. Most of our donations accompany renewals. Both the renewal and the donation are in the shopping cart when PayPal processes the payment transaction. Of course, it’s not integrated with Wild Apricot membership database.
Sameer of your technical support team suggested a workaround using the extra charge calculation. That might work, but the transaction won't be recorded as a donation in the system.