My feedback

5 results found

1. Logout button for widget mode

   10 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Wishlist » Widgets  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Kristin supported this idea  ·  Nov 28, 2023

2. credit card fees to be paid by members

   •  

   124 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   58 comments  ·  Wishlist » Online payments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Work in progress  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
   

   I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
   

   1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
   Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
   All these transactions will be recorded as donations in WA and can be later used for tax deduction.

   
   

   2. You will be able to set the amount of donation based on amount of payment (e.g. 2.9% +$0.3) based on your average transaction fees.
   Reason for this is that it's technically almost impossible to calculate amount of fee before transactions is done - there are too many variables in place: currency conversions, cross-border fees, different fees for credit card brands, etc.

   
   

   Thanks again for you support, votes and feedback. We really appreciate it!

   Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
   

   I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
   

   1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
   Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
   All these transactions will be recorded as donations in WA and can be later used for tax deduction.

   
   

   2. You… more

   Kristin supported this idea  ·  Nov 26, 2023

3. Disable renewal reminders for members with automated recurring payments enabled

   20 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Wishlist » Emails  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Kristin supported this idea  ·  Jan 12, 2021

4. Different membership renewal reminders for auto-renewal

   21 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   8 comments  ·  Wishlist » Emails  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Kristin supported this idea  ·  Jan 12, 2021

5. Ability to donate during membership application/renewal or event registration

   •  

   366 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   145 comments  ·  Wishlist » Donations / Fundraising  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.

   
   

   Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?

   
   

   Some more details:

   We can implement donations during event registrations/membership renewals for online payments - not a problem. 

   But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.

   
   

   So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected. 

   
   

   This way administrators would have to manually record donations if they receive extra payment and we could deliver this update soon.

   
   

   What do you think on proposed solution?

   We're considering to take Donations during registrations/applications into development right now, but during analysis of the feature we ran into an issue where we would love to hear your feedback.

   
   

   Essense of question: how would you like donations during applications or registration to be processed for offline payments (when your member/prospect decided to get an invoice and pay later)?

   
   

   Some more details:

   We can implement donations during event registrations/membership renewals for online payments - not a problem. 

   But when we're talking about offline payments, straighforward solution seems to be a bit expensive - we don't have invoices for donations or pledges yet.

   
   

   So right now we're considering going on with straighforward online payments solution (donation will be added to payment transaction) and for offline payments - just include an invoice memo to buyer to add $XXX to his payment as donation for event/membership he has selected. 

   
   

   This way administrators would… more

   An error occurred while saving the comment
   Kristin commented  ·  Jan 2, 2020  ·  Edit…  ·  Delete…

   Please increase the priority of this feature request. We have WA configured to accept an additional donation as part of joining or renewing membership, but the donation is counted as membership income. Many of our members would like a donation receipt for this part of their contribution and I have not found a way to automate this. If those additional contributions triggered a process in the donation module, that would be most helpful.

   Thanks for boosting the priority on this request.

   Save Submitting...