Installments / Payment plans for events and memberships
Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?
That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.
The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.
So a typical membership trial would look like one of these:
Free 7-day trial. Then $10 quarterly until cancelled.
$3.00 low-cost trial for 30 days. Then $20 every six months until cancelled.
Graham, what we have for membership does not really map to what is needed for events. In memberships we have a way to handle (full) regular/recurring membership dues. In events it's about collecting a total in a certain number of installments. It sounds similar on the surface but in terms of functionality and system interface, these things are not really related. So the only solution is to design and develop proper functionality for event installment payments - and we are still collecting input to understand different ways people handle that.
Graham Jones commented
OK- but what about the actual issue...?
If the system can operate instalment payments for memberships, why not for events?
(I merged these two threads, hence the link issue)
Graham Jones commented
The link above just goes to the same thread, not a different one...!
Having said that, what I want is much what other people say they want in page 1 of this thread.
An event should be payable in instalments just like memberships.
Create an event, say for $100 and then offer payments in 10 instalments of $10 each over a 10 month period.
As your system can already do this for memberships, I don't understand why it can't be done for events.
See also this thread on installment payments:
I am thinking of merging them.
We also want this capability, since currently members must submit manual payments (checks) to pay for our larger events in installments. I believe there is already another thread on this forum for capability to support installment payments.
We provide events for members that occur in the future. Members like to make payments for their tuition at random intervals. Would like to allow them to designate a payment amount towards their balance due using their credit card. Presently, only the full payment can be processed.
For our juniors camps, we require a non-refundable deposit at time of registration with balance due prior to camp. So, I would definitely like to see this functionality added. It would allow us to offer online registration for camps thru Wild Apricot. As it is, we have to use another system just for camp registration.
Our August release 3.5 will lay the groundwork for this but we are not doing any special enhancements for public/member interface, sorry to disappoint you.
For now the gist of the change is that admins will be able to record multiple payments to the same invoice (e.g. event registration) and track open balance. Public interface will still display full price, online payment will process full price - so installments will still only be possible with manual workaround, though it will become easier.
I'm very excited about the August release for multiple payment plans. To confirm, this will allow my members to make a payment toward an event that is say $300 in multiple installments without registering multiple times. So they can sign in, register, pay $100 and then access their same event attendee registration and add multiple payments from that point forward. As administrator, will I be notified by email for each payment as well as final payment?
Thank you for listening.
In our next update 3.5 (August 2010) it will be possible to record multiple payments to any invoice (including event registrations) and track open balance (vs. current implementation of paid/unpaid)
Evelyn W commented
We also need the ability for the Administrator to record a down payment (partial payment) for an event at time of registration with balance due paid at registration check in. It is a major headache to track this outside of WildApricot! Right now the current system only allows the Administrator to change to the total due from "pending" to "confirmed".
We would really be interested in providing our members with the ability to pay for their membership dues in installments as well. PayPal does offer this option and it would be very helpful for those associations that use PayPal as their processor to be able to utilize this option. I would be very interested in finding out if this option will be available anytime soon.
Agreed! Installment plans could save our membership from dwindling. Paypal is already setup to do this, so if we could at least track this through Wild Apricot, that would be amazing!
@skipat - sounds like a good idea. Could you post a new wishlist thread specifically about numeric fields? I have a feeling that others might find it useful for other reasons - which means we can prioritize it higher/sooner.
As this is a complicated system enhancement, a suggestion for us in the interim would be to enable us to designate fields in the Registration form as a numerical field, rather than the current text field. We still post installment payments manually to the attendee record for tracking. When we export to excel, the $ data fields have to be converted to numerical fields in order for Excel calculations to work. Having the ability to designate fields as numeric would be helpful, and possibly a quicker interim fix.
Thanks for the ideas.
This definitely sounds like a useful enhancement, though of course not a simple one as it should include things like:
- ability for people to go back to specific transactions and enter payments
- convert current pending/paid tracking to pending/partially paid/fully paid
- workflow rules
So I would appreciate additional ideas and insights from any other readers.
We also would like to see an installment payment option in WA.
This gets my vote too. Just a simple deposit and final payment would suffice for our needs.
We would also like the ability to support multiple payments for events. Our longer trips are paid in 2 or three installments. I'd also like the ability to designate if these payments can be made on line or only manually.