Listserv i.e. ability to submit forum posts by email
Current behavior:
Discussions and collaborations between members can currently only be handled online (within forum or blog pages)
Desired behavior:
Listserv functionality where members can mail-in comments and receive email summaries of all comments
Notes:
1) The biggest challenge is how to enable this without overloading our servers with email traffic. This can ramp up quickly.
2) We are starting the work on forum email notifications, this handles this need at least partially.
Please review results of our analysis and design:
https://docs.google.com/presentation/d/1aBh3RKOIAbC-YOkpQtRJ8kv9kH3ZlXSID7Ezl1bCAlg/pub?start=false&loop=false&delayms=3000
Post your comments/ideas right here. Until we see major disapproval, this is what we will develop in one of future releases.
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Phoebe Schimpf commented
This functionality is really critical for our organization as well...
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randallcurtis commented
I understand that I don't need to pay. When we signed up few years ago we did believing this was on the horizon shortly. I am saying i d pay more if we could get this implemented sooner.
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No need to pay extra, all our system updates are free for paying customers.
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randallcurtis commented
This is so important to our organization that we would pay extra for this functionality.
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Brian Wilbur Grundstrom commented
We are still waiting for this enhancement. For us, this has become critical. Thank you.
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Kim: not 2015, we have already scheduled all the releases to the end of the year.
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Kim Skimmons commented
Any idea when this will be ready?
- Kim
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plainbreeze commented
We anxiously await the further development of the listserv.
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Alumni Group commented
The "From" line deserves some discussion. It would be great if the Admin who is setting up each forum could choose from the following, depending on circumstance:
- Organization Name, or
- Forum Name, or
- Sender's nameIn the case of something like a job board, one might choose the sender to be "Group Job Board".
In the case of a discussion forum, one might choose the sender to be the names of the individual people who are posting to the forum. (i.e., people receiving the posts immediately would see the name of a person in the From line; those receiving a digest would see something like Group Discussion Forum in the From line)
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Fred Tchang commented
I guess there is no way to "tie into" google groups in some way? To make use of a system that already exists?
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Yes, this sounds good.
Even reordering of information in subject will be already helpful, as I see, so most relevant information (topic name/forum name) gets first and not cut on email clients due to real estate problems.
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Walt Bilofsky commented
Fantastic!
(Edit: The other half of the listserv functionality will be Admin control of forum subscriptions http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826331-managing-email-subscriptions-to-forum-updates-941 , which the roadmap http://help.wildapricot.com/display/DOC/Product+roadmap currently shows in the development queue.)
Could I also suggest that you consider (now or later) tightening the subject line of the immediate notification?
Current header:
("Members' Chat is the name of the forum.)
Suggested:
The From field is sufficient to identify the organization; it doesn't need to be repeated in the subject line. If we want it there, we could make the forum name "TYC Members' Chat."
"Summary" is still good for a digest.
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toolworker
Thanks, this is very reasonable idea. We will have a look if it is possible to speedup implementing this particular scenario sooner.
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Walt Bilofsky commented
[quote user="OlegN"]In scope of Listserv we plan to change subscriptions to forums, so they will contain full text of topic/reply.[/quote]
In view of the delay, can this be split off and implemented sooner? It seems like a low effort change.
You already include the full text of the post in a Topic subscription.
Could you please just do the same thing for Forum subscriptions? (At least for Immediate notifications; maybe also for Daily and Weekly.)
(Edit:) This would provide most of the full Listserv functionality with very small effort. The vast majority of members could just follow the discussion in the emails. For the few that want to reply, clicking a link in the email is a speed bump but not a huge one. (It might even filter out some noise.)
When we transition to WA shortly, there will inevitably be complaints about things that don't work the same as the old system. We need some benefits. This would be a big one.
Members have mostly tuned out on our listserv emails. This would let us set up different interest groups as announcement forums. Members could subscribe to just the email (forum notification) streams they want. But it needs the full text in the email.
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Fred Tchang commented
Just wanted to put in another vote for email listserv functionality. Despite rumors to the contrary, email is not dead. Email is very much how our members want to communicate with each other.
We have been looking for a website/membership database/payment system/email listserv solution for the past few months. We were going to go with Groupspaces, but they seem to be dying. We found Wild Apricot, and it seems like it will be around.
It would be a pain to have to keep up both a membership database in Wild Apricot and a Yahoo Groups email list. Part of the purpose of Wild Apricot is to have an all-in-one solution. I know that it can't really do everything, but email listserv seems basic.
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In scope of Listserv we plan to change subscriptions to forums, so they will contain full text of topic/reply.
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Walt Bilofsky commented
[quote user="OlegN"]This is better to leave requests in related thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826331-managing-email-subscriptions-to-forum-updates-941 if there is any or create new - otherwise it is nearly impossible to find and prioritize them. [/quote]
OK.
Another problem with forums and email is that the email only contains a link to the post. It should contain the entire text of the post or the first part of it.
I have posted this in the related thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826256-forum-include-full-posting-text-in-email-digest , but note it here because most people following this thread are interested in the more general issue of member-to-member communication.
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toolworker
For now we do not plan automatic subscibe/unsubscribe members to forums based on their level/group. This is better to leave requests in related thread http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826331-managing-email-subscriptions-to-forum-updates-941 if there is any or create new - otherwise it is nearly impossible to find and prioritize them.
The same for forum premoderation http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825590-add-moderation-of-new-forum-posts-3452 .
Brian
As Evgeniy have mentioned earlier, we had to remove it from release due to internal reasons. Now it will be planned according to our standard roadmap http://help.wildapricot.com/display/DOC/Product+roadmap .
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Brian Wilbur Grundstrom commented
Our membership has been complaining, and they have been told that this expected enhancement would happen in July. This is really very important to us, and it would be great to see it back on the queue. If I know that this is happening, I would be more likely to pay for two years upfront as requested.
Thank you,
Brian
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Walt Bilofsky commented
I hope this will be implemented swiftly.
This is the remaining stumbling block for our webmasters to propose WA to our Board of Directors. We're facing the same hassle as so many others in this thread of maintaining our existing listserv in parallel with WA when the whole point is to consolidate.
So we really need this and the associated Managing email subscriptions feature http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826331-managing-email-subscriptions-to-forum-updates-941 .Additional helpful features:
* Ability to link a particular forum to group membership, so that anyone joining/leaving the group will automatically be subscribed/unsubscribed. If I understand correctly, at present a forum could be placed on a group-only page, but the subscribe/unsubscribe would have to be done by the individual members (see #3 above). And could the member leave the group and still get forum notifications?
* Ability to moderate (pre-approve) forum posts. This becomes more important when texts of posts are included in email notifications.