Implement Event Waitlist
Events now have waitlists.
If you would like to elaborate or expand our waitlist capabilities please post a new idea.
Released in v5.7 on December 7th, 2015. See http://help.wildapricot.com/display/DOC/Release+5.7 for details. This is the first version of the function, we will be evolving it based on provided feedback.
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Jennifer Clair commented
Yes, please! I agree, this is the one Wild Apricot glitch that really makes a financial difference for me...not being able to offer a waitlist for people, so if someone cancels last minute for an event I would have a pool to draw from.
Please please move it up to a top priority!
Thank you!
Jennifer -
garylroth commented
I vote yes for a wait list.
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D-Ross commented
A big wish for me as well.
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Kerrie-Anne commented
Me, too! I think this would be a really nifty feature!
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Sommer commented
Casting a vote as well. :)
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Eric Halsing commented
I'll throw in our organization's vote for this feature as well. That would be a nice addition.
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Jennifer Clair commented
I second this wish! Most of my cooking classes fill up and I am always scrambling to fill spots if someone bows out at the last minute. I waiting list would help me enormously.
Thank you!
Jennifer ClairHome Cooking New York
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Clive Garaway commented
I would also like to see this as a new feature! Looks like it is very popular,
our trip organiser is currently registering the 11th out of 10 person and putting the words "wait list" after the persons name, that way when we list attendees it shows the 10 accepted and the 11th with "wait list" after his name.
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Emily Carpenter commented
I would also like to see this as a new feature! We just had our first sell-out event, and didn't know what to do! A good problem to have, but still a problem. One person used our Contact form to tell us they would like to be on a list, but what about others that didn't reach out? We'd like some way to capture their information so that we can begin to send them event notices about future events, as well as tell them once a spot opens up. It would be nice if notification of open spots was automatic, but for now I'd really just love to capture their information somehow.
We're thinking about perhaps adding a link in the Event information to a form where people can enter their info, and then we will have to manually manage that data (enter them into WA, follow up, etc).
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Evgeny Zaritovskiy commented
Thanks for posting. We're aware of this thread but this is not in our plans for the nearest future - probably even till the end of 2012
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D-Ross commented
absolutely would like this feature. We have several events that have limited seating and want to be sure to easily capture those who need to be called in event of cancellation and also to gauge interest to plan an additional session.
thank you for your consideration,
denise
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Dennis Slade commented
Ditto. Almost every event we hold fills up to capacity at some point and it's a lot of manual work to make sure that people on the waiting list are migrated successfully to the main list.
So yes, we are totally on the waiting list for event waiting lists. :)
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wicmnyc commented
Is there an ETA on when Wild Apricot might have waitlist functionality? It is essential for our organization, and we are unsure how to manage waitlists in the meantime, since if we set up waitlists as a seperate registration type, those registrations would still receive a confirmation email which would confuse them terribly.
Thanks!
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rodbrent commented
Our events often get filled, but sometimes attendees cancel at the last moment. It would be great to incorporate an Event Waiting List, so users could automatically be notified when a slot for an even opens up.
Thanks,
Rod -
Patricia Eggers commented
If a wait list is not forthcoming, I could use some additional tools to help manage this better, since we are using WA to do it now. We create a separate Registration type "Wait List" that I would like to have the ability to manage differently within the event.
Now when an event reaches capacity, I currently disable all paid registration options and enable a free Wait List option and take off the event registration limit. When we get enough registrations, we can run a 2nd bus, reopen paid registration and increase the registration limit. (Or if we get a cancellation, we call the 1st wait list attendee, have them re-register all over so they can pay, and delete the wait list registration). Lots of extra work here.
However all the Wait List attendees still appear on the attendee list (unless I manually take that off their registration), get all confirmed attendee reminder email blasts, and add to the number of registrants. If the wait list attendee ultimately gets to go on the trip (cancellation or 2nd bus), they each have to be contacted individually to completely re-register and pay for the event, and their Wait List registration deleted.
Ideally I would like to have the ability to designate this registration type so that names don't display on the list, emails are not sent, etc. and when an opening comes up, simply allow the event manager to "transfer" the registration to payment due status, triggering WA to send them an invoice (they can then go in, update their registration to complete payment). And if possible be able to email them as a separate group within the event to keep them posted on the wait list status until they are no longer on it (and not send them group emails to those already confirmed).
This might be an easier way to develop "wait list" capability without fully automating the process.
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Patricia Eggers commented
I really need the wait list also, as I've said earlier in this thread. However as far as allowing members to remove their own registrations, I think that's a separate thread. I would not want to allow that (or make is admin. control for each event), since we have cancellation fees depending on time of cancellation, and refunds to process for on line payment which wouldn't happen if they removed themselves. I think that only works when events are free.
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Dmitry Buterin commented
Thanks for your feedback Rik. I would appreciate more details about how would you ideally like to see this work.
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Rik Anderson commented
Our club (OSAT.org) just moved to WA last month, and the automated waitlist function will be EAGERLY awaited. Many of our events are wilderness climbs with specific limits on attendance and we always have more members signing up than we can accommodate. Our previous, homegrown, site had a waitlist function on the calendar, and Its going to be a bit of a struggle for our climb leaders to manage the WA calendar system until you are able to implement an automated waitlist.
As a part of this function, members should be able to remove their own registration for an event themselves, rather than having to go through an administrator as seems to be the case now. In fact, this improvement would be a good first step toward the ability to have a fully automated waitlist function.
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Dmitry Buterin commented
This is still on the wishlist and not on the roadmap so for now it is not clear when/if this will be implemented.
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Patricia Eggers commented
Is there any current status on when/if a wait list function will be included in a future release?